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National Survey Trends in Telehealth Use in 2021: Disparities in Utilization and Audio vs. Video Services

Publication Date
Madjid Karimi, Euny C. Lee, Sara J. Couture, Aldren Gonzales, Violanda Grigorescu, Scott R. Smith, Nancy De Lew, and Benjamin D. Sommers

Telehealth services expanded rapidly during the COVID-19 pandemic. Using data from the Census Bureau’s Household Pulse Survey (HPS) in 2021, this Issue Brief analyzes national trends in telehealth utilization across all payers and examines how use of video-enabled vs. audio-only telehealth services differ across patient populations. The study finds notable disparities by race, ethnicity, income, age, and insurance status in access to video-enabled telehealth.

*This content is in the process of Section 508 review. If you need immediate assistance accessing this content, please submit a request to Madjid Karimi, (202)205-6576, Content will be updated pending the outcome of the Section 508 review.

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