This factsheet presents estimates of access to internet services for low-income families, as well as differences by demographic characteristics and geography. Key takeaways include:
- In 2019, more than 1 in 6 poor persons had no internet access.
- Access to the internet varied by race and ethnicity, with Asians and Whites more likely to have access than Blacks, Hispanics, and American Indians/Alaska Natives.
- Persons living in nonmetropolitan areas have less access to the Internet than those in metropolitan areas.
- Internet access is less common among older poor persons.
- Access to the internet among poor persons varies across states.
This content is in the process of Section 508 review. If you need immediate assistance accessing this content, please submit a request to Kendall Swenson, firstname.lastname@example.org. Content will be updated pending the outcome of the Section 508 review.
A prior version of this brief with data for 2018 is also available:
- Internet Access Among Low Income (PDF)
- Internet Access Detailed Tables (XLSX)
- Internet Access by PUMA (XLSX)
To download the Tableau workbook or the data used to tabulate the visuals visit: https://public.tableau.com/app/profile/kendall.swenson
- Virtual Case Management Considerations and Resources for Human Services Programs
- Using Telehealth to Identify and Manage Health and Substance Use Disorder Conditions in Rural Areas
- Advances in Telehealth
- Improving Human Services Using Virtual Technical Assistance
More information on providing virtual case management in human services programs may be found on the Virtual Case Management landing page.