In general, to seek an information quality request for correction of information disseminated by any HHS agency, individuals should follow the procedures described below. Requests for correction that are specific and provide evidence to support the need for correction will enable the agency to provide a satisfactory response. Complainants should be aware that they bear the "burden of proof" with respect to the necessity for correction as well as with respect to the type of correction they seek. A complaint or request for correction of information must be in written hard copy or electronic form, be sent to the agency designated address by mail or e-mail, and state that an information quality request for correction is being submitted. In terms of content, the complaint letter must contain:
- a detailed description of the specific material that needs to be corrected including where the material is located, i.e. the publication title, date, and publication number, if any, or the website and web page address (url), or the speech title, presenter, date and place of delivery;
- the specific reasons for believing the information does not comply with OMB, HHS, or agency-specific guidelines and is in error and supporting documentation, if any;
- the specific recommendations for correcting the information;
- a description of how the person submitting the complaint is affected by the information error; and
- the name, mailing address, telephone number, e-mail address, and organizational affiliation, if any, of the individual making the complaint.
Agency contact information is provided below. For detailed descriptions of HHS and individual agency guidelines, including procedures, types of information covered, and appeals procedures, please see HHS Guidelines for Ensuring and Maximizing the Quality, Objectivity, Utility, and Integrity of Information Disseminated to the Public.
For assistance with access or delivery issues related to the listed agency contacts, please email ASPE InfoQuality at: ASPE.InfoQuality@hhs.gov.
Agency Contacts for Information Correction Requests
Administration for Children and Families (ACF)
Office of Planning, Research & Evaluation
Administration for Children and Families
330 C Street, S.W.,
Washington, D.C. 20201
Email: InfoQuality@acf.hhs.gov
Administration for Community Living (ACL)
Center for Communications and Consumer Services
Administration on Aging
330 Independence Avenue, SW
Washington, DC 20201
Email: ASPE.InfoQuality@hhs.gov
Agency for Healthcare Research and Quality (AHRQ)
Office of the Director
Eisenberg Building, Suite 3000
540 Gaither Road
Rockville, MD 20850
Email: Roger.Klein@ahrq.hhs.gov and send a copy to ASPE.InfoQuality@hhs.gov
Centers for Disease Control and Prevention and Agency for Toxic Substances and Disease Registry (CDC/ATSDR)
Office of Science Quality
1600 Clifton Road, N.E.,
Mailstop MS-H19-1
Atlanta, GA 30333
Email: InfoQuality@cdc.gov
Centers for Medicare & Medicaid Services (CMS)
Information Quality
Centers for Medicare & Medicaid Services
7500 Security Boulevard
Baltimore, MD 21244-1850
Email: InfoQuality@cms.hhs.gov
Food and Drug Administration (FDA)
Office of the Ombudsman
Food and Drug Administration
10903 New Hampshire Avenue
WO Building 1, Room 4208
Silver Spring, MD 20993
Email: Ombuds@OC.FDA.gov
Health Resources and Services Administration (HRSA)
HRSA Chief Data Officer
Office of Planning, Analysis, and Evaluation (OPAE)
5600 Fishers Lane
Rockville, MD 20857
Email: infoquality@hrsa.gov
Indian Health Service (IHS)
Office of Public Health Support
Indian Health Service (IHS)
5600 Fishers Lane, MS 6NWH04
Rockville, MD 20857
Email: patrick.weld@ihs.gov and send a copy to ASPE.InfoQuality@hhs.gov
National Institutes of Health (NIH)
Director, Office of Evaluation, Performance, and Reporting
Division of Program Coordination, Planning, and Strategic Initiatives
Office of the Director
National Institutes of Health
Building 1, Room 260
1 Center Drive
Bethesda, MD 20892
Email: OEPR_InfoQuality@mail.nih.gov
Substance Abuse and Mental Health Services Administration (SAMHSA)
Center for Behavioral Health Statistics and Quality
Substance Abuse and Mental Health Services Administration
5600 Fishers Lane
Rockville, MD 20857
Email: cbhsqrequests@samhsa.hhs.gov
Office of the Secretary (OS)
- Office of the Assistant Secretary for Planning and Evaluation (ASPE)
- Information Quality Act Coordinator
Office of the Assistant Secretary for Planning and Evaluation
200 Independence Ave., S.W.
Washington, D.C. 20201
Email: ASPE.InfoQuality@hhs.gov
- Information Quality Act Coordinator
- Office of the Assistant Secretary for Health (OASH)
- Executive Officer
Office of the Assistant Secretary for Health (OASH)
U.S. Department of Health and Human Services
200 Independence Ave, S.W.
Washington, D.C. 20201
Email: ASPE.InfoQuality@hhs.gov
- Executive Officer