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Telehealth & Virtual Service Delivery

Reports

Displaying 1 - 10 of 16. 10 per page. Page 1.

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ASPE Issue Brief

State Medicaid Telehealth Policies Before and During the COVID-19 Public Health Emergency

July 19, 2021
States have embraced Medicaid telehealth flexibilities during the COVID-19 Public Health Emergency (PHE), enhancing beneficiary access to services delivered via telehealth. This Issue Brief examines state Medicaid telehealth coverage and policies before and after the COVID-19 PHE was declared in January 2020. Related Products

Perspectives of Program Participants on Virtual Human Services During COVID-19

May 20, 2021
Focus groups with a small sample of program participants across a range of human services programs in Fall 2020 captured the perspectives of people served to better understand the perceived strengths and limitations of virtual services.
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Measuring the Effectiveness of Virtual Human Services

April 29, 2021
The COVID-19 pandemic drove a large and rapid transition from in-person human service delivery to virtual approaches. Measuring the implementation and outcomes of virtual human services in a timely way is crucial to understanding the challenges and successes for a variety of participants across programs and services.

Easy or Hard? Delivering Different Types of Human Services Virtually

March 4, 2021
In response to the COVID-19 pandemic, many human services programs rapidly shifted their service delivery from primarily or exclusively in person to mostly or entirely virtual (via phone, video call, text, email, etc.) with varying degrees of perceived success. Some services (e.g., emergency shelter, distribution of food/diapers) simply must be administered in person.

Choosing Platforms for Virtual Human Services Delivery

March 4, 2021
Interviews with program administrators and frontline workers across a range of human services programs early in the COVID-19 pandemic provided great insight into the tradeoffs and relative advantages of choosing virtual platforms to administer services from.

Lessons Learned from Virtual Human Services during COVID-19

March 4, 2021
Interviews with program administrators and frontline workers across a range of human services programs early in the COVID-19 pandemic provided key takeaways to help promote effective, accessible, and equitable virtual service delivery.

Virtual Human Services for Different Populations

March 4, 2021
Interviews with program administrators and frontline workers across a range of human services programs early in the COVID-19 pandemic offered rich information about how well virtual service delivery worked for different types of participants.
ASPE Issue Brief

Medicare Beneficiary Use of Telehealth Visits: Early Data From the Start of the COVID-19 Pandemic

July 27, 2020
This ASPE issue brief examines changes in Medicare fee-for-service primary care visits and use of telehealth at the start of the COVID-19 public health emergency (PHE). This brief seeks to address the issue of how and whether the Medicare telehealth flexibilities introduced to address the COVID-19 pandemic may have helped maintain access to primary health care during the PHE.

Reducing Recidivism and Improving Reentry through Economic Impact Payments during COVID-19

May 21, 2020
Economic Impact Payments under the CARES Act can increase economic independence and labor force attachment among individuals reentering from incarceration through helping cover basic expenses while individuals seek employment and get on their feet.

Virtual Case Management Considerations and Resources for Human Services Programs

March 31, 2020
By Annette Waters, Pamela Winston, and Robin Ghertner April 1, 2020