Joshua M. Wiener, PhD; Elizabeth Gould, MSW; Sari B. Shuman, MPH, MSW; Ramandeep Kaur, PhD; and Magdalena Ignaczak, BS
RTI International
Katie Maslow, MSW
Project Consultant
Printer Friendly Version in PDF Format (155 PDF pages)
ABSTRACT
A growing number of programs to help persons with dementia and their family caregivers are being developed, tested, and implemented in the United States. To learn more about whether and how models of dementia care meet practice standards, 14 components of comprehensive dementia care were identified and site visits conducted to a small sample of programs to assess how they are implemented.
The dementia care components were identified through a detailed analysis of 37 existing clinical guidelines and practice recommendation documents. The 14 identified components differ from most of the clinical guidelines and practice recommendation documents in that they encompass aspects of care for people in all stages of dementia and their families, in multiple care settings, from home to nursing home and medical care settings, and provided by a wide array of medical, social, and allied health care professionals, paraprofessionals, and direct care workers. From a perspective of possible quality or assessment measures, these components are structural or process measures; they are not outcome measures.
Five dementia care programs were selected for site visits from more than 50 possible programs. With only 5 programs, it is not possible to represent the full array of existing programs to help persons with dementia and their family caregivers. Nevertheless, the 5 programs were chosen to represent various program settings and ways of implementing the 14 identified dementia care components. One of the 5 programs was based in a medical clinic, 1 was based in a residential care setting, and 3 were based in community agencies. The purpose of the site visits was to examine how the programs were addressing each of the care components.
DISCLAIMER: The opinions and views expressed in this report are those of the authors. They do not necessarily reflect the views of the Department of Health and Human Services, the contractor or any other funding organization.
"ACKNOWLEDGMENT
This study was supported by the U.S. Department of Health and Human Services (HHS), Office of the Assistant Secretary for Planning and Evaluation (ASPE) under contract number HHSP23320100021W1, Task Order HHSP2333701TT. We are grateful for the useful comments and guidance from Rohini Khillan, MPH, the project officer. We especially thank Michelle Barclay, MA; David Bass, PhD; Christopher Callahan, MD; Maribeth Gallagher, NP, PhD; and Catherine Piersol, PhD, OTR, for their thoughtful review of a preliminary draft of the care components. The case studies would not have been possible without the generous provision of access and time by staff at the Benjamin Rose Institute, the Beatitudes Campus, the MIND at Home program at Johns Hopkins University, the Rosalyn Carter Institute, and the Healthy Aging Brain Center of Eskenazi Health System. Christopher Callahan, MD, also provided useful comments on a preliminary draft of this report. All views expressed in this report are those of the authors and do not necessarily represent the views of HHS or RTI International.
ACRONYMS
The following acronyms are mentioned in this report and/or appendices.
ABC | Antecedent-Behavior-Consequence |
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ACCESS | Alzheimer's Disease Coordinated Care for San Diego Seniors |
ACT | Advanced Caregiver Training |
ADC program | Alzheimer's and Dementia Care program |
ADL | Activity of Daily Living |
AICT | Advanced Illness Care Team |
ANSWERS | Acquiring New Skills While Enhancing Remaining Strengths |
ASPE | HHS Office of the Assistant Secretary for Planning and Evaluation |
BPSD | Behavioural and Psychological Symptoms of Dementia |
BRIA | Benjamin Rose Institute on Aging |
CAM therapy | Complementary Alternative Medicine therapy |
CCIS | Care Consultation Information System |
CD | Compact Disc |
CDSS | Clinical Decision Support System |
CMS | HHS Centers for Medicare and Medicaid Services |
COPE | Care of Persons with Dementia in their Environment |
CSB | Caregiver Skill Building |
CT | Computed Tomography |
DBT | Dialectical Behavior Therapy |
DSM-IV-R | Diagnostic and Statistical Manual of Mental Disorders Fourth Edition Revision |
DVD | Digital Versatile Disc |
ECHO-AGE | Extension for Community Outcomes-AGE |
EEG | Electroencephalogram |
EFNS | European Federation of Neurological Sciences |
ENS | European Neurological Society |
ERCC | Enhanced Respite Control Condition |
ESML | Early-Stage Memory Loss |
FAST | Functional Assessment Staging Test |
FITT-C | Family Intervention: Telephone Tracking-Caregiver |
HABC | Healthy Aging Brain Care |
HEDIS | Healthcare Effectiveness Data and Information Set |
HHS | U.S. Department of Health and Human Services |
HIV | Human Immunodeficiency Virus |
IADL | Instrumental Activity of Daily Living |
INTERACT | Interventions to Reduce Acute Care Transfers |
MDS | Minimum Data Set |
MMSE | Mini-Mental State Examination |
MRI | Magnetic Reonance Imaging |
NCCA | National Center for Creative Aging |
NIA | HHS National Institute on Aging |
NICE-SCIE | National Institute for Health and Clinical Excellence-Social Care Institute for Excellence |
NITE-AD | Nighttime Insomnia Treatment and Education for Alzheimer's Disease |
NYUCI | New York University Caregiver Intervention |
PACSLAC | Pain Assessment Checklist for Seniors with Limited Ability to Communicate |
PAINAD scale | Pain Assessment in Advanced Dementia scale |
PCP | Primary Care Provider |
PEACE | Palliative Excellence in Alzheimer Care Efforts |
PHQ | Patient Health Questionnaire |
PLST | Progressively Lowered Stress Threshold |
PQRS | Physician Quality Reporting System |
Project CARE | Caregiver Alternatives to Running on Empty Project |
PT | Physical Therapy |
RCI | Rosalynn Carter Institute for Caregiving |
RDAD | Reducing Disability in Alzheimer's Disease |
REACH | Resources for Enhancing Alzheimer's Caregiver Health |
RN | Registered Nurse |
SSRI | Selective Serotonin Reuptake Inhibitor |
STAR-C | Staff Training in Assisted-living Residences-Caregivers |
TAP | Tailored Activity Program |
TCARE | Tailored Caregiver Assessment and Referral |
TCM | Transitional Care Model |
TEP | Telehealth Education Program |
UCLA | University of California, Lost Angeles |
UCSF | University of California, San Francisco |
UNMC | University of Nebraska Medical Center |
VA | U.S. Department of Veterans' Affairs |
EXECUTIVE SUMMARY
A growing number of programs to help persons with dementia and their family caregivers are being developed, tested, and implemented in the United States. To learn more about whether and how models of dementia care meet practice standards, 14 components of comprehensive dementia care were identified and site visits conducted to a small sample of programs to assess how they are implemented.
The dementia care components were identified through a detailed analysis of 37 existing clinical guidelines and practice recommendation documents. The 14 identified components differ from most of the clinical guidelines and practice recommendation documents in that they encompass aspects of care for people in all stages of dementia and their families, in multiple care settings, from home to nursing home and medical care settings, and provided by a wide array of medical, social, and allied health care professionals, paraprofessionals, and direct care workers. The project postulated that most of the activities required to address the components could be performed by various types of trained professional, paraprofessional, and direct care workers. An exception to this assumption is medical management activities that can only be performed by a physician or other medical care provider who is authorized to perform them under state law and regulations for particular public programs and settings (e.g., prescribing medications). From a perspective of possible quality or assessment measures, these components are structural or process measures; they are not outcome measures.
Table ES-1 presents high-level principles of normative care derived from the review of the guidelines.
TABLE ES-1. Dementia Care Framework Components | |
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1. Detection of Possible Dementia | Examine for cognitive impairment when there is a decline from previous function in daily activities, occupational ability, or social engagement. |
2. Diagnosis | Obtain a comprehensive evaluation and diagnosis from a qualified provider when cognitive impairment is suspected. |
3. Assessment and Ongoing Reassessment | Assess cognitive status, functional abilities, behavioral and psychological symptoms of dementia, medical status, living environment, and safety. Reassess regularly and when there is a significant change in condition. |
4. Care Planning | Design a care plan that will meet care goals, satisfy the person's needs, and maximize independence. |
5. Medical Management | Deliver timely, individualized medical care to the person with dementia, including prescribing medication and managing comorbid medical conditions in the context of the person's dementia. |
6. Information, Education, and Informed and Supported Decision Making | Provide information and education about dementia to support informed decision making including end-of-life decisions. |
7. Acknowledgement and Emotional Support for the Person with Dementia | Acknowledge and support the person with dementia. Allow the person's values and preferences to guide all aspects of the care. Balance family involvement with individual autonomy and choice. |
8. Assistance for the Person with Dementia with Daily Functioning and Activities | Ensure that persons with dementia have sufficient assistance to perform essential health-related and personal care activities and to participate in activities that reflect their preferences and remaining strengths; help to maintain cognitive, physical, and social functioning for as long as possible; and support quality of life. Provide help as needed with medication management and pain control. |
9. Involvement, Emotional Support, and Assistance for Family Caregiver(s) | Involve caregiver in evaluation, decision making, and care planning and encourage regular contact with providers. Provide culturally sensitive emotional support and assistance for the family caregiver(s). |
10. Prevention and Mitigation of Behavioral and Psychological Symptoms of Dementia | Identify the causes of behavioral and psychological symptoms, and use nonpharmacological approaches first to address those causes. Avoid use of antipsychotics and other medications unless the symptoms are severe, create safety risks for the person or others, and have not responded to other approaches. Avoid physical restraints except in emergencies. |
11. Safety for the Person with Dementia | Ensure safety for the person with dementia. Counsel the person and family as appropriate about risks associated with wandering, driving, and emergency preparedness. Monitor for evidence of abuse and neglect. |
12. Therapeutic Environment, Including Modifications to the Physical and Social Environment of the Person with Dementia | Create a comfortable environment, including physical and social aspects that feel familiar and predictable to the person with dementia and support functioning, a sustained sense of self, mobility, independence, and quality of life. |
13. Care Transitions | Ensure appropriate and effective transitions across providers and care settings. |
14. Referral and Coordination of Care and Services that Match the Needs of the Person with Dementia and Family Caregiver(s) and Collaboration Among Agencies and Providers | Facilitate connections of persons with dementia and their family caregivers to individualized, culturally and linguistically appropriate care and services, including medical, other health-related, residential, and home and community-based services. When more than 1 agency or provider is caring for a person with dementia, collaborate among the various agencies and providers to plan and deliver coordinated care. |
Five dementia care programs were selected for site visits from more than 50 possible programs. With only five programs, it is not possible to represent the full array of existing programs to help persons with dementia and their family caregivers. Nevertheless, the five programs were chosen to represent various program settings and ways of implementing the 14 identified dementia care components.
One of the five programs was based in a medical clinic, one was based in a residential care setting, and three were based in community agencies. The five programs were:
- BRI Care Consultation™ in Cleveland, Ohio;
- Comfort Matters™ in Phoenix, Arizona;
- Healthy Aging Brain Center in Indianapolis, Indiana;
- MIND at Home in Baltimore, Maryland; and
- RCI REACH, in the Rosalynn Carter Institute for Caregiving in Americus, Georgia.
In-person site visits were conducted for four of the programs, and telephone interviews were conducted for one program because of the travel distances involved. The purpose of the site visits was to examine how the programs were addressing each of the care components. Structured discussion guides were prepared for each site visit.
Findings from the site visits include the following:
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None of the five programs had procedures in place to detect possible dementia in general populations.
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None of the five programs directly addressed all 14 components, but most of the programs addressed most of the components. Program administrators indicated that some of the components are out of the scope of their program.
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The five programs used at least three ways to address the components: direct provision of the needed assistance; referral to another agency or individual that could provide the needed assistance; and information, education, skills training, and encouragement to help family caregivers provide the needed assistance.
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All five programs conducted assessment, reassessment, and care planning activities that facilitated the provision of individualized, person-centered care.
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There are similarities and differences in exactly how the programs interacted with persons with dementia and family caregivers.
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Programs with physicians or other primary care providers on staff were able to provide diagnostic evaluations leading to a formal diagnosis of dementia. Other programs were able to refer for diagnostic evaluations, but a formal diagnosis was not a prerequisite for participation in any of the programs.
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All five programs provided assessment and ongoing reassessment, but the assessment instruments and procedures they used vary.
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Some of the programs provided medical management, and others did not.
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All five programs had assembled information on many relevant topics to educate persons with dementia and family caregivers and support informed decision making.
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The four programs that were working with community-living people with dementia and their family caregivers interacted less often and less directly with persons with dementia than with family caregivers.
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At least two of the five programs have been disseminated to other sites across the country.
As the number of people with dementia grows larger over time, it will be increasingly important to better understand what different models of care provide and how effective they are in meeting the needs of persons with dementia and their caregivers.
1. INTRODUCTION
More than 5 million Americans are living with dementia, and the number is projected to increase to 13.8 million by 2050 (Hebert et al., 2013; NIH, 2016). Dementia affects a person's cognitive function, behavior, and ability to perform everyday activities such as shopping, paying bills, and managing medications (Alzheimer's Association, 2016; NIH, 2016). Over time, individuals require more assistance from others to meet basic needs, and quality of life is adversely affected. People with dementia and their caregivers receive care through a range of programs that provide care and support. Adult day services, special care units in assisted living and nursing homes, and caregiver support programs are just a few of the types of programs for people with dementia.
Currently, there are no pharmacological treatments that significantly slow or stop the progression of Alzheimer's disease, the most common cause of dementia (Cummings, 2014; NIH, 2016). However, many nonpharmacological approaches and care practices have been shown to have some positive effects for people with Alzheimer's disease or other dementias who live in the community and family caregivers (Maslow, 2012), such as decreased caregiver burden, stress, depression, and anxiety (Nichols, 2014; Smith, 2005; Teri, 2005); decrease in behavioral symptoms of people with dementia (Gitlin, 2016; Nichols, 2014), and a decrease in negative reactions to behavioral symptoms by caregivers (Gaugler, 2016; Gitlin, 2009; Teri, 2005). Relative few studies have examined "harder" outcomes, such as the impact on hospitalization and emergency department use.
Despite the existence of evidence-based interventions that are effective for some outcomes and populations, the availability of these services for people with dementia and their family caregivers is limited. Although a few models of dementia care are available in some communities across the country, none are widely accessible, and it has been difficult to achieve sufficient sustainable funding to make them available to the number of people with dementia and family caregivers who could benefit from them (Gitlin, 2015; Maslow, 2012).
Relatively little is known about the scope of services that programs for people with dementia and their caregivers actually supply, the quality of care provided, or the outcomes of those programs. For example, of the many guidelines available on services for people with Alzheimer's disease and their caregivers, none specify actual outcomes of care that should be measured or outcome targets. All of the guidelines specify either structural or process activities.
This project sought to add to knowledge about programs serving people with dementia by defining care components of dementia programs that can be used to assess a wide variety of dementia care providers, care settings, and stage of dementia and then assessing how a small sample of dementia care programs addressed these components. More specifically, this project:
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Synthesized existing dementia care guidelines into a set of care components with normative standards of care.
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Developed a catalog of dementia care interventions, emphasizing evidence-based programs.
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Selected five currently operating dementia care programs from the catalog of interventions for case studies to assess how they addressed the dementia care guidelines.
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Conducted cross-case study site analyses and drew implications for dementia care and future research.
1.1. Introduction References
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Alzheimer's Association. (2016). Latest Alzheimer's facts and figures. Latest Facts and Figures Report | Alzheimer's Association. Retrieved from http://www.alz.org/facts/.
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Cummings, J. L., Morstorf, T., & Zhong, K. (2014). Alzheimer's disease drug-development pipeline: Few candidates, frequent failures. Alzheimer Research Therapy, 6, 37.
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Gaugler, J., Reese, M., & Mittelman, M. (2016). Effects of the Minnesota adaptation of NYU caregiver intervention on primary subjective stress of adult child caregivers of persons with dementia. Gerontologist, 56(3), 461-474.
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Gitlin, L.N., Hodgson, N., Jutkowitz, E., & Pizzi, L. (2010). The cost-effectiveness of a nonpharmacologic intervention for individuals with dementia and family caregivers: The Tailored Activity Program. American Journal of Geriatric Psychiatry, 18(6), 510-519.
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Gitlin, L.N., Marx, K., Stanley, I.H., & Hodgson, N. (2015). Translating evidence-based dementia caregiving interventions into practice: State-of-the-science and next steps. Gerontologist, 55(2), 210-26. doi: 10.1093/geront/gnu123.
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Gitlin, L.N., Winter, L., Earland, T.V., Herge, E.A., Chernett, N.L., Piersol, C.V., & Burke, J P. (2009). The Tailored Activity Program to reduce behavioral symptoms in individuals with dementia: Feasibility, acceptability, and replication potential. Gerontologist, 49(3), 428-39. doi: 10.1093/geront/gnp087.
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Hebert, L.E., Weuve, J., Scherr, P.A., & Evans, D.A. (2013). Alzheimer disease in the United States (2010-2050) estimated using the 2010 Census. Neurology, 80(19), 1778-83.
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Maslow, K. (2012). Translating Innovation to Impact: Evidence-based Interventions to Support People with Alzheimer's Disease and Their Caregivers at Home and in the Community. Washington, DC: Administration on Aging and Alliance for Aging Research.
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National Institute on Aging. (2016). About Alzheimer's disease: Alzheimer's Basics. Bethesda, MD. Retrieved from https://www.nia.nih.gov/alzheimers/topics/alzheimers-basics.
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Nichols, L.O., Chang, C., Lummus, A., Burns, R., Martindale-Adams, J., Graney, M.J., Coon, D.W., & Czaja, S. (2008). The cost-effectiveness of a behavior intervention with caregivers of patients with Alzheimer's disease. Journal of the American Geriatrics Society, 56(3), 413-420.
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Nichols, L.O., Martindale-Adams, J., Burns, R., Zuber, J., & Graney, M.J. (2016). REACH VA: Moving from translation to system implementation. Gerontologist, 56(1), 135-144.
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Smith, S.A., & Bell, P.A. (2005). Examining the effectiveness of the Savvy Caregiver Program among rural Colorado residents. Rural and Remote Health, 5(3), 466.
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Teri, L., McKenzie, G., Logsdon, R., McCurry, S., Bollin, S., Mead, J., & Menne, H. (2012). Translation of two evidence-based programs for training families to improve care of persons with dementia. Gerontologist, 52(4), 452-459. doi: 10.1093/geront/gnr132.
2. DEMENTIA CARE COMPONENTS
2.1. Methodology for Developing Dementia Care Components
2.1.1. Review of Existing Care Guidelines
In developing best practice components of dementia care, the project team reviewed existing clinical guidelines and practice recommendations for home and community-based care, primary care, assisted living, nursing home, and hospice care. Clinical guidelines and practice recommendations draw on available research evidence and expert opinion to determine practice standards. Dementia care guidelines and recommendations from the U.S. Department of Health and Human Services (HHS) Agency for Healthcare Research and Quality National Guidelines Clearinghouse, the clinical practice literature, discipline-specific professional associations, and Alzheimer's Association recommendations for health care professionals were reviewed. Guidelines were selected only if they were published within the last 10 years. In addition, the team reviewed quality indicators from the National Committee for Quality Assurance, Healthy People 2020, Nursing Home Compare, and the Physician Quality Reporting System. A total of 37 sources were selected for review representing a variety of disciplines and areas of dementia care.
The guideline review initially identified 16 key domains of dementia care, which were later modified to 14 key domains after incorporating the findings of the five site visits. Once these broad domains were identified, the guidelines were analyzed in detail to place specific detailed recommendations or standards from each guideline within the relevant domain. Each component was then analyzed to develop an overview statement that reflected the recommendations or standards supplemented by detailed dementia care standards that represent the recommendations and standards from the selected guidelines. Throughout the process, the team recognized that a particular standard could be placed under more than one component and tried to select the most logical placement. When selecting where to place a standard, the team focused on the overall intent of the guideline authors, but readers may feel that some standards should be placed in different components.
In addition, some standards--for example, standards with respect to the importance of involving the person with dementia directly in care discussions and decisions, and using that person's expressed preferences to guide care--were stated in strikingly different words in different standards. The team noted the broad range of wording and attempted to represent accurately the core concepts. In this report, the term "family" includes the primary caregiver, other relatives, and close friends and neighbors who know the person well and can represent his or her best interests.
Some of the guidelines include standards that require licensed professionals, for example, physicians and pharmacists. In general, however, the standards included in this report describe functions that could be performed by a range of disciplines and providers in a variety of settings. For example, assessment can be performed by various disciplines and providers working with the person with dementia and his or her caregivers. Even though many of the guidelines are written for or by specific professional groups, our care components are intended to identify general best practices rather than focus on the credentials of the discipline or provider that performs them. Overarching principles for these best practice standards include person-centered, interdisciplinary assessment and care, and professional and provider training about the specific needs of persons with dementia and their families.
2.1.2. Review of Draft Care Components by Subject Matter Experts
To ensure broad agreement in the field with the standards, subject matter experts with experience in evidence-based interventions, geriatric medicine, early-stage programming, end-of-life dementia care, person-centered approaches to dementia care, dementia friendly communities, family caregiver skill-building, and rehabilitation therapies were asked to review them. The experts included the following persons and others:
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Michelle Barclay, MA, Executive Co-Lead of Minnesota's Act on Alzheimer's and President of the Barclay Group, LLC;
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David Bass, PhD, Vice President for Research and Director of the Margaret Blenkner Research Institute, Benjamin Rose Institute on Aging;
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Christopher Callahan, MD, Director, Indiana University Center for Aging Research, and Staff Physician, Department of Medicine, Eskenazi Health;
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Maribeth Gallagher, NP, PhD, Director of the Dementia Program, Hospice of the Valley; and
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Catherine Piersol, PhD, OTR, Associate Professor, Department of Occupational Therapy, Thomas Jefferson University and Director, Jefferson Elder Care.
Overall, the subject matter experts agreed with the identified components and standards. They did not suggest that any components be added, deleted, or combined. Their comments generally focused more on providing additional detail and greater emphasis on specific topics. The team compared the experts' comments with the content of the guidelines. When the comments were reflected in the guidelines, the team modified the draft to include them. In some instances, however, the subject matter experts' comment was not explicitly stated in any of the selected guidelines. In those instances, these comments were not included. Comments that were not incorporated pertained to a range of topics, such as terms to use for family and other caregivers; specific safety risks, such as guns; use of specific standardized assessment instruments; physician office practice redesign; the importance of encouraging the family caregiver to participate in the person's medical visits; the specific needs of persons with early-stage dementia; and specific recommendations on how to handle disagreements among family members.
2.1.3. Changes to Components Based on Case Studies
Following the site visits, the project team reviewed the original 16 components and decided to combine two sets of two components and modify the name of one of the components, resulting in a final list of 14 components. The two components, Inclusion of Caregivers and Emotional Support and Assistance for Family Caregiver(s), were combined to form Involvement, Emotional Support, and Assistance for Family Caregiver(s). The program staff at each of the sites consistently stated that the needs of family caregivers overlapped these areas and that it is not unusual for a family caregiver to seek support in each of these areas even during a single interaction with the staff. During the site visits, the project team also learned that program staff generally merged the activities involved in Referral and Coordination of Care and Services with Collaboration among Agencies and Providers. The program staff at the various sites shared a common vision of best practice in dementia care that involves communication and coordination across providers and agencies. The original component covering behavioral and psychological symptoms of dementia used the word Management and during the site visits, program staff spoke about the importance of defining in more specific terms what is required of providers responding to these challenging symptoms such as knowing the person's preferences and daily routine as a way to anticipate unmet needs to prevent or decrease behavioral and psychological symptoms. The component name was changed to Prevention and Mitigation of Behavioral and Psychological Symptoms of Dementia.
2.2. Final Care Components
Two tables summarize our findings regarding the principles of good dementia care. Table 2-1 presents high-level principles of normative care. Table 2-2 includes those broad principles but adds detailed recommendations within the identified domain.
Two appendix tables provide the raw data from which high-level principles and the detailed recommendations were derived. Appendix A-1 presents the 14 domains and the recommendations relative to each domain found within the 37 sets of reviewed guidelines, by the source of the guideline. In Appendix A-1, the exact wording of the practice standards was retained to the extent possible to reflect their original intent and to capture specific clinical guidance. Citations were included with each overview statement and each detailed dementia care standard to ground the guidelines in the professional and research literature. Appendix A-2 presents a count of the mention of each domain within the guideline recommendations, by each guideline. Thus, this table allows the reader to see how frequently each domain was addressed across the reviewed guidelines.
TABLE 2-1. Dementia Care Framework Components | |
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1. Detection of Possible Dementia | Examine for cognitive impairment when there is a decline from previous function in daily activities, occupational ability, or social engagement. |
2. Diagnosis | Obtain a comprehensive evaluation and diagnosis from a qualified provider when cognitive impairment is suspected. |
3. Assessment and Ongoing Reassessment | Assess cognitive status, functional abilities, behavioral and psychological symptoms of dementia, medical status, living environment, and safety. Reassess regularly and when there is a significant change in condition. |
4. Care Planning | Design a care plan that will meet care goals, satisfy the person's needs, and maximize independence. |
5. Medical Management | Deliver timely, individualized medical care to the person with dementia, including prescribing medication and managing comorbid medical conditions in the context of the person's dementia. |
6. Information, Education, and Informed and Supported Decision Making | Provide information and education about dementia to support informed decision making including end-of-life decisions. |
7. Acknowledgement and Emotional Support for the Person with Dementia | Acknowledge and support the person with dementia. Allow the person's values and preferences to guide all aspects of the care. Balance family involvement with individual autonomy and choice. |
8. Assistance for the Person with Dementia with Daily Functioning and Activities | Ensure that persons with dementia have sufficient assistance to perform essential health-related and personal care activities and to participate in activities that reflect their preferences and remaining strengths; help to maintain cognitive, physical, and social functioning for as long as possible; and support quality of life. Provide help as needed with medication management and pain control. |
9. Involvement, Emotional Support, and Assistance for Family Caregiver(s) | Involve caregiver in evaluation, decision making, and care planning and encourage regular contact with providers. Provide culturally sensitive emotional support and assistance for the family caregiver(s). |
10. Prevention and Mitigation of Behavioral and Psychological Symptoms of Dementia | Identify the causes of behavioral and psychological symptoms, and use nonpharmacological approaches first to address those causes. Avoid use of antipsychotics and other medications unless the symptoms are severe, create safety risks for the person or others, and have not responded to other approaches. Avoid physical restraints except in emergencies. |
11. Safety for the Person with Dementia | Ensure safety for the person with dementia. Counsel the person and family as appropriate about risks associated with wandering, driving, and emergency preparedness. Monitor for evidence of abuse and neglect. |
12. Therapeutic Environment, Including Modifications to the Physical and Social Environment of the Person with Dementia | Create a comfortable environment, including physical and social aspects that feel familiar and predictable to the person with dementia and support functioning, a sustained sense of self, mobility, independence, and quality of life. |
13. Care Transitions | Ensure appropriate and effective transitions across providers and care settings. |
14. Referral and Coordination of Care and Services that Match the Needs of the Person with Dementia and Family Caregiver(s) and Collaboration Among Agencies and Providers | Facilitate connections of persons with dementia and their family caregivers to individualized, culturally and linguistically appropriate care and services, including medical, other health-related, residential, and home and community-based services. When more than 1 agency or provider is caring for a person with dementia, collaborate among the various agencies and providers to plan and deliver coordinated care. |
TABLE 2-2. Detailed Dementia Care Framework Components | |
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1. Detection of Possible Dementia | Examine for cognitive impairment when there is a decline from previous function in daily activities, occupational ability, and/or social engagement (3, 4, 5, 6, 8, 12, 14, 17, 18, 27, 32, 33, 37).
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2. Diagnosis | Obtain a comprehensive evaluation and diagnosis from a qualified provider when cognitive impairment is suspected (5, 6, 8, 11, 12, 14, 16, 17, 18, 22, 25, 27, 30, 32, 35, 36, 37).
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3. Assessment and Ongoing Reassessment | Assess cognitive status, functional abilities, behavioral and psychological symptoms of dementia, medical status, living environment, and safety. Reassess regularly and when there is a significant change in condition (1, 2, 3, 5, 6, 7, 10, 11, 12, 13, 14, 15, 16, 17, 19, 21, 22, 23, 25, 27, 29, 30, 32, 33, 35, 36, 37).
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4. Care Planning | Design a care plan that will meet care goals, satisfy the person's needs, and maximize independence (1, 2, 3, 5, 7, 9, 10, 11, 15, 17, 18, 23, 27, 30, 35, 37).
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5. Medical Management | Deliver timely, individualized medical care to the person with dementia including prescribing medication and managing comorbid medical conditions in the context of the person's dementia (1, 3, 4, 5, 7, 8, 10, 11, 12, 16, 17, 22, 23, 24, 25, 26, 27, 30, 31, 32, 33, 34, 37).
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6. Information, Education, and Informed and Supported Decision Making | Provide information and education about dementia to support informed decision making including end-of-life decisions (1, 2, 3, 5, 6, 7, 8, 10, 11, 13, 14, 16, 17, 20, 22, 24, 27, 29, 30, 32, 33, 37).
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7. Acknowledgement and Emotional Support for the Person with Dementia | Acknowledge and support the person with dementia. Allow the person's values and preferences to guide all aspects of the care. Balance family involvement with individual autonomy and choice (1, 2, 3, 5, 6, 7, 14, 15, 16, 18, 19, 21, 23, 25, 27, 30, 31, 33, 34, 35).
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8. Assistance for the Person with Dementia with Daily Functioning and Activities | Ensure that persons with dementia have sufficient assistance to perform essential health-related and personal care activities and to participate in activities that reflect their preferences and remaining strengths; help to maintain cognitive, physical, and social functioning for as long as possible; and support quality of life. Provide help as needed with medication management and pain control (1, 2, 3, 5, 9, 11, 15, 17, 30, 33, 34, 35, 37).
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9. Involvement, Emotional Support, and Assistance for Family Caregiver(s) | Involve caregiver in evaluation, decision making, and care planning and encourage regular contact with providers. Provide culturally sensitive emotional support and assistance for the family caregiver(s) (2, 3, 8, 10, 11, 17, 19, 21, 22, 23, 27, 30, 32, 33, 35).
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10. Prevention and Mitigation of Behavioral and Psychological Symptoms of Dementia | Identify the causes of behavioral and psychological symptoms and use nonpharmacological approaches first to address those causes. Avoid use of antipsychotics and other medications unless the symptoms are severe, create safety risks for the person or others, and have not responded to other approaches. Avoid physical restraints except in emergencies (1, 3, 4, 5, 7, 10, 15, 17, 22, 25, 27, 28, 29, 30, 33, 34, 36, 37).
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11. Safety for the Person with Dementia | Ensure safety for the person with dementia. Counsel the person and family as appropriate about risks associated with wandering, driving, and emergency preparedness. Monitor for evidence of abuse and neglect (1, 3, 10, 11, 16, 17, 29, 33, 34, 36, 37).
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12. Therapeutic Environment, Including Modifications to the Physical and Social Environment of the Person with Dementia | Create a comfortable environment, including physical and social aspects that feel familiar and predictable to the person with dementia and support functioning, a sustained sense of self, mobility, independence, and quality of life (1, 3, 4, 5, 9, 15, 17, 33, 34, 35).
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13. Care Transitions | Ensure appropriate and effective transitions across providers and care settings (2, 3, 4, 13, 20, 24).
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14. Referral and Coordination of Care and Services that Match the Needs of the Person with Dementia and Family Caregiver(s) and Collaboration Among Agencies and Providers | Facilitate connections of persons with dementia and their family caregivers to individualized, culturally and linguistically appropriate care and services, including medical, other health-related, residential, and home and community-based services. When more than 1 agency or provider is caring for a person with dementia, collaborate among the various agencies and providers to plan and deliver coordinated care (3, 10, 11, 13, 17, 18, 24, 25, 30, 33, 34, 35, 37).
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NOTE: Parenthetical numbers are references and can be found in Section 2.3. |
2.3. Care Components References
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Alzheimer's Association. (2007). Dementia Care Practice Recommendations for End-of-Life Care. Available at http://www.alz.org/national/documents/brochure_DCPRphase3.pdf.
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Alzheimer's Association. (2009a). Dementia Care Practice Recommendations for Assisted Living and Nursing Homes. Available at http://www.alz.org/national/documents/brochure_DCPRphases1n2.pdf.
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Alzheimer's Association. (2009b). Dementia Care Practice Recommendations for Professionals Working in a Home Setting. Available at http://www.alz.org/national/documents/Phase_4_Home_Care_Recs.pdf.
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American College of Emergency Physicians, American Geriatrics Society, Emergency Nurses Association, Society for Academic Emergency Medicine. (2013). Geriatric Emergency Department Guidelines: Delirium and Dementia in the Geriatric Emergency Department. Available at https://www.ena.org/about/media/PressReleases/Documents/Geri_ED_Guideli….
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American Medical Directors Association. (2012). Dementia in the Long-Term Care Setting. Columbia, MD.
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American Psychological Association. (2012). Guidelines for the evaluation of dementia and age-related cognitive change. American Psychologist, 67(1), 1-9.
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British Columbia Ministry of Health. (2012). Best Practice Guideline for Accommodating and Managing Behavioural and Psychological Symptoms of Dementia in Residential Care. A Person-Centered Interdisciplinary Approach. Available at http://www.health.gov.bc.ca/library/publications/year/2012/bpsd-guideline.pdf.
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British Columbia Ministry of Health. (2014). Cognitive Impairment: Recognition, Diagnosis and Management in Primary Care. Available at http://www2.gov.bc.ca/assets/gov/health/practitioner-pro/bc-guidelines/cogimp-full-guideline.pdf.
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Bryant, N., Alonzo, T., & Long, C.O. (2010). Palliative care for advanced dementia. FutureAge, November/December, 32-38.
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California Workgroup on Guidelines for Alzheimer's Disease Management. (2008). Guideline for Alzheimer's Disease Management. Available at http://www.alzgla.org/professionals/guidelines-for-ad-management/.
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Callahan, C.M., Sachs, G.A., LaMantia, M.A., Unroe, K.T., Arling, G., & Boustani, M.A. (2014). Redesigning systems of care for older adults with Alzheimer's disease. Health Affairs, 33(4), 626-632.
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Clinical Research Center for Dementia of South Korea. (2011). Clinical Practice Guideline for Dementia. Part I: Diagnosis and Evaluation. Seoul (South Korea): Clinical Research Center for Dementia of South Korea. Available at https://www.guideline.gov/content.aspx?id=34444.
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Coleman, L., & Mitchell, S. (2015). Advanced Dementia Expert Panel Summary and Key Recommendations. PowerPoint presentation to the Advisory Council on Alzheimer's Research, Care, and Services, January 26. Available at https://aspe.hhs.gov/advisory-council-january-2015-meeting-presentation-advanced-dementia-panel.
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Cordell, C.B., Borson, S., Boustani, M., Chodosh, J., Reuben, D., Verghese, J., Thies, W., & Fried, L.B. (2013). Alzheimer's Association recommendations for operationalizing the detection of cognitive impairment during the Medicare annual wellness visit in a primary care setting. The Medicare Detection of Cognitive Impairment Workgroup. Alzheimer's and Dementia, 9(2), 141-150. Available at http://www.alz.org/documents_custom/jalz_1528.pdf.
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Dementia Initiative. (2013). Dementia Care: The Quality Chasm. Available at http://www.ccal.org/wp-content/uploads/DementiaCareTheQualityChasm_0204….
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De Sanidad, P.S. (2014). Clinical Practice Guideline on the Comprehensive Care of People with Alzheimer's Disease and Other Dementias. Available at https://www.researchgate.net/profile/Josep_Lluis_Conde-Sala/publication/260071423_Clinical_Practice_Guideline_on_the_Comprehensive_Care_of_People_with_Alzheimer's_Diseas_and_other_Dementias._English_version/links/00b4952f4c6575bef0000000.pdf.
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Fletcher, K. (2012). Recognition and management of dementia. In Boltz, M., Capezuti, E., Fulmer, T., & Zwicker, D. (Eds.), Evidence-based Nursing Protocols for Best Practice (pp. 163-185). New York, NY: Springer Publishing Company.
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Gerontological Society of America Workgroup on Cognitive Impairment Detection and Earlier Diagnosis. (2015). Report and Recommendations. Available at http://www.helpforalzheimersfamilies.com/wp-content/uploads/2015/09/GSA_Cognitive_Impairment_2015_Report.pdf.
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Hadjistavropoulos, T., Fitzgerald, T.D., & Marchildon, G.P. (2010). Practice guidelines for assessing pain in older persons with dementia residing in long-term care facilities. Physiotherapy Canada, 62(2), 104-113.
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Healthy People 2020. (2014). Dementias including Alzheimer's Disease. Available at http://www.healthypeople.gov/2020/topics-objectives/topic/dementias-including-alzheimers-disease/objectives.
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Herr, K., Coyne, P.J., McCaffery, M., Manworren, R., & Merkel, S. (2011). Pain assessment in the patient unable to self-report: Position statement with clinical practice recommendations. Pain Management Nursing, 12(4), 230-250.
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Hort, J., O'Brien, J.T., Gainotti, G., Pirttila, T., Popescu, B.O., Rektorova, I., Sorbi, S., Scheltens, P., & European Federation of Neurological Sciences (EFNS) Scientist Panel on Dementia. (2010). EFNS guidelines for the diagnosis and management of Alzheimer's disease. European Journal of Neurology, 17(10), 1236-1248.
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Lazaroff, A., Morishita, L., Schoephoerster, G., & McCarthy, T. (2013). Using dementia as the organizing principle when caring for patients with dementia and comorbidities. Minnesota Medicine, 96(1), 41-46.
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Mitchell, S.L. (2015). Palliative care of patients with advanced dementia. UpToDate. Available at http://www.uptodate.com/contents/palliative-care-of-patients-with-advanced-dementia#H423254626.
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Moore, A., Patterson, C., Lee, L., Vedel, I., & Bergman, H. (2014). Fourth Canadian consensus conference on the diagnosis and treatment of dementia: Recommendations for family physicians. Canadian Family Physician, 60(5), 433-438.
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National Committee for Quality Assurance, Healthcare Effectiveness Data and Information Set (HEDIS) Measurement Set. (2015). HEDIS Summary Table of Measures, Product Lines, and Changes (p. 6). Available at http://www.ncqa.org/Portals/0/HEDISQM/Hedis2015/List_of_HEDIS_2015_Measures.pdf.
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National Institute for Health and Clinical Excellence, National Collaborating Centre for Mental Health. (2007). Dementia: A NICE-SCIE Guideline on Supporting People with Dementia and Their Carers in Health and Social Care. Available at https://www.ncbi.nlm.nih.gov/pubmedhealth/PMH0015356/pdf/PubMedHealth_PMH0015356.pdf.
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Nursing Home Compare. (2015). What Information Can I Get About Quality Measures? Available at https://www.medicare.gov/NursingHomeCompare/About/Quality-Measures-Info.html.
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Physician Quality Reporting System (PQRS). (2014). PQRS 2105 Measure List, Measure Numbers 25, and 149-157. Available at https://www.cms.gov/apps/ama/license.asp?file=/PQRS/Downloads/PQRS_2015_Measure-List_111014.zip.
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Rabins, P.V., Blacker, D., Rovner, B.W., Rummans, T., Schneider, L.S., Tariot, P.N., & Fochtmann, L.J. (2007). American Psychiatric Association practice guideline for the treatment of patients with Alzheimer's disease and other dementias. Second ed. American Journal of Psychiatry, 164(12 Suppl), 5-56.
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Rabins, P.V., Rovner, B.W., Rummans, T., Schneider, L.S., & Tariot, P.N. (2014). Guideline Watch (October 2014): Practice Guideline for the Treatment of Patients with Alzheimer's Disease and Other Dementias. American Psychiatric Association. Available at http://psychiatryonline.org/pb/assets/raw/sitewide/practice_guidelines/guidelines/alzheimerwatch.pdf.
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Regional Health Council. (2011). Dementia. Diagnosis and Treatment. Milan (Italy): Regione Toscana, Consiglio Sanitario Regionale. Accessible at https://www.guideline.gov/content.aspx?id=32599 33.
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Registered Nurses' Association of Ontario (RNAO). (2010). Caregiving Strategies for Older Adults with Delirium, Dementia and Depression 2010 Supplement. Toronto (Ontario). Available at http://search.library.utoronto.ca/details?9121533&uuid=b6f6302d-173d-4072-b0e8-28737bad73f4.
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Sadowski, C.H., & Galvin, J.E. (2012). Guidelines for the management of cognitive and behavioral problems in dementia. Journal of the American Board of Family Medicine, 25(3), 350-366.
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Schaber, P. (2010). Occupational Therapy Practice Guidelines for Adults with Alzheimer's Disease and Related Disorders. Bethesda, MD: American Occupational Therapy Association, Inc.
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Sorbi, S., Hort, J., Erkinjuntti, T., Fladby, T., Gainotti, G., Gurvit, H., & Religa, D. (2012). EFNS-ENS guidelines on the diagnosis and management of disorders associated with dementia. European Journal of Neurology, 19(9), 1159-1179.
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Third Canadian Consensus Conference on Diagnosis and Treatment of Dementia. (2007). Available at http://www.cccdtd.ca/pdfs/Final_Recommendations_CCCDTD_2007.pdf.
3. CASE STUDIES/SITE VISITS
To assess how programs providing dementia care services were addressing the care components that had been identified, we conducted five case studies of established programs. The five case studies were selected out of an original pool of 55 dementia care interventions that were identified, almost all of which had been shown to produce positive effects mostly in randomized controlled trials that had been published in peer-reviewed journals. Appendix B provides a listing of the 55 interventions and information about them, including a journal citation reporting on the effectiveness of the intervention, if available, and a high-level description of each intervention and its setting. This list was narrowed to ten possible active programs (since not all interventions were actually being used in ongoing programs), and then five sites were chosen by the HHS Office of the Assistant Secretary for Planning and Evaluation (ASPE), based on recommendations from RTI.
With only five case studies, it was not possible to represent the full array of existing programs to help persons with dementia and their family caregivers. The five sites were chosen primarily to represent the range of approaches to dementia care, especially by setting. More widely known programs were selected over less known programs, although judgments about these characteristics were based on the project team and ASPE's general knowledge about programs rather than any rigorous evaluation method. The objective in selecting highly regarded and widely known programs was to increase the likelihood that the programs would address many or most of the components. With one exception, the programs used interventions that had been found to produce some positive outcomes in randomized controlled trials.
The case studies were selected to assess a range of approaches and settings, but with only five site visits, the variability in types of programs was limited. One of the programs initially selected for a case study declined to participate, and another program was chosen to replace it. Four of the case studies were conducted in person over 2 days, and one was conducted by telephone because of the large travel distances involved. The case studies were conducted in March-May 2016 with two-person RTI teams. Structured discussion guides were developed and somewhat tailored to each program; the general domains shared ahead of time with the program administrators. Appendix C is an example of one of the discussion guides, which varied with each program. The guides provided a set of categories for discussion, but the actual questions asked varied greatly according to the content of the programs and the person being interviewed.
The programs at which case studies were conducted were:
- BRI Care Consultation™ in Cleveland, Ohio;
- Comfort Matters™ in Phoenix, Arizona;
- Healthy Aging Brain Center in Indianapolis, Indiana;
- MIND at Home in Baltimore, Maryland; and
- Rosalynn Carter Institute for Caregiving (RCI) Resources for Enhancing Alzheimer's Caregiver Health (REACH) in Americus, Georgia.
Four of the programs are based on at least one prior randomized controlled trial. Of those four programs, three are currently in the implementation phase and not involved in a trial. The fourth program, MIND at Home, is currently being tested in a Center for Medicare and Medicaid Innovation and HHS National Institute on Aging-funded (NIA-funded) demonstration project. The fifth program, Comfort Matters™, has not been tested in a randomized controlled trial.
Table 3-1 presents a brief description of the five case study dementia care programs. The case study programs included one medical clinic-based setting, one assisted living/nursing home setting, and three community-based programs. Table 3-2 summarizes how the programs address the 14 care components.
TABLE 3-1. Description of Dementia Care Programs Visited | |||||
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Dementia Care Program | Target Population | Setting | Number of People Served | Program Description | Statistically Significant (p= or <0.05) Outcomes from Selected Citied Articles in Appendix B |
BRI Care Consultation™ (Cleveland, Ohio area) | People with dementia and family caregivers | Telephone contacts with people living at home | Over 4,000 families served through 10 research studies | Care consultants assist people with dementia and family caregivers with developing and achieving personalized goals. The program has 3 main components: initial assessment, action plan, and ongoing maintenance and support, which includes monitoring and follow-up with reassessment as needed. The CCIS is an important component of the program and contains a variety of tools to ensure fidelity to the model including the assessment trigger and follow-up questions, action step template, progress report format, and educational resources on a variety of topics. |
Clark et al. (2004)
Bass et al. (2003)
Partners in Dementia Care--a version of BRI Care Consultation Bass et al. (2015)
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Comfort Matters™ (Phoenix, Arizona) | People with dementia | Assisted living and nursing home settings | Not provided | A comfort-focused and person-directed approach to care for people with dementia that extends to any stage of dementia and engages the person as an expert in his or her own comfort. The program teaches long-term care staff, medical providers, and families about the palliative approach to dementia care with the goal of relieving physical pain, behavioral symptoms, and stress using 5 key concepts to meet the medical, physical, social, spiritual, and emotional needs of people with dementia. | No available studies provide statistical testing of the impact of the intervention. Descriptive data is available (Kuhn and Forrest, 2012). |
Healthy Aging Brain Center (Indianapolis, Indiana) | People with dementia and family caregivers | Clinic and home | 703 in the home portion of the program and 1,500 in the clinic portion of the program | The Healthy Aging Brain Center was developed as a dementia and depression care program that aims to reduce dementia-related burden among individuals with dementia and their caregivers. The program operates within Eskenazi Health System, a safety-net integrated health care system in Indianapolis, Indiana and delivers services through clinic-based and home-based approaches. The program was initiated in 2008 as a clinic-based program, designed to serve individuals with dementia and their caregivers in the clinic. In 2012, with support from a Health Care Innovation Award from the Center for Medicare and Medicaid Innovation, the program expanded to serve persons with dementia or depression in their homes (LaMantia et al., 2015). |
LaMantia et al. (2015)
Callahan et al. (2006)
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MIND at Home (Baltimore, Maryland) | People with dementia and family caregivers | Telephone, e-mail, mail, and in-person contacts with people living at home | 408 individuals were enrolled, approximately 27% of people initially referred | MIND at Home is 2 closely related studies funded by the NIA and the CMS. The care coordination intervention is primarily provided by noncredentialed memory care coordinators, but there is substantial RN involvement and a geropsychiatrist plays a prominent medical role and is available for consultations. The manualized care coordination protocol consist of 4 key components: identification of needs and individualized care planning based on the Johns Hopkins Dementia Care Needs Assessment to address unmet needs and to match the priorities and preferences of the patient and family; provision of dementia education and skill-building strategies; coordination, referral, and linkage to services; and care monitoring. Following a detailed assessment, a care plan is developed with the caregiver and the person with dementia. A key component of the program is the use of a computerized resource system that is able to identify resources and recommendations for identified problems. Following the establishment of the care plan, care coordinators work with the caregiver and person with dementia to implement the plan, with most contact being by telephone, mail and e-mail. In-person meetings can occur at any time, but are built into the protocol at 9 months and 18 months. |
Samus et al. (2014)
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RCI REACH (Georgia) | Family caregivers of people with dementia | In-person or telephone meetings for people living at home | No exact number provided--RCI provides REACH training to over 20 agencies in the United States that are implementing the program | RCI REACH is a 6-month, 12-session intervention that focuses on the overall well-being of family caregivers for people with dementia. Caregiver coaches serve as the interventionists for the program and meet with caregivers in individualized sessions to provide them with information and techniques to manage their caregiving activities. Interventionists conduct a risk appraisal assessment related to caregiver depression, burden, health, social support, self-efficacy and desire to institutionalize, and any behavioral issues of the person with dementia. The results of the risk assessment guide the remainder of the intervention sessions with each session focused on assisting the caregiver with an issue identified in the risk assessment. |
Easom et al. (2013)
Nichols et al. (2008)
Belle, et al. (2006)
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TABLE 3-2. Summary of How the Dementia Care Models Address the Care Components | |||||
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Care Components | BRI Care Consultation™ | Comfort Matters™ | Healthy Aging Brain Center | MIND at Home | RCI REACH |
1. Detection of Possible Dementia | There is no specific protocol for screening or detection of possible dementia. | MMSE is used at admission. A formal cognitive screen, the Montreal Cognitive Assessment, and comprehensive diagnostic evaluation is conducted if change in status is observed. | MMSE is used for individuals enrolled in the home portion of the program. Protocols for clinic portion of the program include standardized intake interview and clinic visit for diagnostic evaluation, and second clinic visit to provide the diagnosis. | Initial screening for the program is conducted using a simple screening tool administered over the phone by students. A comprehensive assessment of cognitive status using the MMSE and other instruments is part of the initial assessment. | FAST© Scale is used to determine a person's stage of dementia. |
2. Diagnosis | Care consultants ask about memory problems and provide referrals to health care providers trained in diagnosis. | Geriatrician on staff works with the interdisciplinary team and family to conduct a comprehensive diagnostic evaluation. | Diagnostic tests and evaluation are conducted in the clinic, and some form of problem identification has already been made for patients prior to their entry into the program; for a small proportion of clinic patients who are referred from the home-based program, the diagnosis is made in the clinic. Home-based program is not involved in the diagnosis of dementia. | The clinical team will refer the participant to their primary care physician for a more thorough workup or to the Johns Hopkins University memory clinic if there is an usual presentation of the disease or if there is a question about the diagnosis, but a formal diagnosis is not required to participate in the program. | Does not directly get involved in the diagnosis of dementia; caregiver coaches encourage obtaining a formal diagnosis from a physician. |
3. Assessment and Ongoing Reassessment | Initial assessment is completed over a 4-month period to allow for building rapport and trust and addressing immediate concerns. Periodic reassessment every 6 or 12 months or more often if there is a persistent problem. | Person's care needs are assessed through a pre admission meeting, MMSE, nursing assessment, medical record review, dietary screening, social work assessment, inventory of activities, medication review, and medical history and physical exam. | For the home portion of the program, a care coordinator assistant meets with the individual, caregiver, or both to conduct an initial assessment. In the clinic portion of the program, the first assessment is conducted during the intake interview over the phone with the caregiver. | A comprehensive initial assessment of the person with dementia and his or her caregiver is conducted by a nurse and a memory care coordinator in the home setting. In addition to a social assessment of the person with dementia and the caregiver, a physical exam is conducted by the nurse or other medical clinician. Another full assessment is conducted at 9 and 18 months. | Assess caregiver risks through a Risk Priority Inventory--examines caregiver depression, burden, health, social support, self-efficacy, desire to institutionalize, and behavioral problems of the person with dementia, also includes a home safety assessment; no formal assessment of the person with dementia. |
4. Care Planning | Person living with dementia or their caregiver identifies medical and nonmedical concerns during the initial assessment and the care consultant helps with formulating goals with action steps. | Program conducts a care planning meeting within 14 days of new admission; care plans are updated quarterly and whenever there is a significant change in medical condition or cognitive status. | For the home portion of the program, care planning meetings are conducted following the home visits. For the clinic portion of the program, care planning starts with the family conference, which is aimed to educate the family about the patient's dementia and help caregivers understand more about the disease, including how the disease likely will progress, and to identify treatment goals. | After the care plan is developed, a detailed letter with the recommendations of the care team is sent to the caregiver. In developing their recommendations, the care team relies heavily on a web-based care management database that contains actions log and an electronic library of available resources for each need. The care coordinator meets with the caregiver and person with dementia discuss the recommendations and establish a plan of action. | No formal care planning process for the person with dementia; program designed around 5 main issues, which are addressed by the coach: safety, caregiver health, problem-solving, caregiver well-being, and social support. |
5. Medical Management | Does not directly address medical management issues. | Medical management is overseen by the interdisciplinary team, which includes a licensed geriatrician. | Medical management usually defaults to the individual's primary care physician, who is usually within the Eskenazi Health System. | Medical management is an important component of the project, with RNs and a geriatric psychiatrist playing important clinic roles, but the project does not provide medical care. The clinical team and care coordinators teach caregivers to monitor symptoms and behavior changes and make adjustments to the home environment to avoid falls. With permission, the care plan is sent to the primary care physician. | Does not address medical management issues; if such issues arise coaches will work with caregivers to get appropriate assistance. |
6. Information, Education, and Informed and Supported Decision Making | The CCIS has educational resources and materials that are searchable by keyword and can be sent via e-mail or mail. Care consultants facilitate informed and supported decision making by working with family members and friends to plan for future caregiving and other care needs. | The program supports the individual in decision making as much as possible and encourages family caregivers to be advocates for the resident. | The program provides educational resources on topics such as understanding dementia behaviors, disease management strategies, behavioral techniques to help manage behavioral symptoms, coping strategies for caregivers to maintain their physical and emotional health, and community resources for dementia care. | The program provides educational materials, and coaching to the person with dementia and the caregiver. Much of the education takes place by phone, although care coordinators do make some in-person visits. The program maintains a database of educational materials. The information is to help participants make informed decisions regarding needed care. | Provided to caregivers throughout the intervention through the Dealing with Dementia guide, videos, webinars, and handouts. |
7. Acknowledgement and Emotional Support for the Person with Dementia | Care consultants involve the person living with dementia whenever possible. The process works best if the person with dementia has a caregiver involved. | Provided through positive interactions and by acknowledging a resident's experience in the present moment. | Provided by care coordinator assistants through positive interactions; program also encourages the patients to reach out to the resources within the Eskenazi Health System or within the community for emotional support. | Memory care coordinators involve the person with dementia when possible, but the interactions are primarily by phone with the caregivers. | Does not directly provide for the person with dementia; program indirectly addresses these issues by providing assistance to caregivers. |
8. Assistance for the Person with Dementia with Daily Functioning and Activities | Care consultants do not assist the person directly with daily functioning and activities. | Daily activities including personal care are resident-driven based on preferences and prior routines. | Screening for ADLs is included in the home portion of the program. The clinic portion of the program is not involved in providing assistance with daily functioning and activities. | The assessment identifies people who need help with daily functioning, but the program does not directly provide help with the ADLs or the IADLs. Memory care coordinators will help to connect participants with programs that provide these services, but many have waiting lists. | If caregiver identifies daily functioning and activities of person with dementia as one of the target areas in the risk appraisal, the caregiver coach will address these issues. |
9. Involvement, Emotional Support, and Assistance for Family Caregiver(s) | Caregivers are involved in all aspects of the program and work closely with the care consultant to determine areas of concern and action steps. Care consultants listen to concerns and help develop proactive response. | Ongoing communication with family members and building strong partnerships in the care of the resident with dementia is integral to the success of the program. | Caregivers are involved throughout the care process. Caregivers are encouraged to accompany the individuals during the clinic visits and home visits. | The program works with caregivers to provide them with emotional support. Contact is largely by telephone or email and is part of the process of building trust and relationship with the participants. Care coordinators talk by phone with caregivers at least once a month. | Including caregivers and providing them with emotional support is the basis of the program and conducted throughout the intervention. |
10. Prevention and Mitigation of Behavioral and Psychological Symptoms of Dementia | Care consultants do not assist the person directly with behavioral and psychological symptoms of dementia or train family caregivers on effective approaches. | Staff are trained that behavior is a form of communication for residents who may have difficulty expressing their needs verbally. | A tool called the HABC monitor is used to measure the cognitive, functional, behavioral, and psychological symptoms of dementia. Antipsychotic medications are avoided for as long as possible. | The care team assesses the problem behavior, how often it occurs, and what triggers the behavior, ruling out medical problems. Care coordinators offer coaching and modeling for problematic behaviors and provide skills training. The CMS-funded participants are also offered the TAP, a home-based occupational therapy intervention. | Caregivers learn a 9-step problem-solving process to assist them in addressing behavioral and psychological symptoms of dementia. |
11. Safety for the Person with Dementia | Care consultants can respond to a variety of safety concerns including home safety, elder abuse, falls, or inability to maintain the home. | For residents who are at risk of a fall, the program uses lowered beds; hallways and public spaces are kept free of unnecessary clutter; also at night, the corridors and access to the bathroom are well-lit. | For the home portion of the program, the initial assessment includes a home safety evaluation. The clinic portion of the program is not involved in providing assistance with safety for the individual with dementia. | The home environment is a major focus of the program because falls are a major cause hospitalization and other transitions. During the home assessment, the care team identifies any fall safety issues, such as throw rugs and will discuss eliminating them with the caregivers as part of the care plan. The program also addresses wandering, driving, kitchen safety, and guns. | Initial Risk Priority Inventory includes a home safety assessment examining issues such as wandering, presence of firearms in the home, and suicide. |
12. Therapeutic Environment, Including Modifications to the Physical and Social Environment of the Person with Dementia | Care consultants can access information and counsel the person with dementia or family caregiver on a variety of ways to ensure therapeutic environment. | A comforting and familiar environment is created by inviting residents to bring their furniture, pictures, and decorations from home. | For the home portion of the program, the HABC monitor is used to identify issues related to social and physical environment. The clinic portion is not involved in the physical and social environment of the person with dementia. | MIND at Home works with caregivers to make the home setting pleasant to the person with dementia, but it is not a major focus. | Caregiver coach will work with the caregiver to address environmental issues if they arise. |
13. Care Transitions | If there is a significant change in medical condition or living situation, a care consultant can provide coaching and ongoing decision making support to ease transitions. | Staff works with medical team to ensure smooth transitions from 1 setting into another. | The program assists patient and caregivers with transitions from the hospital or emergency department to the home. | A major goal of MIND at Home is to reduce transitions to hospitals, nursing homes, and assisted living facilities. In their view, the main controllable factors related to hospitalizations are problems with home safety, including falls; inadequate medication adherence and poor prescribing on the part of physicians; and missing medical appointments. The program attempts to address these factors by working with the caregivers. | Does not explicitly address; general information is in the Dealing with Dementia guide. |
14. Referral and Coordination of Care and Services that Match the Needs of the Person with Dementia and Family Caregiver(s) and Collaboration Among Agencies and Providers | Partners in Dementia Care, a version of the model, use a formal collaborative partnership between health care organization and community service organization. | Does not have formal referral and coordination of care protocol. | Does not have specific protocols for collaboration among agencies and providers. | Does not have formal referral and coordination of care protocol. Since MIND at Home does not directly provide services, it refers caregivers to organizations that may be able to provide them with the services they need. | There is no formal referral and coordination of care protocol; caregiver coaches can provide caregivers with information for needed resources and services. |
3.1. BRI Care Consultation™
3.1.1. Description of Model
The Benjamin Rose Institute on Aging (BRIA) in Cleveland, Ohio, developed BRI Care Consultation™ to empower people with dementia and their caregivers to take an active role in their health and well-being. Care consultants assist people with dementia and family caregivers with developing and achieving personalized goals. The program has three main components: initial assessment, action plan, and ongoing maintenance and support, which includes monitoring and follow-up with reassessment, as needed. The Care Consultation Information System (CCIS) is an important component of the program and contains a variety of tools to ensure fidelity to the model including the assessment trigger and follow-up questions, action step template, progress report format, and educational resources on a variety of topics.
The intervention is delivered by BRIA-trained care consultants via telephone, regular mail, and email with in-person contact rarely provided. Care consultants usually have degrees in social work or nursing but other helping professionals have also been trained in the model program. Care consultants manage a caseload of up to 150 families, with contact with a client varying from once every 3 months to a few times a week depending on the situation. The standard protocol for the model requires three contacts in the first month; a minimum of at least one contact per month for months 2, 3, 4, and 5; and a minimum of one contact per month at month 6 and then every 3 months for the duration of enrollment.
BRI Care Consultation™ has been studied for many years in various local and national research projects and is recognized as an evidence-based program by the RCI and the Administration on Aging. BRIA provides training to organizations and care consultants on the BRI Care Consultation™ philosophy, service delivery protocols, and use of the CCIS along with ongoing individual coaching, refresher training, and fidelity reviews.
Information for this case study was gathered by reviewing published articles, the BRIA website, and by conducting an in-person site visit at the institute on April 28-29, 2016, in Cleveland, Ohio. As part of the site visit, RTI staff interviewed BRI Care Consultation™ staff and nearby organizations that are licensed by BRIA to implement the model including the Cleveland VA Medical Center, Western Reserve Area Agency on Aging, Alzheimer's Association, Cleveland Chapter, and Alzheimer's Association, Greater East Ohio Chapter.
3.1.2. Dementia Care Framework Components
Detection of Possible Dementia
BRI Care Consultation™ does not have a specific protocol for detection of possible dementia.
Diagnosis
Care consultants ask about memory problems during the initial assessment and ongoing reassessment to determine whether the client wants more information or more tests to understand memory problems. If the client responds affirmatively, the care consultant will ask follow-up questions and provide referrals to health care providers trained in diagnosis.
Assessment and Ongoing Reassessment
The initial assessment is completed over the course of 4 months, enabling the care consultant to build rapport and trust during several contacts. This prolonged assessment period also allows the care consultant to address immediate concerns while doing a comprehensive assessment. Through guided conversation the care consultant assists the person with dementia or caregiver to determine specific action steps with completion dates and then coaches the person with dementia and caregiver toward meeting his or her goals. Ongoing maintenance and support involves follow-up on progress made and periodic reassessment every 6 or 12 months or more often if there is a persistent problem.
The initial assessment covers 24 domains for people with dementia (e.g., activities of daily living [ADLs], memory problems, difficult behaviors) and 11 domains for caregivers (e.g., financial concerns, relationship strain, sleep). If the client indicates a concern with the domain, the care consultant may ask follow-up questions to gather more information. This additional information will then help to inform how best to coach the clients on possible solutions. The care consultants interviewed during the site visit consistently spoke about the assessment process as "free form" and driven by conversation because there is no requirement for the domains be addressed in any particular order during the 4-month assessment period. The care consultant completes the initial assessment in the CCIS by checking off each trigger question that is relevant to the client. Trigger questions and detailed follow-up questions can be revisited at any time, and each reassessment is recorded in the CCIS to capture changes over time and the progress made.
Care Planning
The person living with dementia or his or her caregiver identifies medical and nonmedical concerns during the initial assessment, and the care consultant helps them formulate goals with action steps to address those concerns. Action steps are individualized to the needs and preferences of the person living with dementia and caregiver. Each action step in the plan designates a person responsible for completion of a task and a completion date.
Care consultants receive extensive training and coaching from the BRI staff on writing action steps that are manageable and measureable to help the clients achieve their goals. During a follow-up call, progress for each step is noted in the action plan, and a report is mailed or e-mailed to the client. With the client's approval, the action plan can also be sent to the primary care provider (PCP). According to care consultants, family members express an increased sense of accomplishment seeing their progress report after the call with the care consultant. If an action step is not accomplished, the care consultant will help to break down the action step into smaller, more manageable steps and coach the client through each step. The process of action planning is continuous and builds on both previously established action steps and developing new ones. Examples of action steps are in Table 3-3.
TABLE 3-3. Action Steps Examples |
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Person Living with Dementia
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Family Caregiver
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Care Consultant
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Friend/Neighbor
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Medical Management
BRI Care Consultation™ does not directly address medical management issues; however, during the assessment and reassessment, a care consultant will ask if the client has experienced difficulties with coexisting medical conditions and will assist the client with getting medical care. Care consultants will coach the client on ways to prepare for a medical appointment and communicate concerns with the PCP.
Information, Education, and Informed and Supported Decision Making
The CCIS has a full array of educational resources and materials that are searchable by keyword and can be sent via e-mail or regular mail to the person with dementia or family caregiver. Currently, the system contains approximately 400 resources that are continually updated and maintained. These resources address a wide range of topics such as understanding dementia behaviors, communicating with your doctor, managing diabetes, and advance planning. The care consultant determines the most appropriate resources for the client and his or her situation. After sending the resources, the care consultant follows up with the client to confirm receipt and to briefly discuss the content to ensure that it is understood.
Care consultants facilitate informed and supported decision making by working with family members and friends to plan for future caregiving, building consensus regarding advance planning and care needs, providing educational resources, and listening to concerns. The average amount of contact is 15 calls over a 12-month period, but the amount of contact is tailored to the needs of the person with dementia and his or her caregiver.
Acknowledgement and Emotional Support for the Person with Dementia
Care consultants involve the person living with dementia whenever possible by engaging their participation in the assessment and assigning action steps. The process works best if the person with dementia has a caregiver involved. BRI Care Consultation™ is a "coaching model driven by consumer choice" (Bass et al., 2015). Care consultants are trained to reinforce client autonomy and self-care; however, a person with dementia may not have the ability to manage daily activities if he or she does not have a caregiver. The geriatrician and care consultant from the Cleveland VA Medical Center stated that a large number of veterans do not have caregivers or any other support.
Care consultation with a person with dementia works best with one action step at a time and frequent check-in calls to assess progress. At times, the person with dementia may not recognize the care consultant's name or understand the reason for the call. The care consultants interviewed said it is best to assume the person does not remember them and to always explain their role and briefly remind them what was previously discussed.
Assistance for the Person with Dementia with Daily Functioning and Activities
Care consultants do not assist the person directly with daily functioning and activities; however, they can provide information on the impact of dementia on the ability to perform daily activities and refer to services to help the person get the assistance that he or she needs.
Involvement, Emotional Support, and Assistance for Family Caregiver(s)
Caregivers are involved in all aspects of the program and work closely with the care consultant to determine areas of concern and specific action steps. The care consultant also works with the caregiver to identify other family members and friends as a way to increase the network of support and decrease caregiver burden. Any interested friend or family member can be named as the person responsible for completing an action step.
During telephone contacts, the care consultant listens to the caregiver's concerns, validates the challenges of the care situation, and helps the caregiver develop a proactive response through the action plan. The care consultant encourages the use of supportive counseling or other services such as respite or ongoing case management. The care consultant can also help the caregiver to identify and mobilize support from other family members and friends through coaching and check-in calls to assess progress made.
Prevention and Mitigation of Behavioral and Psychological Symptoms of Dementia
Care consultants do not assist the person directly with behavioral and psychological symptoms of dementia or train family caregivers on effective approaches for responding to behaviors. However, care consultants provide information on behavioral and psychological symptoms of dementia and train family caregivers on effective strategies for preventing and mitigating behavioral and psychological symptoms.
Safety for the Person with Dementia
Care consultants can respond to a variety of safety concerns such as home safety, elder abuse, falls, or inability to keep up with routine home maintenance. The care consultant can provide educational materials via e-mail or regular mail and follow up to monitor for progress. If it is a situation of suspected elder abuse or self-neglect, the care consultant may involve other providers or Adult Protective Services. The Cleveland VA Medical Center care consultant spoke about some situations where she worked with the primary care physician to evaluate decision making capacity and changes in executive function when a veteran cannot follow through on any action steps.
Therapeutic Environment, Including Modifications to the Physical and Social Environment of the Person with Dementia
Depending on the individual's action steps, care consultants can access information and counsel the person with dementia or family caregiver on a variety of ways to ensure a therapeutic environment. For example, care consultants can help a person with dementia maintain daily routines that feel consistent and familiar. Another example is teaching family and friends about ways to avoid unsafe wandering by providing safe access to the outdoors and offering opportunities for meaningful activity throughout the day to prevent boredom.
Care Transitions
If there is a significant change in the person's medical condition or living situation, a care consultant will conduct additional phone calls to provide coaching and ongoing decision making support to ease transitions across providers and care settings. Numerous studies of BRI Care Consultation™ have found that the program decreases hospital readmissions and emergency department visits (Bass et al., 2003, 2013, 2014, 2015; Clark et al., 2004).
Referral and Coordination of Care and Services that Match the Needs of the Person with Dementia and Family Caregiver(s) and Collaboration Among Agencies and Providers
The care consultants during the site visit consistently distinguished the BRI Care Consultation™ use of coaching and empowerment of the individual to take action from case management or care coordination with professionals making the arrangements for the client. Care consultants reinforce a client's autonomy and responsibility for their own self-care. Clients are monitored for completion of the action steps with follow-up calls to check on progress made. The BRI model emphasizes the importance of improving problem-solving skills and self-confidence in managing chronic health conditions. A challenge with this model is that persons with dementia will need assistance if they are not able to successfully complete action steps.
Partners in Dementia Care is a version of BRI Care Consultation™ using a formal partnership between a health care organization and a community service organization. This version of BRI Care Consultation™ is designed to facilitate better coordination between medical care and community services, improve access to care, and increase awareness of health care providers about nonmedical needs of people with dementia and family members (Bass et al., 2014). The Cleveland VA Medical Center partnered with the local Alzheimer's Association chapter to find ways to support veterans living with dementia and their caregivers because they found that traditional medical care was not sufficient. Care consultants from the Cleveland VA Medical Center and from the Alzheimer's Association worked as a team to provide support to families enrolled in the program. They sought to provide seamless support through a shared version of the CCIS and access to the U.S. Department of Veterans Affairs (VA) electronic medical record. Alzheimer's Association care consultants went through the process to become VA employees without compensation to allow access to the VA system. This partnership between the local agencies allowed for collaboration with other care consultants on shared clients and problem-solving during weekly team meetings. The care consultants were able to better assist the clients in navigating the VA health care system and access dementia education resources and support through the local Alzheimer's Association.
3.2. Comfort Matters™
3.2.1. Description of Model
Originally called Palliative Care for Advanced Dementia, Comfort Matters™ is a comfort-focused and person-directed approach to care for people with dementia developed through a partnership between the Beatitudes Campus and the Hospice of the Valley in Phoenix, Arizona. Beatitudes Campus is a continuing care retirement community established by the Church of the Beatitudes, a United Church of Christ congregation, which also provides companion care, home health, and medical services. The Comfort Matters™ approach to care extends beyond end-of-life to any stage of dementia and engages the person as an "expert in their own comfort." Comfort Matters™ uses five key concepts (Table 3-4) that are the foundation of interdisciplinary team efforts to meet the medical, physical, social, spiritual, and emotional needs of people with dementia (Alonzo et al., 2015). The program teaches long-term care staff, medical providers, and families about the palliative care approach to dementia care with the goal of improving the person's quality of life by relieving physical pain, behavioral symptoms, and stress.
TABLE 3-4. Key Concepts of Comfort Matters™ |
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Comfort Matters™ uses five key concepts:
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Comfort Matters™ website http://www.comfortmatters.org/about-us/. |
Comfort Matters™ trains all staff who have contact with people living with dementia. This includes dietary professionals, housekeeping-laundry-maintenance staff, recreational therapists, social workers, certified nursing assistants, licensed nurses, spiritual care providers, medical care providers, and administrators. In addition, an online training is in development for family caregivers called What Families Need to Know about Comfort Care.
Information for this case study was gathered by reviewing published articles and the Beatitudes website and by conducting an in-person site visit on May 11-12, 2016, in Phoenix, Arizona. As part of the site visit, RTI staff interviewed the Comfort Matters™ program team, Beatitudes executive leadership, direct care staff, nursing management, dining services, and spiritual life enrichment activities staff.
3.2.2. Dementia Care Framework Components
Detection of Possible Dementia
Every new resident of the assisted living facility receives a mini-mental state examination (MMSE) at admission. Residents are reevaluated every quarter and annually for any changes from admission. All staff who regularly interact with the residents are trained to look for visual clues indicating an increase in behavioral symptoms, decrease in mobility, or cognitive changes such as decline in social interaction with others or ability to recognize family members. Staff report observed changes to the nurse in charge or to the medical director who will perform a formal cognitive screen, the Montreal Cognitive Assessment, and conduct a comprehensive diagnostic evaluation.
Diagnosis
The Beatitudes campus has a geriatrician on staff who works with the interdisciplinary team and family when conducting a comprehensive diagnostic evaluation. If there is diagnostic uncertainty or atypical symptomatology, the geriatrician makes a referral to one of the diagnostic clinics affiliated with the Arizona Alzheimer's Consortium. The diagnostic clinics are based in the Phoenix area and in other parts of the state and they include Barrow Neurological Institute, Banner Alzheimer's Institute, Banner Sun Health Research Institute, T-Gen, Dignity Health, Mayo Clinic, Arizona State University, and University of Arizona.
Assessment and Ongoing Reassessment
Whenever possible, staff meet with individuals and family members interested in living on the Beatitudes campus prior to admission to discuss program offerings and living arrangement options. During this time, staff assess the person's care needs and individual preferences, and family members are encouraged to ask questions and provide relevant medical information. Staff conduct pre-admission assessments of individuals from other programs on the Beatitudes campus, hospitals in the Phoenix metropolitan area, and the community. It is not unusual for staff to have several meetings or telephone conversations with families before a person is admitted.
During the admission process, family members are invited to share personal information that will ease the person's transition to a new environment such as the person's life story, daily routine, preferences, and physical, psychological, social, and spiritual history. The initial assessment also includes a MMSE, nursing assessment, detailed medical record review, dietary screening, social work assessment, inventory of activities and interests, medication review, and medical history and physical exam. Staff are engaged in ongoing reassessment over the course of a resident's stay such as daily pain assessment, weekly medication review, and falls monitoring. Direct care staff involved in assisting with daily activities report any changes they observe in a resident that may indicate a decline in physical or cognitive health.
Care Planning
Care planning meetings are conducted within 14 days of a new admission. Interdisciplinary team members work with family members and the person with dementia, as much as possible, to identify treatment goals for the care plan. The team members involved in care planning include the charge nurse, doctor, director of nursing, Minimum Data Set coordinator, pharmacy consultant, social worker, and assistant director of nursing. Family members are invited to participate at a time that is convenient for them. Each resident's care plan is updated quarterly and whenever there is a significant change in medical condition or cognitive status.
Medical Management
The interdisciplinary team includes a licensed geriatrician who oversees medical management. The Comfort Matters™ model incorporates a theory of holistic comfort that consists of three states--relief, ease, and transcendence--and that comfort occurs in different contexts--physical, psychospiritual, social, and environmental (Kolcaba, 1994). This comfort focus permeates every aspect of the person's overall care and medical management.
Pain is often underrecognized and undertreated in long-term care residents with dementia because they cannot easily communicate comfort needs to their care providers. Staff observe for signs of pain in residents daily using the Pain Assessment in Advanced Dementia (PAINAD) scale (Warden et al., 2003). The scale assigns scores to five domains of behavior, and staff can observe residents under different conditions such as at rest, during a pleasant activity, and during care routines. If it appears that a resident is in pain, nursing staff will administer pain medication and then reassess using the PAINAD scale to determine if it was effective. The model also emphasizes medication reconciliation; the advanced dementia residents are on an average of four medications.
Weight loss, a common occurrence in people with advanced dementia, is managed by having residents eat their favorite foods, and food is available at all times of the day and night. Since using this weight management approach, residents have generally gained or maintained their weight without the use of dietary supplements.
Information, Education, and Informed and Supported Decision Making
Comfort Matters™ supports the individual in decision making as much as possible and encourages family caregivers to be advocates for the resident. Staff provide education and information relevant to the situation so that the resident and family members can make an informed decision. An example of their approach is demonstrated by a consultation for a 90-year-old resident with a history of breast cancer who was rejecting her routine mammogram. The director facilitated the family decision making process by asking, "If your mother could see herself now, would she want treatment if she was diagnosed with stage IV breast cancer?" The Beatitudes campus participates in the National Healthcare Decisions Day, an annual event to educate the public about the importance of advance care planning by providing information and resources to residents to put their wishes in writing. By making decisions ahead of time, family members are relieved of the burden of trying to make difficult medical decisions by honoring the resident's stated wishes.
Acknowledgement and Emotional Support for the Person with Dementia
Comfort Matters™ staff are encouraged to provide emotional support through positive interactions and to acknowledge a resident's experience in the present moment. During the site visit, one of the housekeeping staff stopped what he was doing to dance with a resident. He said that he enjoys dancing with her every morning and making her smile. Another staff member said that she talks to residents about their children if they have pictures in their room or sings a favorite spiritual hymn with them. She shared that the interactions she has with residents do not take a lot of time and can really boost their spirits.
Assistance for the Person with Dementia with Daily Functioning and Activities
Comfort Matters™ policies and procedures for the assisted living and nursing home residences on the Beatitudes campus address a variety of areas including activities, bathing, bowel and bladder management, dining, and grooming. Comfort Matters™ staff do not adhere to structured routines but rather daily activities are resident-driven based on preferences and prior routines. For example, there are mealtimes but residents can also eat any time they are hungry. Residents are not required to go to bed or wake at a specific time. If there is a particular personal care activity that a resident does not like, staff are empowered to try doing it differently such as warming up the bathroom before bathing to make it more comfortable or offering coffee while the resident gets dressed in the morning. The program has a wide variety of activities based on resident interest including chair Zumba, yoga, and weekly religious services. Residents from other parts of the campus are invited to join birthday celebrations on the advanced dementia care unit, and the staff encourage interaction with residents from all parts of the Beatitudes campus through campus-wide events.
Involvement, Emotional Support, and Assistance for the Family Caregiver(s)
Comfort Matters™ underscores ongoing communication with family members and building strong partnerships in the care of the resident with dementia as integral to the success of the program. Staff educate family members, provide reassurance, and help them with difficult decisions. The program involves caregivers throughout the course of a resident's stay and provides bereavement counseling after the death of a resident. The Comfort Matters™ staff meet with family members before the person moves to the campus to determine the appropriate level of care and support. After admission, families have the option of staying with the person to ease transition into the program, and family are always welcome to join at mealtime. During the resident's stay, family members are invited to participate in the regular care planning meetings and meet with the team any time there is a change in the resident's cognitive or health status. Caregivers are also invited to participate in various social events carried out on the campus.
Comfort Matters™ encourages family involvement in all aspects of the program throughout a resident's stay. Family are welcome to visit the resident at any time of day and to join at mealtime. Staff are encouraged to take the time necessary to meet with family members and to be available by phone to listen to family member concerns and to provide emotional support.
Prevention and Mitigation of Behavioral and Psychological Symptoms of Dementia
Comfort Matters™ staff are trained that behavior is a form of communication for residents who may have difficulty expressing their needs verbally. Staff know to intervene when observing signs of distress such as pacing, hitting the person next to them, rocking back and forth, or tapping repeatedly. Once staff get to know a resident, they may be able to reduce or prevent behavioral symptoms by anticipating and responding to a resident's needs. For example, a resident with advanced dementia reverted to traumatic experiences she had as a child in Iran and anytime someone approached her, she became anxious and self-protective. Direct care staff assisting her with daily activities learned to say "I will keep you safe" in Farsi, and that would calm her down.
Safety for the Person with Dementia
Residents with advanced dementia are on a third-floor unit, and a rope barrier is used to deter access to the elevator. Hallways and public spaces are kept free of unnecessary clutter that may present a fall risk. Staff eliminate crowding in the activity and dining areas by spreading out the activities in different areas or at different times. At night, the corridors and access to the bathroom are well-lit. The facility is free of physical restraints such as rails on the beds or belts on the wheelchairs. For residents who are at risk of a fall, the program uses lowered beds.
Therapeutic Environment, Including Modifications to the Physical and Social Environment of the Person with Dementia
The program creates a comforting and familiar environment by inviting residents to bring their furniture, pictures, and decorations from home, and family members are welcome to help with decorating the room. An overall slower pace, noise reduction, and quiet spaces help to create a therapeutic environment that minimizes resident agitation by balancing between a tolerable level of social engagement and overstimulation. The program promotes community activities that support a home-like atmosphere among residents, family members, and staff as a way to enhance quality of life and comfort.
Care Transitions
Prior to any new admission from the hospital, Comfort Matters™ staff go to the hospital to ensure that the patient is discharged to the appropriate level of care. Sometimes a returning resident may require a higher level of care such as assisted living or nursing home care after a hospitalization, and staff will work with the medical team to ensure a smooth transition. Comfort Matters™ staff also visit people with dementia in their homes if they are interested in coming to the Beatitudes campus to talk about the different living arrangements on campus and determine the best fit for their needs. The Success Matters team of staff members from different parts of the Beatitudes campus meet weekly to discuss residents showing signs of cognitive decline. The team discusses options for helping these residents to remain in their current living situation and assists residents and family members transition to another program on campus.
Referral and Coordination of Care and Services that Match the Needs of the Person with Dementia and Family Caregiver(s) and Collaboration Among Agencies and Providers
Comfort Matters™ does not have a specific protocol for referral and coordination of care and services that match the needs of the person with dementia and family caregivers or a specific protocol for collaboration among agencies and providers.
3.3. Healthy Aging Brain Center
3.3.1. Description of Model
Indiana University and Eskenazi Health System, a safety-net integrated health care system in Indianapolis, Indiana, developed the Healthy Aging Brain Center, a dementia and depression care program that aims to reduce dementia-related burden among individuals with dementia and their caregivers. The program operates within Eskenazi Health System and delivers services through clinic and home-based approaches. The program was initiated in 2008 as a clinic-based program, designed to serve individuals with dementia and their caregivers in the clinic. In 2015, the clinic had approximately 1,500 person enrolled in the program. In 2012, with support from a Health Care Innovation Award from Center for Medicare and Medicaid Innovation, the program expanded to serve persons with dementia or depression in their homes (LaMantia et al., 2015). In 2015, the home portion of the program had approximately 703 individuals actively enrolled in the program.
The Healthy Aging Brain Center includes individuals with dementia who are seen both in the clinic and home portion of the program and individuals who are seen only in the clinic or only at home. An interdisciplinary group of staff run the program including physicians, social workers, nurses, neuropsychiatric technicians, and care coordinator assistants. The care coordinator assistants serve individuals enrolled only in the home portion of the program. For the clinic portion, although the majority of referrals come from primary care doctors within the Eskenazi Health System, the clinic does accept self-referral for patients outside the system. The home portion of the program serves only individuals who have a primary care physician within the Eskenazi Health System. The population enrolled in the home portion of the program is concentrated mostly in Marion County. The program has seven care coordinator assistants on staff who each serve between 14 and 21 individuals a day. The home portion of the program ends if the client transfers to another home-based program, is admitted to an institutional long-term care setting, is no longer connected to Eskenazi Health System, or the individual terminates participation.
The Healthy Aging Brain Center uses a tool called the Healthy Aging Brain Care (HABC) monitor to measure the cognitive, functional, behavioral, and psychological symptoms of the person with dementia and his or her caregiver. The HABC monitor has two versions. The self-report version is used to collect information, including quality of life, directly from the patients. The caregiver report version is used to collect information on the patient from his or her caregiver and also about caregiver burden (Monahan et al., 2012, 2014).
Information for this case study was gathered by reviewing published articles and the Healthy Aging Brain Center website and by conducting an in-person site visit on May 23-24, 2016, in Indianapolis, Indiana. As part of the site visit, RTI staff interviewed the team based in the clinic portion of the program, team based in the home portion of the program, care coordinator assistants, physicians, and executive leadership.
3.3.2. Dementia Care Framework Components
Detection of Possible Dementia
Every individual enrolled in the home portion of the program receives a MMSE during their first home visit. Individuals are reevaluated every 6 months for any changes from the initial home visits. The home portion of the program serves people with dementia, depression and mild cognitive impairment. For an individual with no initial diagnosis of memory problem, a lower score on a follow-up visit triggers additional screening and is referred to the clinic. The protocols for the clinic portion of the program include a standardized intake interview with the caregiver, which is conducted over the phone with a social worker and a nurse. The intake interview includes items related to functional and behavioral symptoms and change in social function. Following the intake interview, the first clinic visit is scheduled with the individual/caregiver dyads for a complete diagnostic evaluation. During the first clinic visit, a diagnosis is determined based on a neuropsychological assessment, neurological exams, the intake interview, and laboratory tests. A second clinic visit is scheduled with the individual and the caregiver to provide the diagnosis. This second clinic visit is called the family conference.
Being able to conduct the neuropsychological testing and neurological imaging on site and on the same day of the first clinic visit is important for the individuals with dementia and their caregivers. The biggest challenge is addressing caregivers' denial and conflicting family dynamics that are not helpful to the person with dementia. Another challenge for the clinic portion of the program is a high no show rate, which is a major source of inefficiency for the program.
Diagnosis
Diagnostic tests and full evaluation are conducted in the clinic. In addition, some form of problem identification has already been made for these patients prior to their entry into the program. For a small proportion of clinic patients who are referred from the home-based program, the diagnosis is made in the clinic. These include home-based individuals who joined the program with a diagnosis of depression and mild cognitive impairment, and are referred to the clinic for dementia. The home-based program is not involved in the diagnosis of dementia.
Assessment and Ongoing Reassessment
Individuals with dementia in the program are assessed periodically in a number of domains. For every individual enrolled in the home portion of the program, a care coordinator assistant meets with the individual, caregiver, or both to conduct an initial assessment. This assessment includes MMSE, measurement of the individual's and caregiver's reported cognitive, functional, behavioral, and psychological of the individual using the HABC monitor, Patient Health Questionnaire-9 (PHQ9) depression screening, and recording information on all medications the patient is taking. Care coordinator assistants are engaged in ongoing reassessment during home visits such as a MMSE every 6 months, recording medications on every visit, assessing ADLs and instrumental activities of daily living (IADLs), and assessing home safety.
In the clinic portion of the program, the first assessment is conducted during the intake interview over the phone with the caregiver. The first part of the interview is conducted by social workers, and the second part is conducted by nursing staff. The comprehensive interview includes questions related to the individual's ADLs; cognitive, behavioral, and psychological symptoms' social, family, and medical history; current medications; and caregiver status. During the first clinic visit, the assessment includes measurement of cognitive, functional, behavioral, and psychological status of the individual using the HABC monitor, PHQ9 depression screening, MMSE, and neuropsychological testing. The clinic staff is engaged in ongoing reassessment during clinic visits. The cognitive, functional, behavioral, and psychological status is assessed using the HABC monitor at every clinic visit. The MMSE and depression screening is done every 6 months. Neuropsychological testing is not repeated after the first clinic visit.
The HABC monitors provide important information on the individual's cognitive, functional, behavioral, and psychological symptoms of the individual. Other program successes include bundling the diagnosis and care plan and working with the caregivers.
Care Planning
For the home portion of the program, care planning meetings are conducted following the home visits. The care coordinator assistants bring back the information they had discussed with the individual or their caregiver in their homes to discuss with care coordinators. The care coordinator can be a registered nurse (RN) or a social worker. The care planning meetings include discussions about referrals to the clinic portion of the program, referrals to the primary care doctor, and connecting the individual with community resources. Once the staff have devised the care plan, they conduct home visits to review the care plan with the individual and caregiver and deliver relevant information--nurses give information on medications, social workers provide details on community resources and insurance-related issues, and in some cases, care coordinator assistants provide other information to patients. Each individual's care plan is updated after every home visit or whenever there is a medical event. For example, if a patient is hospitalized or has an emergency room visit, an effort is made to understand the cause of the event, and a new care plan is developed to prevent future events. Nurses visit individuals in their homes following hospitalization or an emergency room visit, sometimes jointly with care coordination assistants.
For the clinic portion of the program, care planning starts with the family conference. The care plan is personalized based on the intake interview and first clinic visit. The entire team, which includes the doctor, nurse, social worker, medical assistant, and neuropsychological tester, meet to discuss the diagnosis prior to the family conference. Professional staff included in the family conference are the doctor and the nurse or social worker. The program strongly encourages at least one family member to accompany the patient for the family conference. One of the main goals of the family conference is to educate family about the patient's dementia and help caregivers understand more about the disease, including how the disease likely will progress, and to identify treatment goals. The family conference has been helpful for the caregivers to understand that the program is designed to focus on both the individual with dementia and his or her caregiver. A major difficulty is that a substantial number of participants fail to show up for their clinic appointments. Some of the other challenges for care planning include: (1) family dynamics because the program is limited in its role to advise or educate family members; (2) absence of a family member who is competent to take on the role of caregiver; and (3) handling the expectation that the program will "fix everything" and to have quick solutions to the problems.
Medical Management
The medical management for both the clinic and home-based portion of the program usually defaults to the individual's primary care physician, who is usually within the Eskenazi Health System. An exception to this protocol is when an individual comes to the clinic with an issue that needs urgent attention. In this situation, the clinic contacts the primary care physician and makes care recommendations. Because a majority of individuals with dementia in the program use the Eskenazi Health System, their information is already in an electronic medical record. Program nurses conduct medication reconciliation for all individuals enrolled in the program. A majority of individuals have comorbidities, so it is important to make sure that they are taking their medications correctly. To keep the primary care physicians informed of their patients' visits through the clinic, the program's protocol involves transferring the dictation from the clinic visits to the primary care physician. As a part of medical management, the program also educates the caregivers about new diagnoses and the plan of care for when they see other doctors.
The biggest challenge for the program is to manage individuals with dementia who have physicians outside the Eskenazi Health System or those who move into a long-term care facility. Also seen as a challenge is that individuals and caregivers are involved with many physicians, not just their primary care physician. Another challenge for the program is communication with health care providers outside their program. Conflict also can arise with the individual and their prescriber about taking certain medications if the clinic recommends to stop some medications.
Information, Education, and Informed and Supported Decision Making
The Healthy Aging Brain Center supports the individual in decision making as much as possible and encourages family caregivers to be an advocate for the individual. The program has a wide array of educational resources on topics such as understanding dementia behaviors, disease management strategies, behavioral techniques to help manage behavioral symptoms, coping strategies for caregivers to maintain their physical and emotional health, and community resources for dementia care. In the home portion of the program, the care coordinator assistants provide education and information relevant to the particular situation so that the individual and caregivers can make informed decisions. The care coordinators and care coordinator assistants receive a 9-month training with a palliative care team on how to develop advance directives, which was part of a HHS Centers for Medicare & Medicaid Services (CMS) Innovation Grant. Being in the individual's home environment where they are comfortable makes it easier for care coordinator assistants to initiate conversations about end-of-life care.
For the clinic portion of the program, the education material relevant to the needs of the individual and the caregiver is provided as a guidebook during the family conference. The clinic staff continue to provide information and support during follow-up clinic visits and by telephone consultation. The crisis plan and preparing for end-of-life care are discussed in the follow-up clinic visits. A challenge of providing information on advance directives is serving patients and caregivers who are non-English speaking because most of the education material is in English.
Acknowledgement and Emotional Support for the Person with Dementia
For the home portion of the program, it is mostly the care coordinator assistants who are involved in providing emotional support to the patient with dementia through positive interactions and showing that they care and by acknowledging the individual's experience in the present moment. Within the clinic, the social workers do supportive counselling. The Healthy Aging Brain Center encourages the patients to reach out to the resources within the Eskenazi Health System or within the community for emotional support. Success for the home portion of the program lies in having care coordinator assistants who are good listeners, empathetic, and able to validate feelings of the patients. The program has been successful in getting patients connected to resources that help them have a good quality of life.
Assistance for the Person with Dementia with Daily Functioning and Activities
The home portion of the program includes screening for ADLs. The care coordinator assistants help patients connect to community services and home resources that can provide assistance. The program has been successful in developing relationships with organizations such as Indiana Council of Aging, which has helped in getting patients connected to appropriate services. Involvement of social service organizations has helped reduce some of the stress experienced by care coordinator assistants. It is challenging for the program when they have younger patients because a majority of needed services are designed for the population over age 60. The clinic portion of the program is not involved in providing assistance with daily functioning and activities, but the clinic will refer patients to appropriate services and resources.
Involvement, Emotional Support, and Assistance for Family Caregiver(s)
The HABC is dedicated to including caregivers throughout the care process. Caregivers are encouraged to accompany the individuals during the clinic visits and home visits. The program uses multiple modes of communication to stay in constant contact with caregivers, including text, e-mail, and phone. The program encourages caregivers to participate in monthly support groups and to use services through local Alzheimer's Association chapters. The clinic portion of the program encourages caregivers to take weekly retreats, which include 8 hours of respite for the caregiver. To arrange caregiver retreats, the program staff work with local resources, such as adult day care or bringing the aide at home. It is at times challenging for the program to involve caregivers because of family dynamics. The clinic is designed on the premise that the family caregiver is the key provider, but it may require negotiation with the caregivers to find common ground to accomplish the care plan. The biggest challenge has been in addressing caregivers' denial and conflicting family dynamics that are not helpful to the patient.
Prevention and Mitigation of Behavioral and Psychological Symptoms of Dementia
For the home portion of the program the care coordinator assistants measure cognitive, functional, behavioral, and psychological status of the individual using the self-report and caregiver version of the HABC monitor. The HABC monitors are conducted at every home visit. Based on the responses from the HABC monitor, the care coordinator assistants provide necessary resources and procedures. The information from monitors is transferred to the individual's electronic medical record, which helps in monitoring the results over time. The program staff refer to nonpharmacological interventions to treat the behavioral and psychological symptoms of dementia identified using the HABC monitor. One of these nonpharmacological treatments is cognitive behavioral therapy provided by a team of psychiatrics from Eskenazi Health System who see patients once a week in the clinic portion of the program. The program avoids use of antipsychotic medications for as long as possible. If used, then it is only for a short time and when nonpharmacological therapies have not worked. One challenge has been educating family members about why the program does not advocate using medications for individuals with dementia.
Safety for the Person with Dementia
For the home portion of the program, a home safety evaluation is done on the initial assessment. The care coordinator assistants address safety conversations during the home visits and take note of the condition of the house, such as broken steps, no running water, hoarding, and other safety concerns. The care coordinator assistants refer to community resources to help the patients with safety issues. When safety is an issue, the program may suggest transition to another living arrangement such as an assisted living facility. The program has been successful in helping patients get connected to appropriate community resources. A challenge, in some cases, has been getting the individual and caregiver to listen to the care coordinator assistants' suggestions for modifications. The clinic portion of the program is not involved in providing assistance with safety for the individual with dementia.
Therapeutic Environment, Including Modifications to the Physical and Social Environment of the Person with Dementia
In the home portion of the program, the issues related to the physical and social environment are identified using the HABC monitor. The care coordinator assistants refer to community resources to help individuals with modifications. A challenge, in some cases, has been getting the patient and caregiver to listen to the care coordinator assistant's suggestions for modifications. The clinic portion of the program does not have a specific protocol related to the physical and social environment of the person with dementia.
Care Transitions
For the home portion of the program, protocols require that a nurse go to the individual's home within 72 hours of hospitalization and within a week of emergency room discharge to reconcile medications and to coordinate a post-discharge care plan. If an individual with dementia moves to a long-term care facility, the program staff can provide coaching and education to the caregiver and share information about the individual with the nursing staff of the assisted living facilities.
Referral and Coordination of Care and Services that Match the Needs of the Person with Dementia and Family Caregiver(s) and Collaboration Among Agencies and Providers
The program is dedicated to building relationship with agencies and providers serving the patient population. However, the program does not have specific protocols for referrals, coordination of care, or collaboration among agencies and providers. The program provides options to patients for home health agencies, nursing homes, adult day care, and hospice.
3.4. MIND at Home
3.4.1. Description of Model
MIND at Home is two closely related studies funded by the NIA and CMS. The CMS study is similar to the NIA research project, but includes the provision of the Tailored Activity Program (TAP), when appropriate, and is targeted largely on people dually eligible for Medicare and Medicaid. The program, operated by Johns Hopkins University in Baltimore, Maryland, provides intensive care management and care coordination to people with dementia and their caregivers, with most of the interaction taking place with the caregiver. Reducing transitions to hospitals, nursing homes, and assisted living facilities is an important goal of the project and the studies. The full intervention lasts for 18 months. In May 2016, about 400 persons participated in the program.
The intervention is primarily provided by noncredentialed memory care coordinators, but there is substantial RN involvement, and a geropsychiatrist plays a prominent medical role and is available for consultations. The manualized care coordination protocol consist of four key components: identification of needs and individualized care planning based on the Johns Hopkins Dementia Care Needs Assessment to address unmet needs and to match the priorities and preferences of the patient and family; provision of dementia education and skill-building strategies; coordination, referral, and linkage to services; and care monitoring. Care components are individually tailored to current unmet needs and updated based on emergent needs of participants and caregivers.
Following a detailed assessment by a nurse and a care coordinator, a care plan is developed with the caregiver and the person with dementia. A key component of the program is the use of a computerized resource system that is able to identify resources and recommendations for identified problems. Following the establishment of the care plan, care coordinators work with the caregiver and person with dementia to implement the plan, with most contact being by telephone, mail, and e-mail. In-person meetings can occur at any time, but are built into the protocol at 9 and 18 months.
3.4.2. Dementia Care Framework Components
Detection of Possible Dementia
The program does screening of program applicants to ensure that they meet the cognitive impairment required by the program, that they are live in the catchment area for the project, and that they are looking for the types of services that the project offers. In most cases, it is the caregiver who contacts the program, usually by telephone. Screening of the person with dementia is conducted by telephone by student research assistants using a simple cognitive screening instrument. Once the person with dementia passes the screen and other criteria are met, they will be scheduled for an in-person visit for a full assessment. As of May 13, 2016, of the 1,053 people who have been screened, about half meet the criteria and indicated an interest in participating in the program/study. The most common reason for not participating was "declined/not interested," which partly reflected lack of interest in participating in a study.
Diagnosis
A formal diagnosis of dementia is not required to participate in the program. At the initial home visit, the physician or nurse will administer the MMSE and other cognitive assessment tests to assess whether the person has dementia. The clinical team will refer the participant to their primary care physician for a more thorough workup or to the Johns Hopkins University memory clinic if there is an unusual presentation of the disease, or if there is a question about the diagnosis. Reportedly, there is a 4-month wait for an appointment at the Johns Hopkins University memory clinic.
Assessment and Ongoing Reassessment
A comprehensive initial assessment of the person with dementia and their caregiver, usually conducted by a nurse and a memory care coordinator, is a key component of MIND at Home program. The initial assessment is completed at the home of the person with dementia and typically takes 2.0-2.5 hours, including signing various study consent forms. The assessment gathers information on sociodemographics, home safety, cognitive status (using the MMSE), the health of the person with dementia and the caregiver, legal concerns, functional status, meaningful activities in their daily routine, caregiver stress, neuropsychiatric status, planning for the dyad, any support they are currently receiving, etc. A physical exam is conducted by the nurse or other medical clinician. There are three categories of needs: unmet, partially met, and met. A walkthrough the inside and outside of the house is conducted to determine if there are safety issues. Medications are reviewed for both the person with dementia and the caregiver. Challenges in conducting the assessment include "getting in the door and establishing rapport," bed bugs, presence of firearms, having no place to sit, the presence of pets, allergies, and suspicions of the motives of researchers. The assessment is entered into a computerized form on a laptop. Areas that the caregiver or the assessment team believe should be addressed are checked off on the assessment form. Another full assessment is conducted at 9 months and at the conclusion of the intervention at 18 months.
Care Planning
After the initial assessment, the nurse and memory care coordinator will discuss the person with dementia and caregiver, identify areas that they believe, given the views of the dyad, that need to be addressed, and develop recommendations. In developing their recommendations, they rely heavily on a web-based care management database that contains an actions log and a library of available resources for each need. MIND at Home has extracted the relevant resources to the dementia population and included those in the database. Sources include the Maryland Aging and Disability Resource Center, the Alzheimer's Association, and legal aid. The available resources include toolkits, tips sheets, and other reading materials addressing the identified problem areas. Common areas identified for action include legal documents, medications, and general health care management, fall risk and home safety, caregiver support, medical workup for a formal diagnosis, assessment of driving capacity, help with the ADLs, and activities to prevent social isolation, such as adult day care. If the team feels the participants need formal services, they will refer them to a provider.
After the care plan is developed, a detailed letter with the recommendations of the care team is sent to the caregiver. There is a fairly general letter template but the team can customize it so that it is personalized and has more specific recommendations. With permission of the person with dementia or their caregiver, a copy of the letter is sent to the primary care physician; the participant is encouraged to review the letter with his or her doctors. Approximately 2 weeks after the initial visit, the care coordinator will visit again to review and discuss the care plan. At that time, the care plan will be revised to meet the priorities, interests, and abilities of the personal with dementia and caregiver. At this point, the participants decide on tasks to complete and timelines are established for accomplishing those activities.
Following the initial care planning meeting, follow-up frequency is based on the needs of the person with dementia and the caregiver. Minimum contact is once a month via telephone call or e-mail. If the participant cannot be reached, the care coordinator may send a resource and then follow up. For care coordination purposes, in-person visits average about every 4.5 months. This is not a formal or structured visit but rather guided by the need and circumstances of each case. The goal is to teach the participants and empower them to seek out the available resources and help from other family members and the community. At the end of the intervention at 18 months, another comprehensive set of recommendations are provided.
Medical Management
Medical management is an important component of the project, with RNs and a geriatric psychiatrist playing important clinic roles, but the project does not provide medical care. One of the main outcomes being tracked is hospitalization rates and transfer to nursing homes. The clinical team and care coordinators teach caregivers to monitor symptoms and behavior changes and to make adjustments to the home environment to avoid falls. The care coordinators try to make sure the person with dementia is getting preventive and general medical care.
The clinical team and care coordinators focus on a variety of issues including:
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Teaching caregivers to recognize infections and urinary tract infections.
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Checking blood pressure, monitoring any swelling of the feet, and watching for pressure sores.
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Ensuring hydration (reportedly, many people with disabilities live in two-story houses with the bathroom on the second floor, leading some people to reduce their liquid intake so that they do not have to negotiate the stairs to use the bathroom).
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Reviewing medications and ensuring appropriate medication adherence.
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Reducing falls by managing the home environment.
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Ensuring that persons with dementia is seen by their primary care physician after hospital discharge.
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Identifying needs for specialty care.
Establishing a connection with the primary care physician is thought to be essential, but is difficult, in part because of time constraints on the part of the doctor. Care coordinators will contact the study physician from the field if there is an urgent issue, such as if the participant or caregiver appears to be suicidal.
The program is exploring telemedicine to increase its clinical reach. This innovation would involve using an iPad with a secure connection to enable the care coordinator in the field to connect with the program physician. Technically, it would be a consultation to the care coordinator and not a medical consultation to the caregiver or person with dementia, but it would provide "another set of eyes" on the person with dementia or his or her caregiver.
Information, Education, and Informed and Supported Decision Making
The program provides educational materials and coaching to the person with dementia and the caregiver. Much of the education takes place by phone, although care coordinators do make some in-person visits. As noted above, the program maintains a database of educational materials, which includes a wide range of resources organized by topics, which the care coordinators can use. The resources include relevant resources from the Alzheimer's Association and other organizations, books, and websites. The care coordinators work with the caregivers and do not just "dump" the material and leave it to the caregivers to learn what to do. The purpose of the information is to help the person with dementia and caregivers to make informed decisions regarding needed care.
Assistance for the Person with Dementia with Daily Functioning and Activities
The assessment identifies people who need help with daily functioning, but the program does not directly provide help with the ADLs, such as eating, bathing, and dressing, or the IADLs, such as help with housekeeping or meal preparation. Memory care coordinators will help connect participants with programs that provide these services. Although Maryland does have a Medicaid home and community-based services waiver that provides these services, the waiting list is reported to be more than a year long and is limited to people who need a nursing home level of care and who meet the financial requirements.
Acknowledgement and Emotional Support for the Person with Dementia
Memory care coordinators involve the person with dementia when possible, but the interactions are primarily by phone with the caregivers.
Involvement, Emotional Support, and Assistance for Family Caregiver(s)
The program works with caregivers to provide them with emotional support. Care coordinators often find that just giving caregivers the opportunity to talk with another person about their problems is helpful. Contact is largely by telephone or e-mail and is part of the process of building trust and relationships with the participants. Care coordinators talk by phone with caregivers at least once a month but the level of contact depends on the needs of the caregiver. If participants are working on important recommendations or addressing a complicated issue, care coordinators and caregivers will talk more often, and it sometimes helps to have another in-person visit.
Prevention and Mitigation of Behavioral and Psychological Symptoms of Dementia
The team addresses behavioral symptoms by conducting an assessment of the problem behavior, how often it occurs, and determining what triggers the behavior. They begin by first trying to rule out any medical problems that may be causing behavior change. Most behavior can be managed by caregivers who are provided appropriate training. Care coordinators offer coaching and modeling for the problematic behaviors. Care coordinators provide skills training and use available protocols and resources depending on what the problem is. The strategy is to listen to the caregivers as most have no one to talk to and to send written materials, which the caregivers can read when they have time and then follow up with them during the next contact. In addition, for the CMS-funded participants, the TAP, a home-based occupational therapy intervention shown to reduce behavioral symptoms and caregiver burden, is offered (Gitlin et al., 2009).
Safety for the Person with Dementia
The home environment is a major focus of the program because falls are a major cause of hospitalization and transitions to assisted living and nursing homes. During the home assessment, the RNs and care coordinators note if there are safety issues, such as throw rugs or tables on wheels and inadequate lighting. If these hazards exist, the care coordinators will discuss eliminating them with the caregivers.
The program also addresses a variety of other safety issues, including wandering, driving, and kitchen safety. They often recommend medical alert systems and medical identification bracelets for both the caregiver and the person with dementia. In some cases, the presence of guns in the home is a safety issue.
Therapeutic Environment, Including Modifications to the Physical and Social Environment of the Person with Dementia
MIND at Home works with caregivers to make the home setting pleasant to the person with dementia, but as a home-based program, it is not a major focus.
Care Transitions
A major goal of MIND at Home is to reduce transitions to hospitals, nursing homes, and assisted living facilities. In their view, the main controllable factors related to hospitalizations are problems with home safety, including falls, inadequate medication adherence and poor prescribing on the part of physicians, and missing medical appointments (which occurs for a variety of reasons). The program attempts to address all of these by working with the caregivers.
When hospitalization does occur, the program strongly encourages caregivers to notify the program when the person will be coming home. Care coordinators stress to the caregivers the importance of receiving and understanding the discharge orders. Program staff try to make an in-person visit soon after the person with dementia has been discharged from the hospital.
When a transition is needed to a long-term care facility, the entire team helps with the placement process. Once the participant transitions to a long-term care facility, he or she can no longer participate in the program.
Referral and Coordination of Care and Services that Match the Needs of the Person with Dementia and Family Caregiver(s) and Collaboration Among Agencies and Providers
Since MIND at Home does not provide any direct services, it does not explicitly collaborate with other agencies and providers in supplying the care that participants with dementia and their caregivers need. The exceptions are the Jewish Family Services Agency in which the care coordinators are embedded and Johns Hopkins University Home Care where the nurses are embedded; supervisors from those agencies come to the MIND at Home clinical meetings.
MIND at Home refers caregivers to organizations that may be able to provide them with the services they need. Because the program is time-limited (18 months), they attempt to teach caregivers how to locate the services they need on their own. MIND at Home refers to the VA, the Alzheimer's Association, Action in Maturity, Senior Legal Services, Medicaid, Area Agencies on Aging, and several adult day centers. The program developed a Health Provider Directory, which includes all the doctors that participants are seeing or have seen. Similarly, it has built a directory that includes a large number of services, providers, and agencies in the Baltimore area.
3.5. RCI REACH
3.5.1. Description of Model
Rosalynn Carter Institute for Caregiving's (RCI's) Resources for Enhancing Alzheimer's Caregiver Health (REACH) focuses on the overall well-being of family caregivers of people with dementia. RCI is located in Georgia, but the Institute supports REACH programs throughout the United States. REACH began in 1995 as behavioral research based on a number of multicomponent interventions that were designed to enhance family caregiving for Alzheimer's disease and related disorders. The interventions were based on various theories consistent with basic health-stress models, which are designed to recognize or change the stressor or adapt the caregivers' response to the stressor. Results of this first study emphasized the need for further research. REACH II was studied through a randomized control trial and implemented with caregivers of people with dementia. The multicomponent intervention assesses and addresses issues identified by caregivers. Findings of the randomized control trial indicated that caregivers demonstrated improvement in caregiver burden, depression, and management of difficult behaviors, social support and self-care, which created a better environment for care for the care recipient (Easom et al., 2013). The RCI REACH program is based on REACH II.
Caregiver coaches serve as interventionists for the RCI REACH program and meet with caregivers in individualized sessions to provide them with information and techniques to manage their caregiving activities. Caregiver coaches ideally have some formal education in addition to experience in providing social services or hands-on personal experience with dementia. An essential part of the RCI REACH intervention is the Dealing with Dementia: A Caregiver's Guide provided to caregivers. The Guide is in the format of a more than 300-page book directed at caregivers and how to work through the various stages of dementia. The Dealing with Dementia guide includes resources related to various caregiving topics and is used during sessions and as a reference for caregivers during and after the intervention.
RCI REACH lasts 6 months and consists of 12 individual coaching sessions with the option of three additional sessions, if needed. Of the 12 sessions, up to nine are delivered face to face and up to three are delivered by telephone. At the initial meeting with caregivers, the caregiver coaches collect demographic data and conduct a risk appraisal assessment related to caregiver depression, burden, health, social support, self-efficacy and desire to institutionalize, and any behavioral issues of the person with dementia (Easom et al., 2013). The results of the risk assessment guide the remainder of the intervention sessions with each session focused on assisting the caregiver with an issue identified in the risk assessment. For example, if the risk assessment found that a caregiver was feeling a great deal of stress, the caregiver coach would teach the caregiver stress management and coping skills.
RCI has been working with REACH since 2008 by translating the intervention initially from a clinical trial to replicating and implementing the REACH protocol in various communities. RCI's Training Center for Excellence has provided training on how to administer RCI REACH to more than 20 agencies across the United States. Technical assistance is also offered to agencies implementing RCI REACH through the Training Center for Excellence.
Information for this case study was gathered by reviewing published articles and the RCI website and by conducting phone interviews with staff involved in RCI REACH. In June 2016, RTI staff interviewed key RCI staff who administer the RCI REACH program and staff who work in the RCI REACH program through the Coastal Georgia Regional Commission Area Agency on Aging.
3.5.2. Dementia Care Framework Components
Detection of Possible Dementia
RCI REACH uses the Functional Assessment Staging of Alzheimer's Disease (FAST©) Scale to determine a person's stage of dementia. This is the same screening tool that is used to determine if Medicare beneficiaries with dementia are eligible for hospice care. It has been beneficial to RCI REACH to use this tool so they can coach caregivers to consider hospice if the person with dementia is eligible and the service is needed. At times, it has been challenging to use the FAST© tool if caregivers do not want to meet in their homes and choose to meet at a public location such as a coffee shop or library. In these instances, the caregiver coaches must solely rely on responses provided by the caregiver to the items included in the FAST© tool.
Diagnosis
Although RCI REACH does not directly get involved in the diagnosis of dementia, caregiver coaches encourage caregivers to obtain a formal diagnosis from their primary care physician or neurologist for their care recipient if they do not have one.
Assessment and Ongoing Reassessment
A thorough assessment of persons with dementia is not conducted through RCI REACH. However, the caregiver coach completes an assessment of caregiver risks through a Risk Priority Inventory, which assesses caregiver depression, burden, health, social support, self-efficacy, desire to institutionalize, and behavioral problems (Easom et al., 2013). It also includes a walkthrough of the home environment to assess safety in the home.
Care Planning
Because RCI REACH primarily focuses on the family caregiver, there is no formal care planning process for the person with dementia's care goals and needs. Rather, RCI REACH is designed around five main issues, which are addressed by the coach: safety, caregiver health, problem-solving, caregiver well-being, and social support. As issues arise with any of these components, individualized solutions are developed to assist the caregiver. The coach and caregiver work together to develop strategies to solve the issues, but the caregiver is encouraged to take specific actions on his or her own. This method helps build caregiver confidence.
To address everyday care needs, the caregiver coach will work to identify needed community resources. The coach also will encourage caregivers to develop a daily routine and will assist in finding appropriate activities based on the person with dementia's abilities. The schedule is informal, however, allowing the caregiver to determine when each activity occurs.
Medical Management
RCI REACH does not address medical management issues. However, if medical management is identified as a challenge for caregivers during the Risk Priority Inventory or otherwise during the course of the intervention, the caregiver coach will work with the caregiver to get necessary resources and support. There is also a section on medical management in the Dealing with Dementia guide that caregivers can refer to as needed.
Information, Education, and Informed and Supported Decision Making
Caregiver coaches provide information and education to caregivers on an ongoing basis throughout the intervention through the Dealing with Dementia guide, videos, webinars, and handouts. All caregivers receive the Dealing with Dementia guide, and during the second visit, all coaches provide a standard explanation on how to use the guide. The guide includes information on many topics related to caregiving for a person with dementia, such as dementia education, care planning, and end-of-life decisions. The caregiver coach provides information on the disease process that is necessary for caregivers to make informed decisions. This includes explaining that dementia is a terminal disease because many caregivers do not fully understand that aspect of the disease process. Caregiver coaches consistently work to help caregivers understand how dementia affects a person's brain and explain that behaviors they observe are the result of the disease. Materials provided to caregivers are tailored to meet their individual needs.
Acknowledgement and Emotional Support for the Person with Dementia
RCI REACH does not directly provide acknowledgement and emotional support for the person with dementia. However, the program indirectly addresses these issues by providing assistance to caregivers, such as helping them reduce stress and manage difficult behaviors and encouraging them to find enjoyable activities for both themselves and the person with dementia. The caregiver coach can also refer the caregiver to the local Area Agency on Aging or other organization to provide support for the care recipient.
Assistance for the Person with Dementia with Daily Functioning and Activities
If the person with dementia's daily functioning and activities is one of the target areas identified by caregivers in the risk appraisal, the caregiver coach will work with the caregiver to determine strategies to address these issues. Strategies may come from the Dealing with Dementia guide, which includes a chapter on finding activities suitable for the care recipient. Caregiver coaches can refer caregivers to the local Aging and Disability Resource Center or other organizations for assistance. Some caregivers find it difficult to follow through with activities agreed upon with the caregiver coach. In those cases the caregiver coach will work with the caregiver to modify the activities or find coping strategies to assist the caregiver.
Involvement, Emotional Support, and Assistance for Family Caregiver(s)
Inclusion of caregivers is the foundation of RCI REACH, and the provision of emotional support for the caregiver is emphasized throughout the program. The process of the caregiver working with the coach to identify areas of concern and developing solutions empowers caregivers. As noted above, in addition to sessions being focused on caregivers, Dealing with Dementia: A Caregiver's Guide is provided to all RCI REACH caregiver participants. Because caregivers can be overwhelmed by their role or unable to focus on the coaching process, it can be challenging to complete the full intervention protocol and, at times, caregiver coaches have difficulties building rapport with the caregiver participants. Despite these challenges, RCI REACH has been shown to reduce caregiver depression and burden, and improve caregiver self-efficacy and self-reported health (Easom et al., 2013).
In addition, the caregiver coaches focus on encouraging and praising the actions of caregivers and providing them the support necessary to maintain emotional stability. Although it can be a challenge, the caregiver coach works with caregivers on strategies for dealing with their personal feelings. The caregiver coach also encourages caregivers to attend support groups, teaches problem-solving skills, provides necessary resources, and ensures that caregivers take care of themselves.
Prevention and Mitigation of Behavioral and Psychological Symptoms of Dementia
Caregivers are trained on a nine-step problem-solving process to assist them in addressing behavioral and psychological symptoms of dementia. If the caregiver coach believes medications may be contributing to behavioral or psychological symptoms, he or she will encourage the caregiver to consult with the care recipient's physician about the issues.
Safety for the Person with Dementia
The initial Risk Priority Inventory includes a home safety assessment. The assessment examines issues such as wandering, presence of firearms in the home, and suicide. If safety risks are identified, the caregiver coach provides caregivers with strategies to manage the safety risks. In some cases, caregiver coaches need to convince caregivers to be proactive to avoid a major crisis.
Therapeutic Environment, Including Modifications to the Physical and Social Environment of the Person with Dementia
The caregiver coach will work with the caregiver to address environmental issues if they arise. Strategies such as using labels around the home, handrails and grab bars, and locks on the doors and windows are suggested if needed. Caregiver coaches share ideas and help each other during bimonthly staff meetings.
Care Transitions
RCI REACH does not explicitly address care transitions, but information on care transitions is included in the Dealing with Dementia guide for caregivers to refer to.
Referral and Coordination of Care and Services that Match the Needs of the Person with Dementia and Family Caregiver(s) and Collaboration Among Agencies and Providers
RCI REACH does not have a formal referral and coordination of care protocol. However, caregiver coaches, through their experience and knowledge of the local aging network, can provide caregivers with information for needed resources and services. For example, one RCI REACH program is managed through an Area Agency on Aging. All caregivers in the program are screened by the Area Agency on Aging staff who place them on waitlists for services or make referrals to other resources as needed. RCI REACH does not explicitly collaborate with other agencies and providers.
3.6. Case Studies References
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Alonzo, T., Mitchell, K., & Knupp, C. (2015). Comfort care for people with dementia: The Beatitudes campus model. In M.L. Malone et al. (eds.), Geriatrics Models of Care: Bringing "Best Practice" to an Aging America (pp. 299-302). Switzerland: Springer International Publishing.
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Bass, D.M., Clark, P.A., Looman, W.J., McCarthy, C.A., & Eckert, S. (2003). The Cleveland Alzheimer's managed care demonstration: Outcomes after 12 months of implementation. Gerontologist, 43(1), 73-85.
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Bass, D., Easom, L., Primetica, B., & Holloway, C. (2015). Reflections on implementing the evidence-based BRI Care Consultation with RCI in Georgia. Generations, 39(4), 49-56.
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Bass, D.M., Judge, K.S., Lynn Snow, A., Wilson, N.L., Morgan, R., Looman, W.J., McCarthy, C.A., Maslow, K., Moye, J.A., Randazzo, R., Garcia-Maldonado, M., Elbein, R., Odenheimer, G., & Kunik, M.E. (2013). Caregiver outcomes of partners in dementia care: Effect of a care coordination program for veterans with dementia and their family members and friends. Journal of the American Geriatrics Society, 61(8), 1377-1386.
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Bass, D.M., Judge, K.S., Maslow, K., Wilson, N.L., Morgan, R.O., McCarthy, C. A., Looman, W.J., Snow, A.L., & Kunik, M.E. (2015). Impact of the care coordination program "Partners in Dementia Care" on veterans' hospital admissions and emergency department visits. Alzheimer's and Dementia: Translational Research and Clinical Interventions, 1(1), 13-22.
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Bass, D.M., Judge, K.S., Snow, A.L., Wilson, N.L., Morgan, R.O., Maslow, K., & Elbein, R. (2014). A controlled trial of Partners in Dementia Care: Veteran outcomes after six and twelve months. Alzheimer's Research and Therapy, 6(1), 9.
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Clark, P.A., Bass, D.M., Looman, W.J., McCarthy, C.A., & Eckert, S. (2004). Outcomes for patients with dementia from the Cleveland Alzheimer's Managed Care Demonstration. Aging and Mental Health, 8(1), 40-51.
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Easom, L.R., Alston, G., & Coleman, R. (2013) A rural community translation of a dementia caregiving intervention. Online Journal of Rural Nursing and Health Care, 13(1), 66-91.
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Gitlin, L.N., Winter, L., Earland, T.V., Herge, E.A., Chernett, N.L., Piersol, C.V., & Burke, J P. (2009). The Tailored Activity Program to reduce behavioral symptoms in individuals with dementia: Feasibility, acceptability, and replication potential. Gerontologist, 49(3), 428-39. doi: 10.1093/geront/gnp087.
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Kolcaba, K. Y. (1994). A theory of holistic comfort for nursing. Journal of Advanced Nursing, 19(6), 1178-1184.
-
LaMantia, M.A., Alder, C.A., Callahan, C.M., Gao, S., French, D.D., Austrom, M.G., Boustany, K., Livin, L., Bynagari, B., & Boustani, M.A. (2015). The aging brain care medical home: Preliminary data. Journal of the American Geriatrics Society, 63(6), 1209-1213.
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Monahan, P.O., Alder, C.A., Khan, B.A., Stump, T., & Boustani, M.A. (2014). The Healthy Aging Brain Care (HABC) Monitor: Validation of the Patient Self-Report Version of the clinical tool designed to measure and monitor cognitive, functional, and psychological health. Clinical Interventions in Aging, 9, 2123-2132.
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Monahan, P.O., Boustani, M.A., Alder, C., Galvin, J.E., Perkins, A.J., Healey, P., Chehresa, A., Shepard, P., Bubp, C., Frame, A., & Callahan, C. (2012). Practical clinical tool to monitor dementia symptoms: the HABC-Monitor. Clinical Interventions in Aging, 7, 143-157.
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Warden, V., Hurley, A.C., & Volicer, L. (2003). Development and psychometric evaluation of the Pain Assessment in Advanced Dementia (PAINAD) scale. Journal of the American Medical Directors Association, 4(1), 9-15.
4. CONLCUSION
A growing number of programs to help persons with dementia and their family caregivers are being developed, tested, and implemented in the United States. To learn more about whether and how a sample of these programs are meeting practice standards, the Examining Models of Dementia Care project team identified 14 components of dementia care and conducted site visits to assess implementation of the components by selected programs.
The dementia care components were identified through a detailed analysis of 37 existing clinical guidelines and practice recommendation documents. Some of these guidelines and practice recommendation documents were developed by and focus on dementia care practices of specific professional groups (e.g., neurologists, psychologists, occupational therapists). Other guidelines and practice recommendation documents focus on dementia care in particular settings (e.g., home care, residential care, primary care). Still other guidelines and practice recommendation documents focus on dementia care for persons in various stages of the condition, most frequently late-stage dementia.
The 14 identified components differ from most of the clinical guidelines and practice recommendation documents in that they encompass aspects of care for people in all stages of dementia and their families, in multiple care settings, from home to nursing home and medical care settings, and provided by a wide array of medical, social, and allied health care professionals, paraprofessionals, and direct care workers. The project postulated that most of the activities required to address the components could be performed by various types of trained professional, paraprofessional, and direct care workers. An exception to this assumption is medical management activities that can only be performed by a physician or other medical care provider who is authorized to perform them under state law and regulations for particular public programs and settings (e.g., prescribing medications.
Five dementia care programs were selected for site visits from more than 50 possible programs. With only five programs, it is not possible to represent the full array of existing programs to help persons with dementia and their family caregivers. Nevertheless, the five programs were chosen to represent various program settings and ways of implementing the 14 identified dementia care components.
One of the five programs was based in a medical clinic, one program was based in a residential care setting, and three programs were based in community agencies. The five programs were:
- BRI Care Consultation™ in Cleveland, Ohio;
- Comfort Matters™ in Phoenix, Arizona;
- Healthy Aging Brain Center in Indianapolis, Indiana;
- MIND at Home in Baltimore, Maryland; and
- RCI REACH, in Americus, Georgia.
In-person site visits were conducted for four of the programs and telephone interviews were conducted for one program because of the travel distances involved. The purpose of the site visits was to examine how the programs were addressing each of the care components. Structured discussion guides were prepared for each site visit. As a result of the site visit experience, project team members also learned about perspectives of program administrators and other staff at the program sites about real-world implementation of their programs.
Despite the small sample of dementia care programs examined, the site visits resulted in useful findings about whether and how the programs were addressing the 14 components. This included noting similarities and differences in how they were interacting with persons with dementia and family caregivers, and perceptions and observations of program administrators and other staff, some of which cannot be found in the published literature.
Findings from the site visits include the following:
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None of the five programs had procedures in place to detect possible dementia in general populations.
The five programs were all working with persons whose possible dementia had been detected by someone before they and their family caregivers entered the program. None of the programs were attempting to identify people with possible dementia in general populations, such as all patients of a particular physician or physician practice or all enrollees in a particular health plan. Individuals with dementia and family caregivers were usually referred to the programs by health care or social service professionals or other service providers who had detected signs and symptoms of possible dementia, although some were self-referred or referred by a family member who was aware of their possible dementia.
Some program administrators and staff responded to questions about the detection of possible dementia by noting brief mental status tests they use to decide whether a person with possible dementia who has been referred to the program meets its entry requirements or to determine stage of dementia. These tests result in valuable information for the program. The programs do not, however, use the tests or any other methods of detection in general populations to identify persons with possible dementia who could benefit from the programs.
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None of the five programs directly addressed all 14 components, but most of the programs addressed most of the components. Program administrators indicated that some of the components are out of the scope of their program.
As expected, none of the five programs addressed all the components. Nevertheless, most of the programs addressed most of the components. Some components, including assessment, care planning, and safety for the person with dementia, were addressed by all five programs, although the programs differed in the ways they addressed these and each of the other components.
During the site visits, the program administrators and staff acknowledged the importance of all the components. When asked whether they address each of the components in their program, however, they generally responded that some components were outside the scope of the program or were not a major focus. When asked explicitly about barriers they face in addressing the components, they talked most often about challenges they encounter in implementing the components already included in their programs.
These responses suggest that inclusion or exclusion of particular components is probably intentional, reflecting not only limitations due to staffing and resources but also commitment to a specific model or set of components they believe will reduce the problems in dementia care that concern them most. Some of the problems the program administrators and staff talked about trying to solve with their programs include the pervasive lack of assistance for the specific needs of people with dementia, the lack of individualized information, education, and skills training that can increase family caregivers' self-confidence and effectiveness in their caregiving role, and the lack of high-quality, comfort-focused care for persons with advanced dementia.
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The five programs used at least three ways to address the components: direct provision of the needed assistance; referral to another agency or individual that could provide the needed assistance; and information, education, skills training, and encouragement to help family caregivers provide the needed assistance.
Although programs that furnish various kinds of assistance are often described as either providing or referring for the assistance, dementia care programs frequently furnish assistance in a third way: information, education, skills training, and encouragement for the family caregiver who may then be more able to provide the needed assistance. Findings from the site visits conducted for this project indicate that this third way of addressing the components was used at least as often as either of the other two ways (direct provision and referral). One example is the way the four programs working with community-living persons with dementia addressed prevention and mitigation of behavioral and psychological symptoms of dementia. All four programs used information about particular symptoms, education about recommended approaches, skills training to practice the approaches, and encouragement for family caregivers to help the caregivers prevent or reduce the symptoms. This third way of addressing the components, referred to as "coaching" in at least two of the programs, was also being used for many of the other components.
The program administrators and staff interviewed in the site visits talked less frequently about referral to other agencies than about the other two ways of addressing the components. Moreover, when they did talk about referral, they often emphasized that it is only an effective option if accessible sources of the needed assistance are in the person's community. They pointed out that waiting lists are often long for assistance paid by public and philanthropic sources and that many persons with dementia and their families cannot afford to pay privately for the kinds of assistance they need.
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All five programs conducted assessment, reassessment, and care planning activities that facilitated the provision of individualized, person-centered care.
Although person-centeredness is a desired attribute of high-quality dementia care, only one of the 37 clinical guideline and practice recommendation documents reviewed for this project focuses explicitly on person-centeredness. During the project site visits, however, program administrators and staff stressed the importance of person-centeredness. Their comments indicate that person-centeredness begins in the programs' assessment, ongoing reassessment, and care planning activities. Through these activities, the programs identify the unique characteristics, unmet needs, and care preferences of the person with dementia and the family caregiver and develop individualized care plans to address the identified needs.
The programs then reassess formally and informally, on an ongoing basis, to determine whether the original needs have been met and other needs have developed. Implementation of other components can be considered person-centered to the extent that it reflects information about the unique characteristics, unmet needs, and preferences of the person with dementia and the family caregiver that are obtained through the programs' assessment, reassessment, and care planning activities. Thus, for example, person-centeredness would mean that the information, education, skills training, and encouragement provided for the family caregiver to help the caregiver prevent or reduce behavioral and psychological symptoms of dementia are specifically targeted to the symptoms identified by the caregiver during the assessment and reassessment processes.
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There are similarities and differences in exactly how the programs interacted with persons with dementia and family caregivers.
All five programs interacted directly with family caregivers. One program only interacted directly with the family caregiver and did not interact with the person with dementia. Three programs interacted directly with the family caregiver and the person with dementia to a lesser degree, and one program interacted directly with the person with dementia and the family caregiver to a lesser degree.
Four programs included in-person interactions with the family caregiver, and three programs included in-person interactions with the person with dementia. All five programs included telephone interactions with the family caregiver, and one program routinely included telephone interactions with persons with dementia who are able to respond. All five programs also used e-mail and regular mail to communicate with family caregivers, and three programs included home visits.
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Programs with physicians or other PCPs on staff were able to provide diagnostic evaluations leading to a formal diagnosis of dementia. Other programs were able to refer for diagnostic evaluations, but a formal diagnosis was not a prerequisite for participation in any of the programs.
Program administrators and staff described how persons with possible dementia who did not have a formal diagnosis could receive or be referred for diagnostic evaluation. Three programs had physicians or other PCPs on staff who could provide diagnostic evaluation. The other two programs could refer persons with dementia who did not have a formal diagnosis to their own PCP for diagnostic evaluation.
Despite these responses about how the programs could provide or refer persons with possible dementia for diagnostic evaluation, the programs do not always require a formal diagnosis of dementia for the persons served in their programs. Rather, at least in some cases, they counsel the person with dementia and family caregiver to obtain a formal diagnosis and offer to provide a diagnostic evaluation or refer the person and family caregiver to a physician or other PCP who can provide such evaluation.
-
All five programs provided assessment and ongoing reassessment, but the assessment instruments and procedures they used vary.
Some of the programs used highly structured assessment instruments, and others used less structured instruments. Either way, the program assessments and reassessments were intended to obtain information about a wide array of personal characteristics, needs, concerns, problems, care preferences, and the available social supports and other resources of the person with dementia and the family caregiver. Some of the programs also included mental status tests, nursing, dietary and social work assessments, medical records and medication reviews, physical exams, and home safety inspections.
Some of the programs conducted assessments and reassessments in person, some conducted assessments and reassessments on the phone, and some used both methods. Most of the programs conducted assessments and reassessments directly with the person with dementia when the person was able to respond. In contrast, one program always conducted assessments and reassessments with the family caregivers, who were asked questions about themselves and the persons with dementia.
The assessments and reassessments used by the programs are generally intended to identify problems, strengths, and topics of high concern to the person with dementia or the family caregiver. At least two of the programs incorporate trigger questions about various topics that can be followed by additional questions if a trigger question elicits a response from the person with dementia or family caregiver that suggests concerns or problems.
Assessment was not a one-time activity for any of the programs. Some programs took more than one visit or call to complete the initial assessment. As previously noted, all programs reassessed formally and informally, on an ongoing basis, to determine whether the original needs, concerns, and problems had been resolved and whether other needs had developed.
-
Some of the programs provided medical management, and others did not.
Comfort Matters™, MIND at Home, and the Healthy Aging Brain Center attended to some medical issues, in part because they had physicians and nurses on staff. Program administrators and staff for the other two programs referred persons with dementia and their family caregivers to their primary care physician or another medical care provider if they suspected a medical problem.
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All five programs had assembled information on many relevant topics to educate persons with dementia and family caregivers and support informed decision making.
All of the programs had information on many topics in print, online, on video, and in other formats. This information was used by the program staff to help persons with dementia and family caregivers understand various aspects of the person's condition, available medications, functioning, and behaviors. The programs also had information in all these formats to help family caregivers understand their own physical, functional, and other reactions to caregiving and to reduce risks to their own health. Much of this information is generally available to all people with dementia, family caregivers, and the public. The distinctive factor for all five programs is that they used their assembled information to select the information about topics and formats that are most relevant and appropriate for particular persons with dementia and family caregivers. Although some of the information was specific to the geographic area in which the program was located, there appeared to be a substantial duplication of effort across programs.
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The four programs that were working with community-living people with dementia and their family caregivers interacted less often and less directly with persons with dementia than with family caregivers.
The two components, acknowledgement and emotional support for the person with dementia and assistance with daily functioning and activities for the person with dementia, call attention to several kinds of program activities that imply direct interaction with persons with dementia. Assistance with daily functioning, including personal care and ADLs, clearly involves direct interaction with the person with dementia, but the four programs that were working with community-living people with dementia and their family caregivers did not provide this kind of assistance. Instead, they provided information, education, skills training, and encouragement to help the family caregiver provide the assistance or referred the family caregiver to other agencies and individuals that may provide the assistance. Acknowledgement, emotional support, and assistance with activities could, in theory, be provided in direct interactions with the person with dementia without going through the family caregiver.
By design, one program, RCI REACH, had no direct interaction with persons with dementia. Program directors and staff of the three other programs that work with community-living people with dementia and their families described different amounts of direct interaction to provide acknowledgement, emotional support, and assistance with activities for persons with dementia. They also provided little detail about this kind of direct interaction. The program administrators and staff for two of the three programs said they work directly with persons with dementia "when possible," thus indicating one important barrier to direct interaction to provide acknowledgement, emotional support, and assistance with activities for persons with dementia.
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At least two of the five programs have been disseminated to other sites across the country.
Program administrators and staff were not asked directly about whether their programs have been disseminated to other sites, but comments of program administrators and staff for two programs, BRI Care Consultation™ and RCI REACH, said that their programs have been disseminated to 20 or more sites across the country. These program administrators and staff also said they were providing staff training at the other sites. The program developer for BRI Care Consultation™ said his agency is licensing the other sites that are replicating that program and providing ongoing consultation, refresher training, and fidelity monitoring for those sites. The site visit for BRI Care Consultation™ included interviews with staff at four sites that are replicating the BRI Care Consultation™ program.
4.1. Possible Next Steps
Possible next steps to increase understanding about whether and how existing dementia care programs are meeting best practice standards could include using the 14 components developed for this project to assess additional programs. Information from additional programs would add to the findings from this project and allow comparisons among more programs about how particular components can be and are being implemented.
Other possible next steps could address two issues described in the preceding bullets: (1) that none of the five dementia care programs selected for this project had procedures in place to detect possible dementia in general populations; and (2) that the four programs working with community-living persons with dementia and their family caregivers were interacting less often and less directly with persons with dementia than with family caregivers, including identifying the need for direct interactions to provide acknowledgement, emotional support, and assistance with activities for the person with dementia.
Lack of procedures to detect possible dementia in general populations is an important issue because people with possible dementia whose condition is not detected are unlikely to be enrolled in dementia care programs that are intended to help them, including the five programs included in this project. Identification of barriers to detection of possible dementia and development of new programs or additions to existing programs to address this component of dementia care would benefit these people and their family caregivers. Identification of barriers to direct interactions with persons with dementia to provide acknowledgement, emotional support, and assistance with activities and development of new programs or additions to existing programs to increase such interactions would likewise benefit people with dementia and, in turn, their family caregivers.
APPENDIX A-1. GUIDELINE STANDARDS, BY CATEGORY
Category | Guidelines |
---|---|
1. Detection of possible dementia | Dementia Care Practice Recommendations for Professionals Working in a Home Setting (Alzheimer's Association, 2009)
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Geriatric Emergency Department Guidelines: Delirium and Dementia in the Geriatric Emergency Department (American College of Emergency Physicians, 2013)
|
|
Dementia in the Long-Term Care Setting (American Medical Directors Association, 2012)
|
|
Guidelines for the Evaluation of Dementia and Age-Related Cognitive Change (American Psychological Association, 2012)
|
|
Cognitive Impairment: Recognition, Diagnosis and Management in Primary Care (British Columbia Ministry of Health, 2014)
|
|
Clinical Practice Guideline for Dementia. Part I: Diagnosis and Evaluation (Clinical Research Center for Dementia of South Korea, 2011)
|
|
Alzheimer's Association Recommendations for Operationalizing the Detection of Cognitive Impairment during the Medicare Annual Wellness Visit in a Primary Care Setting (Cordell et al., 2013)
|
|
Recognition and Management of Dementia (Fletcher, 2012)
|
|
Report and Recommendations (Gerontological Society of America Workgroup on Cognitive Impairment Detection and Earlier Diagnosis, 2015)
|
|
Dementia: A NICE-SCIE Guideline on Supporting People with Dementia and Their Carers in Health and Social Care (National Institute for Health and Clinical Excellence, 2007)
|
|
Dementia. Diagnosis and Treatment (Regional Health Council, 2011)
|
|
Caregiving Strategies for Older Adults with Delirium, Dementia and Depression 2010 Supplement (Registered Nurses' Association of Ontario, 2010)
|
|
Third Canadian Consensus Conference on Diagnosis and Treatment of Dementia (2007)
|
Category | Guidelines |
---|---|
2. Diagnosis | Dementia in the Long-Term Care Setting (American Medical Directors Association, 2012)
|
Guidelines for the Evaluation of Dementia and Age-Related Cognitive Change (American Psychological Association, 2012)
|
|
Cognitive Impairment: Recognition, Diagnosis and Management in Primary Care (British Columbia Ministry of Health, 2014)
|
|
Redesigning Systems of Care for Older Adults with Alzheimer's Disease (Callahan et al., 2014)
|
|
Clinical Practice Guideline for Dementia. Part I: Diagnosis and Evaluation (Clinical Research Center for Dementia of South Korea, 2011)
|
|
Alzheimer's Association Recommendations for Operationalizing the Detection of Cognitive Impairment during the Medicare Annual Wellness Visit in a Primary Care Setting (Cordell et al., 2013)
|
|
Clinical Practice Guideline on the Comprehensive Care of People with Alzheimer's Disease and Other Dementias (De Sanidad, 2014)
|
|
Recognition and Management of Dementia (Fletcher, 2012)
|
|
Report and Recommendations (Gerontological Society of America Workgroup on Cognitive Impairment Detection and Earlier Diagnosis, 2015)
|
|
EFNS Guidelines for the Diagnosis and Management of Alzheimer's Disease (Hort et al. & European Federation of Neurological Sciences Scientist Panel on Dementia, 2010)
|
|
Fourth Canadian Consensus Conference on the Diagnosis and Treatment of Dementia: Recommendations foe Family Physicians (Moore et al., 2014)
|
|
Dementia: A NICE-SCIE Guideline on Supporting People with Dementia and Their Carers in Health and Social Care (National Institute for Health and Clinical Excellence, 2007)
|
|
American Psychiatric Association Practice Guideline for the Treatment of Patients with Alzheimer's Disease and Other Dementias (Rabins et al., 2007)
|
|
Dementia. Diagnosis and Treatment (Regional Health Council, 2011)
|
|
Occupational Therapy Practice Guidelines for Adults with Alzheimer's Disease and Related Disorders (Schaber, 2010)
|
|
EFNS-ENS Guidelines on the Diagnosis and Management of Disorders Associated with Dementia (Sorbi et al., 2012)
|
|
Third Canadian Consensus Conference on Diagnosis and Treatment of Dementia (2007)
|
Category | Guidelines |
---|---|
3. Assessment and Ongoing Reassessment | Dementia Care Practice Recommendations for End-of-Life Care (Alzheimer's Association, 2007)
|
Dementia Care Practice Recommendations for Assisted Living and Nursing Homes (Alzheimer's Association, 2009)
|
|
Dementia Care Practice Recommendations for Professionals Working in a Home Setting (Alzheimer's Association, 2009)
|
|
Dementia in the Long-Term Care Setting (American Medical Directors Association, 2012)
|
|
Guidelines for the Evaluation of Dementia and Age-Related Cognitive Change (American Psychological Association, 2012)
|
|
Best Practice Guideline for Accommodating and Managing Behavioural and Psychological Symptoms of Dementia in Residential Care (British Columbia Ministry of Health, 2012)
|
|
Guideline for Alzheimer's Disease Management (California Workgroup on Guidelines for Alzheimer's Disease Management, 2008)
|
|
Redesigning Systems of Care for Older Adults with Alzheimer's Disease (Callahan et al., 2014)
|
|
Clinical Practice Guideline for Dementia. Part I: Diagnosis and Evaluation (Clinical Research Center for Dementia of South Korea, 2011)
|
|
Advanced Dementia Expert Panel Summary and Key Recommendations (Coleman & Mitchell, 2015)
|
|
Alzheimer's Association Recommendations for Operationalizing the Detection of Cognitive Impairment during the Medicare Annual Wellness Visit in a Primary Care Setting (Cordell et al., 2013)
|
|
Dementia Care: The Quality Chasm (Dementia Initiative, 2013)
|
|
Clinical Practice Guideline on the Comprehensive Care of People with Alzheimer's Disease and Other Dementias (De Sanidad, 2014)
|
|
Recognition and Management of Dementia (Fletcher, 2012)
|
|
Practice Guidelines for Assessing Pain in Older Persons with Dementia Residing in Long-Term Care Facilities (Hadjistavropoulos, Fitzgerald, & Marchildon, 2010)
|
|
Pain Assessment in the Patient Unable to Self-Report: Position Statement with Clinical Practice Recommendations (Herr et al., 2011)
|
|
EFNS Guidelines for the Diagnosis and Management of Alzheimer's Disease (Hort et al. & European Federation of Neurological Sciences Scientist Panel on Dementia, 2010)
|
|
Using Dementia as the Organizing Principle when Caring for Patients with Dementia and Comorbidities (Lazaroff et al., 2013)
|
|
Fourth Canadian Consensus Conference on the Diagnosis and Treatment of Dementia: Recommendations for Family Physicians (Moore et al., 2014)
|
|
Dementia: A NICE-SCIE Guideline on Supporting People with Dementia and Their Carers in Health and Social Care (National Institute for Health and Clinical Excellence, 2007)
|
|
PQRS 2105 Measure List, Measure Numbers 25, and 149-157 (Physician Quality Reporting System, 2014)
|
|
American Psychiatric Association Practice Guideline for the Treatment of Patients with Alzheimer's Disease and Other Dementias (Rabins et al., 2007)
|
|
Dementia. Diagnosis and Treatment (Regional Health Council, 2011)
|
|
Caregiving Strategies for Older Adults with Delirium, Dementia and Depression 2010 Supplement (Registered Nurses' Association of Ontario, 2010)
|
|
Occupational Therapy Practice Guidelines for Adults with Alzheimer's Disease and Related Disorders (Schaber, 2010)
|
|
EFNS-ENS Guidelines on the Diagnosis and Management of Disorders Associated with Dementia (Sorbi et al., 2012)
|
|
Third Canadian Consensus Conference on Diagnosis and Treatment of Dementia (2007)
|
Category | Guidelines |
---|---|
4. Care Planning | Dementia Care Practice Recommendations for End-of-Life Care (Alzheimer's Association, 2007)
|
Dementia Care Practice Recommendations for Assisted Living and Nursing Homes (Alzheimer's Association, 2009)
|
|
Dementia Care Practice Recommendations for Professionals Working in a Home Setting (Alzheimer's Association, 2009)
|
|
Dementia in the Long-Term Care Setting (American Medical Directors Association, 2012)
|
|
Best Practice Guideline for Accommodating and Managing Behavioural and Psychological Symptoms of Dementia in Residential Care (British Columbia Ministry of Health, 2012)
|
|
Palliative Care for Advanced Dementia (Bryant, Alonzo & Long, 2010)
|
|
Guideline for Alzheimer's Disease Management (California Workgroup on Guidelines for Alzheimer's Disease Management, 2008)
|
|
Redesigning Systems of Care for Older Adults with Alzheimer's Disease (Callahan et al., 2014)
|
|
Recognition and Management of Dementia (Fletcher, 2012)
|
|
Report and Recommendations (Gerontological Society of America Workgroup on Cognitive Impairment Detection and Earlier Diagnosis, 2015)
|
|
EFNS Guidelines for the Diagnosis and Management of Alzheimer's Disease (Hort et al. & European Federation of Neurological Sciences Scientist Panel on Dementia, 2010)
|
|
Using Dementia as the Organizing Principle when Caring for Patients with Dementia and Comorbidities (Lazaroff et al., 2013)
|
|
Dementia: A NICE-SCIE Guideline on Supporting People with Dementia and Their Carers in Health and Social Care (National Institute for Health and Clinical Excellence, 2007)
|
|
Dementia Care: The Quality Chasm (Dementia Initiative, 2013)
|
|
American Psychiatric Association Practice Guideline for the Treatment of Patients with Alzheimer's Disease and Other Dementias (Rabins et al., 2007)
|
|
Occupational Therapy Practice Guidelines for Adults with Alzheimer's Disease and Related Disorders (Schaber, 2010)
|
|
Third Canadian Consensus Conference on Diagnosis and Treatment of Dementia (2007)
|
Category | Guidelines |
---|---|
5. Medical Management | Dementia Care Practice Recommendations for Assisted Living and Nursing Homes (Alzheimer's Association, 2009)
|
Dementia Care Practice Recommendations for Professionals Working in a Home Setting (Alzheimer's Association, 2009)
|
|
Geriatric Emergency Department Guidelines: Delirium and Dementia in the Geriatric Emergency Department (American College of Emergency Physicians, 2013)
|
|
Dementia in the Long-Term Care Setting (American Medical Directors Association, 2012)
|
|
Best Practice Guideline for Accommodating and Managing Behavioural and Psychological Symptoms of Dementia in Residential Care (British Columbia Ministry of Health, 2012)
|
|
Cognitive Impairment: Recognition, Diagnosis and Management in Primary Care (British Columbia Ministry of Health, 2014)
|
|
Guideline for Alzheimer's Disease Management (California Workgroup on Guidelines for Alzheimer's Disease Management, 2008)
|
|
Redesigning Systems of Care for Older Adults with Alzheimer's Disease (Callahan et al., 2014)
|
|
Clinical Practice Guideline for Dementia. Part I: Diagnosis and Evaluation (Clinical Research Center for Dementia of South Korea, 2011)
|
|
Advanced Dementia Expert Panel Summary and Key Recommendations (Coleman & Mitchell, 2015)
|
|
Clinical Practice Guideline on the Comprehensive Care of People with Alzheimer's Disease and Other Dementias (De Sanidad, 2014)
|
|
Recognition and Management of Dementia (Fletcher, 2012)
|
|
EFNS Guidelines for the Diagnosis and Management of Alzheimer's Disease (Hort et al. & European Federation of Neurological Sciences Scientist Panel on Dementia, 2010)
|
|
Using Dementia as the Organizing Principle when Caring for Patients with Dementia and Comorbidities (Lazaroff et al., 2013)
|
|
Palliative Care of Patients with Advanced Dementia (Mitchell, 2015)
|
|
Fourth Canadian Consensus Conference on the Diagnosis and Treatment of Dementia: Recommendations for Family Physicians (Moore et al., 2014)
|
|
HEDIS Summary Table of Measures, Product Lines, and Changes (National Committee for Quality Assurance, 2015)
|
|
Dementia: A NICE-SCIE Guideline on Supporting People with Dementia and Their Carers in Health and Social Care (National Institute for Health and Clinical Excellence, 2007)
|
|
American Psychiatric Association Practice Guideline for the Treatment of Patients with Alzheimer's Disease and Other Dementias (Rabins et al., 2007)
|
|
Guideline Watch: Practice Guideline for the Treatment of Patients with Alzheimer's Disease and Other Dementias (Rabins et al., 2014)
|
|
Dementia. Diagnosis and Treatment (Regional Health Council, 2011)
|
|
Caregiving Strategies for Older Adults with Delirium, Dementia and Depression 2010 Supplement (Registered Nurses' Association of Ontario, 2010)
|
|
Guidelines for the Management of Cognitive and Behavioral Problems in Dementia (Sadowski & Galvin, 2012)
|
|
Third Canadian Consensus Conference on Diagnosis and Treatment of Dementia (2007)
|
Category | Guidelines |
---|---|
6. Informatton, Education, and Informed and Supported Decision Making | Dementia Care Practice Recommendations for End-of-Life Care (Alzheimer's Association, 2007)
|
Dementia Care Practice Recommendations for Assisted Living and Nursing Homes (Alzheimer's Association, 2009)
|
|
Dementia Care Practice Recommendations for Professionals Working in a Home Setting (Alzheimer's Association, 2009)
|
|
Dementia in the Long-Term Care Setting (American Medical Directors Association, 2012)
|
|
Guidelines for the Evaluation of Dementia and Age-Related Cognitive Change (American Psychological Association, 2012)
|
|
Best Practice Guideline for Accommodating and Managing Behavioural and Psychological Symptoms of Dementia in Residential Care (British Columbia Ministry of Health, 2012)
|
|
Cognitive Impairment: Recognition, Diagnosis and Management in Primary Care (British Columbia Ministry of Health, 2014)
|
|
Guideline for Alzheimer's Disease Management (California Workgroup on Guidelines for Alzheimer's Disease Management, 2008)
|
|
Redesigning Systems of Care for Older Adults with Alzheimer's Disease (Callahan et al., 2014)
|
|
Advanced Dementia Expert Panel Summary and Key Recommendations (Coleman & Mitchell, 2015)
|
|
Alzheimer's Association Recommendations for Operationalizing the Detection of Cognitive Impairment during the Medicare Annual Wellness Visit in a Primary Care Setting (Cordell et al., 2013)
|
|
Clinical Practice Guideline on the Comprehensive Care of People with Alzheimer's Disease and Other Dementias (De Sanidad, 2014)
|
|
Recognition and Management of Dementia (Fletcher, 2012)
|
|
EFNS Guidelines for the Diagnosis and Management of Alzheimer's Disease (Hort et al. & European Federation of Neurological Sciences Scientist Panel on Dementia, 2010)
|
|
Palliative Care of Patients with Advanced Dementia (Mitchell, 2015)
|
|
Dementia: A NICE-SCIE Guideline on Supporting People with Dementia and Their Carers in Health and Social Care (National Institute for Health and Clinical Excellence, 2007)
|
|
PQRS 2105 Measure List, Measure Numbers 25, and 149-157 (Physician Quality Reporting System, 2014)
|
|
American Psychiatric Association Practice Guideline for the Treatment of Patients with Alzheimer's Disease and Other Dementias (Rabins et al., 2007)
|
|
Dementia. Diagnosis and Treatment (Regional Health Council, 2011)
|
|
Caregiving Strategies for Older Adults with Delirium, Dementia and Depression 2010 Supplement (Registered Nurses' Association of Ontario, 2010)
|
|
Dementias including Alzheimer's Disease (Healthy People 2020, 2014)
|
|
Third Canadian Consensus Conference on Diagnosis and Treatment of Dementia (2007)
|
Category | Guidelines |
---|---|
7. Acknowledgement and Emotional Support for the Person with Dementia | Dementia Care Practice Recommendations for Professionals Working in a Home Setting (Alzheimer's Association, 2009)
|
Clinical Practice Guideline on the Comprehensive Care of People with Alzheimer's Disease and Other Dementias (De Sanidad, 2014)
|
|
Recognition and Management of Dementia (Fletcher, 2012)
|
|
Practice Guidelines for Assessing Pain in Older Persons with Dementia Residing in Long-Term Care Facilities (Hadjistavropoulos, Fitzgerald, & Marchildon, 2010)
|
|
Pain Assessment in the Patient Unable to Self-Report: Position Statement with Clinical Practice Recommendations (Herr et al., 2011)
|
|
Dementia Care: The Quality Chasm (Dementia Initiative, 2013)
|
|
American Psychiatric Association Practice Guideline for the Treatment of Patients with Alzheimer's Disease and Other Dementias (Rabins et al., 2007)
|
|
Guideline Watch: Practice Guideline for the Treatment of Patients with Alzheimer's Disease and Other Dementias (Rabins et al., 2014)
|
|
Caregiving Strategies for Older Adults with Delirium, Dementia and Depression 2010 Supplement (Registered Nurses' Association of Ontario, 2010)
|
|
Guidelines for the Management of Cognitive and Behavioral Problems in Dementia (Sadowski & Galvin, 2012)
|
Category | Guidelines |
---|---|
8. Assistance for the Person with Dementia with Daily Functioning and Activities | Dementia Care Practice Recommendations for End-of-Life Care (Alzheimer's Association, 2007)
|
Dementia Care Practice Recommendations for Assisted Living and Nursing Homes (Alzheimer's Association, 2009)
|
|
Dementia Care Practice Recommendations for Professionals Working in a Home Setting (Alzheimer's Association, 2009)
|
|
Geriatric Emergency Department Guidelines: Delirium and Dementia in the Geriatric Emergency Department (American College of Emergency Physicians, 2013)
|
|
Dementia in the Long-Term Care Setting (American Medical Directors Association, 2012)
|
|
Palliative Care for Advanced Dementia (Bryant, Alonzo & Long, 2010)
|
|
Redesigning Systems of Care for Older Adults with Alzheimer's Disease (Callahan et al., 2014)
|
|
Advanced Dementia Expert Panel Summary and Key Recommendations (Coleman & Mitchell, 2015)
|
|
Dementia Care: The Quality Chasm (Dementia Initiative, 2013)
|
|
Clinical Practice Guideline on the Comprehensive Care of People with Alzheimer's Disease and Other Dementias (De Sanidad, 2014)
|
|
Recognition and Management of Dementia (Fletcher, 2012)
|
|
EFNS Guidelines for the Diagnosis and Management of Alzheimer's Disease (Hort et al. & European Federation of Neurological Sciences Scientist Panel on Dementia, 2010)
|
|
Caregiving Strategies for Older Adults with Delirium, Dementia and Depression 2010 Supplement (Registered Nurses' Association of Ontario, 2010)
|
|
Guidelines for the Management of Cognitive and Behavioral Problems in Dementia (Sadowski & Galvin, 2012)
|
|
Occupational Therapy Practice Guidelines for Adults with Alzheimer's Disease and Related Disorders (Schaber, 2010)
|
|
Third Canadian Consensus Conference on Diagnosis and Treatment of Dementia (2007)
|
Category | Guidelines |
---|---|
9. Involvement, Emotional Support, and Assistance for | Dementia Care Practice Recommendations for End-of-Life Care (Alzheimer's Association, 2007)
|
Dementia Care Practice Recommendations for Professionals Working in a Home Setting (Alzheimer's Association, 2009)
|
|
Cognitive Impairment: Recognition, Diagnosis and Management in Primary Care (British Columbia Ministry of Health, 2014)
|
|
Redesigning Systems of Care for Older Adults with Alzheimer's Disease (Callahan et al., 2014)
|
|
Guideline for Alzheimer's Disease Management (California Workgroup on Guidelines for Alzheimer's Disease Management, 2008)
|
|
Clinical Practice Guideline on the Comprehensive Care of People with Alzheimer's Disease and Other Dementias (De Sanidad, 2014)
|
|
Recognition and Management of Dementia (Fletcher, 2012)
|
|
Practice Guidelines for Assessing Pain in Older Persons with Dementia Residing in Long-Term Care Facilities (Hadjistavropoulos, Fitzgerald, & Marchildon, 2010)
|
|
Pain Assessment in the Patient Unable to Self-Report: Position Statement with Clinical Practice Recommendations (Herr et al., 2011)
|
|
EFNS Guidelines for the Diagnosis and Management of Alzheimer's Disease (Hort et al. & European Federation of Neurological Sciences Scientist Panel on Dementia, 2010)
|
|
Using Dementia as the Organizing Principle when Caring for Patients with Dementia and Comorbidities (Lazaroff et al., 2013)
|
|
Dementia: A NICE-SCIE Guideline on Supporting People with Dementia and Their Carers in Health and Social Care (National Institute for Health and Clinical Excellence, 2007)
|
|
American Psychiatric Association Practice Guideline for the Treatment of Patients with Alzheimer's Disease and Other Dementias (Rabins et al., 2007)
|
|
Dementia. Diagnosis and Treatment (Regional Health Council, 2011)
|
|
Caregiving Strategies for Older Adults with Delirium, Dementia and Depression 2010 Supplement (Registered Nurses' Association of Ontario, 2010)
|
|
Guidelines for the Management of Cognitive and Behavioral Problems in Dementia (Sadowski & Galvin, 2012)
|
|
Occupational Therapy Practice Guidelines for Adults with Alzheimer's Disease and Related Disorders (Schaber, 2010)
|
|
EFNS-ENS Guidelines on the Diagnosis and Management of Disorders Associated with Dementia (Sorbi et al., 2012)
|
|
Third Canadian Consensus Conference on Diagnosis and Treatment of Dementia (2007)
|
|
Dementia Care Practice Recommendations for End-of-Life Care (Alzheimer's Association, 2007)
|
|
Geriatric Emergency Department Guidelines: Delirium and Dementia in the Geriatric Emergency Department (American College of Emergency Physicians, 2013)
|
|
Dementia Care: The Quality Chasm (Dementia Initiative, 2013)
|
|
Recognition and Management of Dementia (Fletcher, 2012)
|
|
Dementia: A NICE-SCIE Guideline on Supporting People with Dementia and Their Carers in Health and Social Care (National Institute for Health and Clinical Excellence, 2007)
|
|
Guideline Watch: Practice Guideline for the Treatment of Patients with Alzheimer's Disease and Other Dementias (Rabins et al., 2014)
|
|
Third Canadian Consensus Conference on Diagnosis and Treatment of Dementia (2007)
|
Category | Guidelines |
---|---|
10. Prevention and Mitigation of Behavioral and Psychological Symptoms of Dementia | Dementia Care Practice Recommendations for Assisted Living and Nursing Homes (Alzheimer's Association, 2009)
|
Dementia Care Practice Recommendations for Professionals Working in a Home Setting (Alzheimer's Association, 2009)
|
|
Geriatric Emergency Department Guidelines: Delirium and Dementia in the Geriatric Emergency Department (American College of Emergency Physicians, 2013)
|
|
Dementia in the Long-Term Care Setting (American Medical Directors Association, 2012)
|
|
Best Practice Guideline for Accommodating and Managing Behavioural and Psychological Symptoms of Dementia in Residential Care (British Columbia Ministry of Health, 2012)
|
|
Guideline for Alzheimer's Disease Management (California Workgroup on Guidelines for Alzheimer's Disease Management, 2008)
|
|
Redesigning Systems of Care for Older Adults with Alzheimer's Disease (Callahan et al., 2014)
|
|
Dementia Care: The Quality Chasm (Dementia Initiative, 2013)
|
|
Clinical Practice Guideline on the Comprehensive Care of People with Alzheimer's Disease and Other Dementias (De Sanidad, 2014)
|
|
Recognition and Management of Dementia (Fletcher, 2012)
|
|
EFNS Guidelines for the Diagnosis and Management of Alzheimer's Disease (Hort et al. & European Federation of Neurological Sciences Scientist Panel on Dementia, 2010)
|
|
Fourth Canadian Consensus Conference on the Diagnosis and Treatment of Dementia: Recommendations for Family Physicians (Moore et al., 2014)
|
|
Dementia: A NICE-SCIE Guideline on Supporting People with Dementia and Their Carers in Health and Social Care (National Institute for Health and Clinical Excellence, 2007)
|
|
What Information Can I Get About Quality Measures? (Nursing Home Compare, 2015)
|
|
PQRS 2105 Measure List, Measure Numbers 25, and 149-157 (Physician Quality Reporting System, 2014)
|
|
American Psychiatric Association Practice Guideline for the Treatment of Patients with Alzheimer's Disease and Other Dementias (Rabins et al., 2007)
|
|
Dementia. Diagnosis and Treatment (Regional Health Council, 2011)
|
|
Caregiving Strategies for Older Adults with Delirium, Dementia and Depression 2010 Supplement (Registered Nurses' Association of Ontario, 2010)
|
|
Guidelines for the Management of Cognitive and Behavioral Problems in Dementia (Sadowski & Galvin, 2012)
|
|
EFNS-ENS Guidelines on the Diagnosis and Management of Disorders Associated with Dementia (Sorbi et al., 2012)
|
|
Third Canadian Consensus Conference on Diagnosis and Treatment of Dementia (2007)
|
Category | Guidelines |
---|---|
11. Safety for the Person with Dementia | Dementia Care Practice Recommendations for Assisted Living and Nursing Homes (Alzheimer's Association, 2009)
|
Dementia Care Practice Recommendations for Professionals Working in a Home Setting (Alzheimer's Association, 2009)
|
|
Guideline for Alzheimer's Disease Management (California Workgroup on Guidelines for Alzheimer's Disease Management, 2008)
|
|
Clinical Practice Guideline on the Comprehensive Care of People with Alzheimer's Disease and Other Dementias (De Sanidad, 2014)
|
|
Recognition and Management of Dementia (Fletcher, 2012)
|
|
PQRS 2105 Measure List, Measure Numbers 25, and 149-157 (Physician Quality Reporting System, 2014)
|
|
Caregiving Strategies for Older Adults with Delirium, Dementia and Depression 2010 Supplement (Registered Nurses' Association of Ontario, 2010)
|
|
EFNS-ENS Guidelines on the Diagnosis and Management of Disorders Associated with Dementia (Sorbi et al., 2012)
|
|
Third Canadian Consensus Conference on Diagnosis and Treatment of Dementia (2007)
|
Category | Guidelines |
---|---|
12. Therapeutic Environment, Including Modifications to the Physical and Social Environment of the Person with Dementia | Dementia Care Practice Recommendations for Assisted Living and Nursing Homes (Alzheimer's Association, 2009)
|
Dementia Care Practice Recommendations for Professionals Working in a Home Setting (Alzheimer's Association, 2009)
|
|
Geriatric Emergency Department Guidelines: Delirium and Dementia in the Geriatric Emergency Department (American College of Emergency Physicians, 2013)
|
|
Dementia in the Long-Term Care Setting (American Medical Directors Association, 2012)
|
|
Palliative Care for Advanced Dementia (Bryant, Alonzo & Long, 2010)
|
|
Dementia Care: The Quality Chasm (Dementia Initiative, 2013)
|
|
Recognition and Management of Dementia (Fletcher, 2012)
|
|
Practice Guidelines for Assessing Pain in Older Persons with Dementia Residing in Long-Term Care Facilities (Hadjistavropoulos, Fitzgerald, & Marchildon, 2010)
|
|
Guideline Watch: Practice Guideline for the Treatment of Patients with Alzheimer's Disease and Other Dementias (Rabins et al., 2014)
|
|
Caregiving Strategies for Older Adults with Delirium, Dementia and Depression 2010 Supplement (Registered Nurses' Association of Ontario, 2010)
|
|
Guidelines for the Management of Cognitive and Behavioral Problems in Dementia (Sadowski & Galvin, 2012)
|
|
Occupational Therapy Practice Guidelines for Adults with Alzheimer's Disease and Related Disorders (Schaber, 2010)
|
Category | Guidelines |
---|---|
13. Care Transitions | Dementia Care Practice Recommendations for End-of-Life Care (Alzheimer's Association, 2007)
|
Dementia Care Practice Recommendations for Professionals Working in a Home Setting (Alzheimer's Association, 2009)
|
|
Advanced Dementia Expert Panel Summary and Key Recommendations (Coleman & Mitchell, 2015)
|
|
Dementias including Alzheimer's Disease (Healthy People 2020, 2014)
|
|
Palliative Care of Patients with Advanced Dementia (Mitchell, 2015)
|
Category | Guidelines |
---|---|
14. Referral and Coordination of Care and Services that Match the Needs of the Person with Dementia and Family Caregiver(s) and Collaboration among Agencies and Providers | Dementia Care Practice Recommendations for Professionals Working in a Home Setting (Alzheimer's Association, 2009)
|
Cognitive Impairment: Recognition, Diagnosis and Management in Primary Care (British Columbia Ministry of Health, 2014)
|
|
Guideline for Alzheimer's Disease Management (California Workgroup on Guidelines for Alzheimer's Disease Management, 2008)
|
|
Redesigning Systems of Care for Older Adults with Alzheimer's Disease (Callahan et al., 2014)
|
|
Recognition and Management of Dementia (Fletcher, 2012)
|
|
Report and Recommendations (Gerontological Society of America Workgroup on Cognitive Impairment Detection and Earlier Diagnosis, 2015)
|
|
Palliative Care of Patients with Advanced Dementia (Mitchell, 2015)
|
|
Fourth Canadian Consensus Conference on the Diagnosis and Treatment of Dementia: Recommendations for Family Physicians (Moore et al., 2014)
|
|
Dementia: A NICE-SCIE Guideline on Supporting People with Dementia and Their Carers in Health and Social Care (National Institute for Health and Clinical Excellence, 2007)
|
|
American Psychiatric Association Practice Guideline for the Treatment of Patients with Alzheimer's Disease and Other Dementias (Rabins et al., 2007)
|
|
Guidelines for the Management of Cognitive and Behavioral Problems in Dementia (Sadowski & Galvin, 2012)
|
|
EFNS-ENS Guidelines on the Diagnosis and Management of Disorders Associated with Dementia (Sorbi et al., 2012)
|
|
Third Canadian Consensus Conference on Diagnosis and Treatment of Dementia (2007)
|
|
Dementia Care Practice Recommendations for Professionals Working in a Home Setting (Alzheimer's Association, 2009)
|
|
Advanced Dementia Expert Panel Summary and Key Recommendations (Coleman & Mitchell, 2015)
|
|
Clinical Practice Guideline on the Comprehensive Care of People with Alzheimer's Disease and Other Dementias (De Sanidad, 2014)
|
|
Dementia: A NICE-SCIE Guideline on Supporting People with Dementia and Their Carers in Health and Social Care (National Institute for Health and Clinical Excellence, 2007)
|
|
American Psychiatric Association Practice Guideline for the Treatment of Patients with Alzheimer's Disease and Other Dementias (Rabins et al., 2007)
|
|
Caregiving Strategies for Older Adults with Delirium, Dementia and Depression 2010 Supplement (Registered Nurses' Association of Ontario, 2010)
|
|
Guidelines for the Management of Cognitive and Behavioral Problems in Dementia (Sadowski & Galvin, 2012)
|
|
Occupational Therapy Practice Guidelines for Adults with Alzheimer's Disease and Related Disorders (Schaber, 2010)
|
|
Third Canadian Consensus Conference on Diagnosis and Treatment of Dementia (2007)
|
APPENDIX A-2. COMPONENTS OF DEMENTIA CARE, BY GUIDELINE
Guidelines | Components | |||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Detection of Possible Dementia | Diagnosis | Assessment & Ongoing Reassessment | Care Planning | Medical Management | Information, Education, & Informed & Supported Decision Making |
Acknowledgement & Emotional Support for the Person with Dementia |
Assistance for the Person with Dementia with Daily Functioning & Activities |
Involvement, Emotional Support, & Assistance for Family Caregiver(s) |
Prevention & Mitigation of Behavioral & Psychological Symptoms of Dementia |
Safety for the Person with Dementia |
Therapeutic Environment, Including Modifications to the Physical & Social Environment of the Person with Dementia |
Care Transitions | Referral & Coordination of Care & Services that Match the Needs of the Person with Dementia & Family Caregiver(s) & Collaboration Among Agencies & Providers |
|
Dementia Care Practice Recommendations for End-of-Life Care (Alzheimer's Association, 2007) | X | X | X | X | X | X | ||||||||
Dementia Care Practice Recommendations for Assisted Living and Nursing Homes (Alzheimer's Association, 2009) | X | X | X | X | X | X | X | X | ||||||
Dementia Care Practice Recommendations for Professionals Working in a Home Setting (Alzheimer's Association, 2009) | X | X | X | X | X | X | X | X | X | X | X | X | X | |
Geriatric Emergency Department Guidelines: Delirium and Dementia in the Geriatric Emergency Department (American College of Emergency Physicians, 2013) | X | X | X | X | X | X | ||||||||
Dementia in the Long-Term Care Setting (American Medical Directors Association, 2012) | X | X | X | X | X | X | X | X | X | |||||
Guidelines for the Evaluation of Dementia and Age-Related Cognitive Change (American Psychological Association, 2012) | X | X | X | X | ||||||||||
Best Practice Guideline for Accommodating and Managing Behavioural and Psychological Symptoms of Dementia in Residential Care (British Columbia Ministry of Health, 2012) | X | X | X | X | X | |||||||||
Cognitive Impairment: Recognition, Diagnosis and Management in Primary Care (British Columbia Ministry of Health, 2014) | X | X | X | X | X | X | ||||||||
Palliative Care for Advanced Dementia (Bryant, Alonzo & Long, 2010) | X | X | X | |||||||||||
Guideline for Alzheimer's Disease Management (California Workgroup on Guidelines for Alzheimer's Disease Management, 2008) | X | X | X | X | X | X | X | X | X | X | X | X | X | X |
Redesigning Systems of Care for Older Adults with Alzheimer's Disease (Callahan et al., 2014) | X | X | X | X | X | X | X | X | X | |||||
Clinical Practice Guideline for Dementia. Part I: Diagnosis and Evaluation (Clinical Research Center for Dementia of South Korea, 2011) | X | X | X | X | ||||||||||
Advanced Dementia Expert Panel Summary and Key Recommendations (Coleman & Mitchell, 2015) | X | X | X | X | X | X | X | |||||||
Alzheimer's Association Recommendations for Operationalizing the Detection of Cognitive Impairment during the Medicare Annual Wellness Visit in a Primary Care Setting (Cordell et al., 2013) | X | X | X | X | ||||||||||
Dementia Care: The Quality Chasm (Dementia Initiative, 2013) | X | X | X | X | X | X | X | X | ||||||
Clinical Practice Guideline on the Comprehensive Care of People with Alzheimer's Disease and Other Dementias (De Sanidad, 2014) | X | X | X | X | X | X | X | X | X | |||||
Recognition and Management of Dementia (Fletcher, 2012) | X | X | X | X | X | X | X | X | X | X | X | X | X | |
Report and Recommendations (Gerontological Society of America Workgroup on Cognitive Impairment Detection and Earlier Diagnosis, 2015) | X | X | X | X | ||||||||||
Practice Guidelines for Assessing Pain in Older Persons with Dementia Residing in Long-Term Care Facilities (Hadjistavropoulos, Fitzgerald, & Marchildon, 2010) | X | X | X | X | ||||||||||
Dementias including Alzheimer's Disease (Healthy People 2020, 2014) | X | |||||||||||||
Pain Assessment in the Patient Unable to Self-Report: Position Statement with Clinical Practice Recommendations (Herr et al., 2011) | X | X | X | |||||||||||
EFNS Guidelines for the Diagnosis and Management of Alzheimer's Disease (Hort et al. & European Federation of Neurological Sciences Scientist Panel on Dementia, 2010) | X | X | X | X | X | X | X | X | ||||||
Using Dementia as the Organizing Principle when Caring for Patients with Dementia and Comorbidities (Lazaroff et al., 2013) | X | X | X | X | ||||||||||
Palliative Care of Patients with Advanced Dementia (Mitchell, 2015) | X | X | X | |||||||||||
Fourth Canadian Consensus Conference on the Diagnosis and Treatment of Dementia: Recommendations for Family Physicians (Moore et al., 2014) | X | X | X | X | X | |||||||||
HEDIS Summary Table of Measures, Product Lines, and Changes (National Committee for Quality Assurance, 2015) | X | |||||||||||||
Dementia: A NICE-SCIE Guideline on Supporting People with Dementia and Their Carers in Health and Social Care (National Institute for Health and Clinical Excellence, 2007) | X | X | X | X | X | X | X | X | X | |||||
What Information Can I Get About Quality Measures? (Nursing Home Compare, 2015) | X | |||||||||||||
PQRS 2105 Measure List, Measure Numbers 25, and 149-157 (Physician Quality Reporting System, 2014) | X | X | X | X | ||||||||||
American Psychiatric Association Practice Guideline for the Treatment of Patients with Alzheimer's Disease and Other Dementias (Rabins et al., 2007) | X | X | X | X | X | X | X | X | X | |||||
Guideline Watch: Practice Guideline for the Treatment of Patients with Alzheimer's Disease and Other Dementias (Rabins et al., 2014) | X | X | X | X | ||||||||||
Dementia. Diagnosis and Treatment (Regional Health Council, 2011) | X | X | X | X | X | X | X | |||||||
Caregiving Strategies for Older Adults with Delirium, Dementia and Depression 2010 Supplement (Registered Nurses' Association of Ontario, 2010) | X | X | X | X | X | X | X | X | X | X | X | |||
Guidelines for the Management of Cognitive and Behavioral Problems in Dementia (Sadowski & Galvin, 2012) | X | X | X | X | X | X | X | |||||||
Occupational Therapy Practice Guidelines for Adults with Alzheimer's Disease and Related Disorders (Schaber, 2010) | X | X | X | X | X | X | X | |||||||
EFNSENS Guidelines on the Diagnosis and Management of Disorders Associated with Dementia (Sorbi et al., 2012) | X | X | X | X | X | X | ||||||||
Third Canadian Consensus Conference on Diagnosis and Treatment of Dementia (2007) | X | X | X | X | X | X | X | X | X | X | X | |||
TOTAL | 14 | 17 | 27 | 17 | 24 | 20 | 10 | 16 | 22 | 21 | 10 | 12 | 5 | 16 |
APPENDIX B. SELECTED DEMENTIA MODELS
Model | Citation | Description of Intervention | Setting & Method of Care |
---|---|---|---|
ACCESS |
Vickrey, B.G., Mittman, B.S., Connor, K.I., Pearson, M.L., Della Penna, R.D., Ganiats, T.G., DeMonte, R.W., Chodosh, J., Cui, X., Vassar, S., Duan, N., & Lee, M. (2006). The effect of a disease management intervention on quality and outcomes of dementia care: A randomized, controlled trial. Annals of Internal Medicine, 145(10), 713-726. |
ACCESSwas designed to enable 6 health care and social service organizations in San Diego to provide coordinated medical care and community support. Key components of the model include a steering committee to determine care goals and care coordination protocols; care managers; targeted provider education; and a web-based communication and decision support system. The steering committee developed 23 quality dementia care guidelines. |
Primary care clinics |
Acquiring New Skills (ANSWERS) |
Judge, K.S., Yarry, S.J., Looman, W.J., & Bass, D.M. (2013). Improved strain and psychosocial outcomes for caregivers of individuals with dementia: Findings from Project ANSWERS. Gerontologist, 53(2), 280-292. |
The Acquiring New Skills (ANSWERS) protocol was designed to focus both on the person with dementia and his or her caregiver, with an aim to reduce strain and psychosocial outcomes for dyads. The program included 6, 90-minute counseling sessions conducted by an intervention specialist. The sessions were designed to cover topics such as education on dementia and caregiving strategies, strategies to improve communication between the dyads, training to better manage behavioral and memory-related issues, and education on the importance of physical and mental activity for the dyads. Following the first introductory session, the dyads were given an opportunity to complete a strength-based inventory. The outputs from the inventory were used as a reference guide for the following sessions. |
90-minute sessions Setting unclear |
Advanced Caregiver Training (ACT) |
Gitlin, L.N., Winter, L., Dennis, M.P., Hodgson, N., & Hauck, W.W. (2010). Targeting and managing behavioral symptoms in individuals with dementia: A randomized trial of a nonpharmacological intervention. Journal of the American Geriatrics Society, 58(8), 1465-1474. |
The Advanced Caregiver Training (ACT) is designed to improve caregivers' ability to recognize problem behaviors and to manage them effectively. The intervention tracks the problem behaviors linked to 3 main triggers: patient based, caregiver based, and environment based. Target outcomes include frequency of targeted problem behaviors and caregiver's upset behavior and confidence level of managing caregiving tasks. The program is conducted in 2 phases. The main phase of the program runs over 16 weeks and includes up to 9 occupational therapy sessions and 2 nursing sessions. Using standardized checklists, the occupational therapists work with the caregiver to review the problem areas and discuss strategies to improve patient caregiver communication, coping strategies, and environmental modifications. The nursing sessions include education on common medical conditions that may be associated with behavioral problems. The maintenance phase includes 3 contacts with an occupational therapist aimed to reinforce the strategies discussed in the main phase. |
Home-based, in-person, telephone |
Advanced Illness Care Team (AICT) |
Chapman, D.G., & Toseland, R.W. (2007). Effectiveness of advanced illness care teams for nursing home residents with dementia. Social Work, 52(4), 321-329. |
This study evaluated the effectiveness of Advanced Illness Care Teams (AICTs) for nursing home residents with advanced dementia. AICTs included members from various disciplines including medicine, nursing, social work, psychology, physical and occupational therapy, and nutrition. The AICTs used a holistic approach that focused on 4 domains: (1) medical; (2) meaningful activities; (3) psychological; and (4) behavioral. The authors recruited 118 residents in 2 nursing homes for this study and randomly assigned them to AICTs or to usual care. This is 1 of a few studies to examine the effectiveness of team care on the health and well-being of nursing home residents with advanced dementia. |
Nursing home |
Alzheimer's and Dementia Care (ADC) Program |
Tan, Z., Jennings, L., & Reuben, D. (2014). Coordinated care management for dementia in a large academic health system. Health Affairs, 33(4), 619-625. |
The Alzheimer's and Dementia Care (ADC) Program seeks to improve dementia care through support and training for caregivers, improved care transitions, and linkages to community-based resources. A key component of this model is the dementia care manager, a geriatric nurse practitioner who provides in-depth assessment, coordination of care with the medical treatment team, and referral to community resources. The electronic medical record system is designed to alert the dementia care manager when a patient is treated in a UCLA health facility. Patients and caregivers are asked to contact the dementia care manager with changes in their status such as symptoms, caregiver stress, or hospice enrollment. Formalized partnerships with other community organizations enable referral for additional supportive services. |
Community-based resources |
Anger and Depression |
Coon, D.W., Thompson, L., Steffen, A., Sorocco, K., & Gallagher-Thompson, D. (2003). Anger and depression management: Psychoeducational skill training interventions for women caregivers of a relative with dementia. Gerontologist, 43(5), 678-689. |
This study includes discussion on 2 psychoeducational skill training interventions: anger management and depression management. The study examines the impact of these interventions on caregivers' outcomes, such as anger-hostility, depression, use of coping strategies, and perceived self-efficacy for caregiving. Both interventions include 2-hour workshops over 8 consecutive weeks. In addition, 2 skill reinforcement sessions were conducted at the end of each month. |
Small group meetings in a community setting |
Assisted Living Care Transitions |
Bellantonio, S., Kenny, A.M., Fortinsky, R.H., Kleppinger, A., Robison, J., Gruman, C., Kulldorff, M., & Trella, P.M. (2008). Efficacy of a geriatrics team intervention for residents in dementia-specific assisted living facilities: Effect on unanticipated transitions. Journal of the American Geriatrics Society, 56, 523-528. |
The intervention is designed to minimize transitions out of assisted living for residents with dementia. Four multidisciplinary assessments conducted by a geriatrician, geriatrics advanced practice nurse, physical therapist, dietitian, and social worker during the first 9 months that an older adult with dementia was living in an assisted living facility in Connecticut. The categories for assessment included medical, cognitive, functional, and nutritional status and issues related psychosocial adjustment and long-term planning. The assessment was conducted at 7, 30, 120, and 320 days. The team met bimonthly to discuss assessments and provide recommendations to the primary care physician, facility director, and families. Team also provided in-person or phone consultation with facility staff through the study. |
Assisted living facilities |
Behavior Treatment |
Teri, L., Logsdon, R.G., Uomoto, J., & McCurry, S.M. (1997). Behavioral treatment of depression in dementia patients: A controlled clinical trial. Journals of Gerontology Series B: Psychological Sciences & Social Sciences, 52(4), P159-P166. |
This study evaluates 2 nonpharmacological treatments aimed at treatment of depression in patients with dementia. The first program aims to reduce depression among patients by increasing pleasant events and positive interactions. The second seeks to reduce depression by training caregivers problem-solving strategies. Both interventions include 9 60-minute weekly sessions by therapists over 9 weeks. In the first session, the therapists meet with the patient and caregiver to cover the program and to discuss the importance of pleasant events in reducing depression. The next 4 sessions focus on identifying pleasant events and their implementation strategies. The following sessions examine the factors that may interfere with pleasant activities. The final session summarizes patients' pleasant event and their implementation plans. |
Home-based |
BRI Care Counseling |
Bass, D.M., Clark, P.A., Looman, W.J., McCarthy, C.A., & Eckert, S. (2003). The Cleveland Alzheimer's managed care demonstration: Outcomes after 12 months of implementation. Gerontologist, 43(1), 73-85. Clark, P.A., Bass, D.M., Looman, W.J., McCarthy, C.A., & Eckert, S. (2004). Outcomes for patients with dementia from the Cleveland Alzheimer's Managed Care Demonstration. Aging & Mental Health, 8(1), 40-51. |
BRI Care Counselingwas delivered as a partnership between a managed care health system and an Alzheimer's Association chapter. Care consultation was delivered as a phone intervention where Association staff (2 master's trained social workers and 1 other staff person) worked with persons with dementia and their caregivers to identify personal strengths and available resources within the family, health plan, and community and then develop an individualized care plan. |
Home-based, telephone counseling |
Brief Occupational Therapy |
Dooley, N., & Hinojosa, J. (2004). Improving quality of life for persons with Alzheimer's disease and their family caregivers: Brief occupational therapy intervention. American Journal of Occupational Therapy, 58(5), 561-569. |
This study examined the extent to which adherence to occupational therapy recommendations would increase the quality of life of persons with Alzheimer's disease living in the community and decrease the burden felt by family members caring for them. Caregiving strategies that were recommended to participant pairs in the treatment group fell into 3 categories: environmental modifications, caregiver approaches, and community-based assistance. All participants received a combination of all 3 types of recommendations. The population targeted was people diagnosed with possible or probable Alzheimer's disease in mild to moderate stages of impairment. |
Home-based |
Caregiver's Friend: Dealing with Dementia |
Beauchamp, N., Irvine, A.B., Seeley, J., & Johnson, B. (2005). Worksite-based internet multimedia program for family caregivers of persons with dementia. Gerontologist, 45(6), 793-801. |
Caregiver's Friend: Dealing With Dementiais a web-based multimedia intervention that provides text material and videos modeling positive caregiving strategies. The goal was to evaluate the efficacy of the Internet based multimedia support program to employed family caregivers of persons with dementia. The intervention included multiple components of knowledge, cognitive, and behavioral skills and affective learning, which are presented in 3 modules: Being a Caregiver, Coping with Emotions, and Common Difficulties. |
Internet based |
Caregiver Skill Building (CSB) |
Farran, C., Gilley, D., McCann, J., Bienias, J., Lindeman, D., & Evans, D. (2007). Efficacy of behavioral interventions for dementia caregivers. Western Journal of Nursing Research, 29(8) 944-960. |
The goal of Caregiver Skill Building (CSB) is to help caregivers address behaviors that are most distressing by understanding the causes of the behaviors, determining the care receiver's abilities and needs, and working through possible responses. The main topics addressed include prevention of behavioral symptoms during personal care, particularly verbal and physical aggression; management of restless behaviors; and management of hallucinations, delusions, and paranoid or suspicious behaviors. A social worker or nurse meets with a group of family caregivers weekly for 5 weeks, and then conducts weekly telephone sessions with each participant over the following 7 weeks to enable greater focus on the specific concerns and needs of each caregiver. The sessions start with simpler and less distressing behavioral symptoms and move on to those that are more upsetting and complex to address, such as agitation and aggression. Group booster sessions take place at 6 and 12 months, and ongoing telephone contacts are provided as needed. |
Group meeting, telephone sessions |
Care of Persons with Dementia in their Environments (COPE) |
Gitlin, L.N., Winter, L., Dennis, M.P., Hodgson, N., & Hauck, W.W. (2010). A biobehavioral home-based intervention and the well-being of patients with dementia and their caregivers: The COPE randomized trial. Journal of the American Medical Association, 304(9), 983-991. |
The Care of Persons with Dementia in their Environments (COPE) program sought to support patient capabilities by reducing environmental stressors and enhancing caregiver skills. In this multicomponent intervention, all COPE dyads received exposure to each treatment element: assessments (patient deficits and capabilities, medical testing, home environment, caregiver communication, and caregiver-identified concerns); caregiver education (patient capabilities, potential effects of medications, pain, constipation, dehydration); and caregiver training to address caregiver-identified concerns and help them reduce stress. Training in problem-solving, communication, engaging patients in activities, and simplifying tasks was tailored to address caregiver-identified concerns and patient capabilities. |
Home-based |
Clinical Decision Support System (CDSS) |
Boustani, M.A., Campbell, N.L., Khan, B.A., Abernathy, G., Zawahiri, M., Campbell, T., Tricker, J., Hui, S.L., Buckley, J.D., Perkins, A.J., Faber, M.O., & Callahan, C.M. (2012). Enhancing care for hospitalized older adults with cognitive impairment: A randomized controlled trial. Journal of General Internal Medicine, 27(5), 561-567. |
Clinical Decisions Support System (CDSS)and a screening program were used in a randomized controlled clinical trial to evaluate the efficacy of the integrated systems to enhance hospital care for elders with cognitive impairment. The intervention used CDSS to alert physicians of patients with cognitive impairment and recommend referral for a geriatric consult, discontinuation of Foley catheterization, physical restraints, and anticholinergic drugs. |
Hospital |
Cognitive Behavioral Therapy |
Akkerman, R.L., and Ostwald, S.K. (2004). Reducing anxiety in Alzheimer's disease family caregivers: The effectiveness of nine-week cognitive behavioral intervention. American Journal of Alzheimer's Disease and Other Dementias, 19(2), 117-123. |
This study evaluates the effectiveness of a 9-week cognitive behavioral group therapy intervention for anxious community-dwelling family caregivers of persons diagnosed with Alzheimer's disease. Caregivers were randomly assigned to receive the cognitive behavioral therapy intervention or to the waitlist control group. The small group cognitive behavioral therapy intervention included didactic skills training. Caregivers in the cognitive behavioral therapy intervention group were asked to practice skills to reduce anxiety related to physical, cognitive, and behavioral components of caregiving. |
Small group meetings |
Collaborative Care |
Galvin, J.E., Valois, L., & Zweig, Y. (2014). Collaborative transdisciplinary team approach for dementia care. Neurodegenerative Disease Management, 4(6), 455-469. |
The Collaborative Care model seeks to improve dementia care by focusing on patient-centered care achieved by collaboration among different team members involved in patient care and inclusion of patients and caregiver in the decision making process. This article provides an example of collaborative care focuses on the role of nurse practitioners as substitutes for physicians where possible. An information packet about the program and a survey questionnaire is sent to the patients/caregiver dyads before their first visit. On the day of the visit, a 30-minute neuropsychological evaluation is conducted. As a parallel activity, the caregiver meets with a team of providers to discuss the case history of the patient. Following the first activity, the patient meets with the providers while the caregiver has a psychosocial interview needs assessment, both which take about 20 minutes. The final event is combined for the dyads where the entire team comes together to discuss assessment results, care plan, and schedule follow-ups. The final activity takes about 20 minutes. |
Collaborative care dementia practice |
Complementary Alternative Medicine (CAM) Therapy |
Korn, L., Logsdon, R.G., Polissar, N.L., Gomez-Beloz, A., Waters, T., & Rÿser, R. (2009). A randomized trial of a CAM therapy for stress reduction in American Indian and Alaskan Native family caregivers. Gerontologist, 49(3), 368-377. |
This study includes analysis of 2 complementary alternative medicine (CAM) therapies: polarity therapy and enhanced respite control condition. The study compares the impact of these 2 CAM therapies on psychological and physical well-being of American Indian and Alaska Native family caregivers. The intervention group received physical therapy and the control group received enhanced respite control condition. Both groups received 8 sessions. The polarity therapy program included 50-minute sessions over 8 weeks. The interventionists followed a therapist manual and physiology and point charts developed for this project. The enhanced respite control condition program provided paid care for the care recipient, allowing caregivers to participate in an activity of their choice. The enhanced respite control condition activity of the caregiver choice ranged from 60 to 120 minutes. For each session, both groups received paid care for 3 hours. |
PT--Center for Traditional Medicine in Olympia, Washington, tribal health clinics ERCC--home/activity site |
Coping with Caregiving |
Gallagher-Thompson, D., Coon, D., Solano, N., Ambler, C., Rabinowitz, Y., & Thompson, L. (2003). Change in indices of distress among Latino and Anglo female caregivers of elderly relatives with dementia: Site-specific results from the REACH national collaborative study. Gerontologist, 43(4), 580-591. |
Coping with Caregivingis a psychoeducational intervention that teaches caregivers relaxation skills, assertive communication to improve interactions with providers and others in their social networks, daily pleasant event scheduling to bolster mood and activity, ways for caregivers to appraise their loved one's behavior more realistically and intervene more appropriately, and strategies to change how caregivers think about their caregiving situations. Its goal is to help caregivers cope by reducing sources of negative feelings and bolstering sources of positive mood. Training is provided to family caregivers in a group setting. Weekly 2-hour sessions take place over 10 weeks, followed by monthly booster sessions for 8 months. Interventionists are generally psychologists, social workers, or other mental health professionals. Key components of workshops include stress management, behavior problem management, communication skills, mood management strategies, and basic education about dementia and caregiving. |
Group meetings in community settings |
Creative Caregiving Training Modules |
National Center for Creative Aging (NCCA). Available at http://www.creativeaging.org. NCCA Creative Caregiving Initiative. Available at http://www.creativeaging.org/programs-people/ncca- creative-caregiving-initiative. |
The web-based NCCA Creative Caregiving Guide©and 7 Creative Caregiving Training Modules (available soon) were developed for family and professional caregivers of adults with dementia. The short, self-administered modules are designed to equip busy caregivers with research-based caregiving exercises using creative arts activities that help the caregiver and the person with dementia flourish in the art of daily caregiving, enhancing positive emotion, engagement and relationship, meaning, and mastery. Expected outcomes include enhanced quality of life and decreased depression and anxiety for persons with dementia and caregivers, but the program evaluation is not yet completed. Caregivers (family or professional) will be able to view the training modules online at their convenience as frequently as desired, but the modules are not downloadable. Each module features a master teaching artist demonstrating specific techniques with a person with dementia and a family caregiver. The modules incorporate self-care for the caregiver (such as conscious breathing), call-and-response and movement, a creative caregiving practice, and encourage the dyad to "savor the moment." The caregiver may watch the video first alone, or may include the person with dementia. At their own pace and comfort level, caregivers may begin using the techniques with the person with dementia. Most of the modules either focus on music (Sing Like a Bird, Love Duets, Mirror Dance) or include music in the activities (Tree Poems, Starry Night) demonstrated by the master teaching artist. |
Web-based |
Dementia Care Consultation |
Fortinsky, R.H., Kulldorff, M., Kleppinger, A., & Kenyon-Pesce, L. (2009). Dementia care consultation for family caregivers: Collaborative model linking an Alzheimer's association chapter with primary care physicians. Aging and Mental Health, 13(2), 162-170. |
The primary purpose of this study was to test the efficacy of a dementia care consultation intervention for family caregivers of persons with dementia living in the community. The intervention consisted of care consultants providing individualized counseling and support to family caregivers and persons with dementia over 12 months. Consultants sent copies of care plans developed with the family caregiver to the referring primary care physicians. |
Primary Care, Alzheimer's Association |
Dementia Care Network |
Alzheimer's Association of Los Angeles, Riverside, and San Bernardino Counties Chapter, Inc., Dementia Care Network Replication Manual, (2004). |
The Dementia Care Network is an interorganizational, community-based collaborative model to provide dementia care services to underserved ethnic communities. Nonprofit human services providers, community representatives, and government entities work together to achieve provide these services. The Dementia Care Network has been used in Latino, African American, Chinese, Japanese, and Vietnamese communities in California. A lead agency subcontracts with agencies in the targeted community to provide direct service. The Dementia Care Network uses a Care Advocate as the main contact for family home visits, care planning, purchase of services, and service coordination and monitoring, but range of services will vary depending on what is available in the community that is implementing a Dementia Care Network. |
Nonprofit human services providers, community settings |
Dementia Friendly Hospitals |
Galvin, J.E., Kuntemeier, B., Al-Hammadi, N., Germino, J., Murphy-White, M., & McGillick, J. (2010). "Dementia-friendly hospitals: Care not crisis" an educational program designed to improve the care of the hospitalized patient with dementia. Alzheimer Disease and Associated Disorders, 24(4), 372. |
The Dementia Friendly Hospitals program provided nurses and other direct care staff (social workers, pastoral care, discharge planners, physical therapists) working in hospital settings with information and resources to allow them to better care for patients with dementia from admission to discharge planning. The curriculum consisted of 5 learning modules (Introduction, Medical Overview, Approaches to Communication and Behavior, Dementia Friendly Care, and Connecting the Caregiver). The program lasted 7 hours with each module delivered by a different specialist in the relevant area. |
Hospitals |
Dialectical Behavior Therapy (DBT) Skills Training |
Drossel, C., Fisher, J., & Mercer, V. (2011). A DBT skills training group for family caregivers of persons with dementia. Behavior Therapy, 42(1), 109-119. |
Dialectical Behavior Therapy (DBT) Skills Traininguses a type of cognitive behavioral psychotherapy to help caregivers develop mindfulness, improve dementia communication skills, increase pleasant events and self-care, and develop distress tolerance skills. The main goals of this program were to reduce the risk for elder abuse and to improve quality of life for both the caregiver and the person with dementia. The program is targeted to the caregiver and lasts 9 weeks, including regular individual psychotherapy sessions using the DBT Skills Training approach and a series of 9 weekly 2.5-hour group sessions. The first session provides an introduction to the approach and to the group; after that there are 2 sessions dedicated to each module: (1) mindfulness; (2) interpersonal effectiveness; (3) emotional regulation; and (4) distress tolerance. Two graduate student therapists lead each group. Three weeks after the end of the training, optional booster sessions begin and last for an additional 9 weeks. |
Community setting |
Early-Stage Memory Loss (ESML) Support Groups |
Logsdon, R.G., Pike, K.C., McCurry, S.M., Hunter, P., Maher, J., Snyder, L., & Teri, L. (2010). Early-stage memory loss support groups: Outcomes from a randomized controlled clinical trial. Journals of Gerontology Series B: Psychological Sciences and Social Sciences, 65(6), 691-697. |
This randomized controlled trial compared a time-limited ESML group program conducted by a local Alzheimer's Association chapter to a waitlist control condition. The ESML intervention is a structured support group program that follows a written manual that has been revised and updated regularly by Alzheimer's Association staff to ensure continued accuracy and regional applicability. ESML sessions averaged 90 minutes in duration and met weekly for 9 weeks. Each session included both individuals with early-stage dementia and a family care partner, who met together for part of the session and separately for part of the session. All groups were provided free of charge to participants. Groups were held in convenient community locations (adult day centers, senior centers, etc.) to minimize transportation burden on participants. Each ESML group had 3-4 volunteer facilitators. At least 2 facilitators in each group were master's degree level professionals experienced in working with individuals with dementia, who had already conducted 1 or more early-stage support groups prior to participating in this investigation. To ensure treatment fidelity, facilitators participated in a daylong training workshop each year to familiarize them with research procedures and refresh their knowledge of the intervention. |
Community locations (adult day centers, senior centers, etc.) |
ECHO-AGE |
Catic, A.G., Mattison, M.L.P, Bakaev, I., Morgan, M., Monti, S.M. & Lipsitz, L. (2014) ECHO-AGE: An innovative model of geriatric care for long-term care residents with dementia and behavioral issues. Journal of the American Medical Directors Association, 15. 938-942. |
ECHO-AGEis a remote case-based video consultation program that connects experts in the area of managing behavior of people with dementia to nursing home care providers. The intervention tested involved long-term care facilities presenting challenging cases related to the behavior of residents with dementia or delirium to specialists via video-conferencing. Specialists included a geriatrician, geriatrics hospitalist, geriatrics psychiatrist, behavioral neurologist, and community resource specialist. Specialists typically recommended behavioral plans or medication adjustments. Patients' families were invited to participate in the video-conferencing sessions. |
Long-term care facilities |
Family Intervention: Telephone Tracking-Caregiver (FITT-C) |
Tremont, G., Davis, J.D., Papandonatos, G.D., Ott, B.R., Fortinsky, R.H., Gozalo, P., Yue, M.S., Bryant, K., Grover, C. & Bishop, D.S. (2015). Psychosocial telephone intervention for dementia caregivers: A randomized, controlled trial. Alzheimer's and Dementia, 11(5), 541-548. |
This was a randomized controlled trial with an objective to examine the effects of an entirely telephone-based intervention on caregiver well-being, including depressive symptoms, burden, and reactions to care recipient behavior problems in distressed dementia caregivers. Secondary aims were to examine effects of the intervention on measures of self-efficacy, family functioning, and health-related quality of life. |
Academic medical center |
Healthy Aging Brain Care (HABC) |
Boustani, M.A., Sachs, G.A., Alder, C.A., Munger, S., Schubert, C.C., Guerriero Austrom, M., Hake, A.M., Unverzagt, F.W., Farlow, M., Matthews, B.R., Perkins, A.J., Beck, R.A., & Callahan, C.M. (2011). Implementing innovative models of dementia care: The Healthy Aging Brain Center. Aging and Mental Health, 15(1), 13-22. LaMantia, M.A., Alder, C.A., Callahan, C.M., Gao, S., French, D.D., Austrom, M.G., Boustany, K., Livin, L., Bynagari, B., & Boustani, M.A. (2015). The Aging Brain Care Medical Home: Preliminary Data. Journal of the American Geriatrics Society, 63, 1209-1215. Monahan, P.O., Boustani, M.A., Alder, C., Galvin, J.E., Perkins, A.J., Healey, P., Chehresa, A., Shepard, P., Bubp, C., Frame, A., & Callahan, C. (2012). Practical clinical tool to monitor dementia symptoms: the HABC-Monitor. Clinical Interventions in Aging, 7, 143-157. Health Care Innovation Awards. Available at https://innovation.cms.gov/files/x/hcia-project-profiles- second-batch-only.pdf . |
Healthy Aging Brain Care (HABC)is a type of collaborative care model designed to reduce dementia-related burden among dementia patients and their caregivers. HABC was developed at Wishard Health Services. The first phase of the program, which is the initial assessment phase, includes 3 steps: (1) pre-visit is used for initial assessment of patient/caregiver dyads; (2) first visit is used for complete diagnostic evaluation; (3) second visit involves the initiation of the care plans, which is personalized based on the first 2 steps. The follow-up phase of the program includes: (1) telephone follow-up by the care coordinator within 2-3 weeks of initial visit; and (2) in-person follow-up to evaluate patient's individualized care plan. The frequency of in-person follow-up may vary based on patient's need. |
Primary care clinic, telephone, email |
Individualized Music |
Park, H., & Pringle Specht, J.K. (2009). Effect of individualized music on agitation in individuals with dementia who live at home. Journal of Gerontological Nursing, 35(8), 47-55. |
Individualized Musicwas a pilot program designed to reduce agitation in persons with dementia by selecting music based on their personal preferences and integrating the music into their daily lives. The music is intended to trigger positive memories to reduce anxiety and agitation. Key elements of the training are guidance for family caregivers in selecting culturally appropriate music for the person with dementia and in choosing the best timing for playing the music to reduce agitation. Additional benefits may include positive affect, meaningful interaction with others, expression of satisfaction, and reduction of anxiety, but these have not been tested in the home setting. A nurse trainer visits the family twice, 1 week apart, to train the family caregiver in use of individualized music, selection, and preparation of the person with dementia's choices of music on a CD using the author's Assessment of Personal Music Preference. The nurse also assesses the person with dementia's daily patterns of agitation. For 2 weeks the family caregiver plays 30 minutes of individualized music for the person with dementia a minimum of 30 minutes prior to peak agitation times. The family caregiver measured agitation levels 30 minutes before, during, and after playing music. Following a 2-week break without music, the researcher then repeated the cycle for a total of 8 weeks of intervention. The nurse visited the family once a week during music-playing weeks to answer caregiver questions. |
Home-based |
Interventions to Reduce Acute Care Transfers (INTERACT) at Brookdale Senior Living |
Health Care Innovation Awards: Second (Final) Batch. Available at https://innovation.cms.gov/files/x/hcia-project-profiles- second-batch-only.pdf. |
The University of North Texas Health Science Center, in partnership with Brookdale Senior Living, is expanding and testing the Brookside Senior Living Transitions of Care Program, which is based on an evidenced-based assessment tool called Interventions to Reduce Acute Care Transfers (INTERACT) for residents living in independent living, assisted living, and dementia-specific facilities in Texas and Florida. In addition, community-dwelling older adults who receive Brookside Senior Living home health services will be included in the Transitions of Care Program. Over the course of the award, the program will expand to other states where Brookside Senior Living communities are located. The program will employ clinical nurse leaders to act as program managers. Clinical nurse leaders will train care transition nurses and other staff on the use of INTERACT and health information technology resources to help them identify, assess, and manage residents' clinical conditions to reduce preventable hospital admissions and readmissions. The goal of the program is to prevent the progress of disease, thereby reducing complications, improving care, and reducing the rate of avoidable hospital admissions for older adults. |
Dementia-specific facilities, other facilities, home-based |
Living RIte |
Health Care Innovation Awards: Project Profiles, University of Rhode Island. Available at http://innovation.cms.gov/initiatives/participant/Health- Care-Innovation-Awards/University-Of-Rhode-Island.html. |
The University of Rhode Island's Living RIte innovations project is delivering coordinated care through 2 Living RIte Centers. The Centers provide comprehensive chronic care management to coordinate services between multiple community providers, improve health, and decrease unnecessary hospitalizations and emergency room visits. There is an interdisciplinary team that includes physicians, nurse practitioners, RNs, pharmacists, occupational therapists, physical therapists, and dieticians. Clients are trained in how to best manage their chronic diseases. Centers provide career development, benefits planning and job placement for certain clients. |
Community-based |
MIND at Home |
Samus, Q.M., Johnston, D., Black, B.S., Hess, E., Lyman, C., Vavilikolanu, A., Pollutra, J., Leoutsakos, J.-M., Gitlin, L.N., Rabins, P.V., & Lyketsos, C.G., (2014) A multidimensional home-based care coordination intervention for elders with memory disorders: The Maximizing Independence at Home (MIND) Pilot Randomized Trial. American Journal of Geriatric Psychiatry, 22(4): 398-414. |
MIND at Homeis a home-based care coordination intervention with the goal of delaying transitions from the home and reducing unmet care needs in persons with dementia or persons with mild cognitive impairment who live in the community. A nonclinical community worker provided the care coordination with assistance from an RN and geriatric psychiatrist. Care coordination included identification of needs and care planning to address unmet needs based on results of Johns Hopkins Dementia Care Needs Assessment and to match preferences of the patient and family, dementia education and skill-building, coordination, referral and linkage to services within the community, and care monitoring. |
Home-based |
Mindfulness |
Whitebird, R.R., Kreitzer, M., Crain, A.L., Lewis, B.A., Hanson, L.R., & Enstad, C.J. (2013). Mindfulness-based stress reduction for family caregivers: A randomized controlled trial. Gerontologist, 53(4), 676-686. |
The purpose of this study was to compare a mindfulness-based stress reduction intervention to a community caregiver education and support intervention for family caregivers of people with dementia. Mindfulness-based stress reduction participants (family caregivers of persons with dementia) received instruction about concepts of mindfulness and practiced meditation and gentle yoga each week. Mindfulness-based stress reduction was compared to community caregiver education and support where caregiver participants received education on issues affecting family caregivers and social and emotional support. |
Research center--in-person group sessions |
Namaste Care Program |
Simard, J. & Volicer, L. (2010). Effects of Namaste care on residents who do not benefit from usual activities. American Journal of Alzheimer's Disease and Other Dementias, 25(1), 46-50. |
The Namaste Care Program is for nursing home residents who cannot participate in regular nursing home activities because of advanced dementia or earlier stages of dementia with agitation. Activities are conducted in a room free from environmental distractions and staffed by specially trained nursing assistants. Nursing assistants receive training on advanced dementia and the Namaste Care Program components. The program is offered 7 days a week for 5 hours a day. Once residents are in the program room, nursing assistants provide ADL care as meaningful activities, such as soaking hands in warm lavender-scented water prior to clipping nails. Other activities included watching nature DVDs and providing comfort through realistic-looking stuffed animals. |
Nursing home |
New York University Caregiver Intervention (NYUCI) |
Mittleman, M.S., & Bartels, S.J. (2014). Translating research into practice: Case-study of a community-based dementia caregiver intervention. Health Affairs, 33(4), 587-595. |
The goals of New York University Caregiver Intervention (NYUCI) are to improve caregivers' ability to handle difficulties of caregiving and to avoid or delay the need for institutional care for the person with dementia. Intervention includes individual and family counseling, caregiver support group, and telephone-based counseling for caregiver. The counselor also provides information and referrals to services. |
Individual and small group meetings, telephone |
Nighttime Insomnia Treatment and Education for Alzheimer's Disease (NITE-AD) |
McCurry, S., Gibbons, L., Logsdon, R., Vitiello, M., & Teri, L. (2005). Nighttime insomnia treatment and education for Alzheimer's disease: A randomized, controlled trial. Journal of the American Geriatric Society, 53, 793-802. |
Nighttime Insomnia Treatment and Education for Alzheimer's disease (NITE-AD)is a 2-month intervention program on sleep in people with dementia living at home with family caregivers. The intervention was introduced in 6 1-hour sessions in their home over 2 months which were led by a geropsychologist. The targeted population was people with dementia living at home with family caregivers. Patients showed significant posttest differences with control subjects, including reductions in number of nighttime awakenings, total time awake at night, depression, and an increase in mean weekly exercise days. A treatment manual is available for both the active treatment and contact control conditions described in the article. |
Home-based |
Palliative Care for Advanced Dementia |
Kuhn, D.R. & Forrest, J.M. (2012). Palliative care for advanced dementia: A pilot project in 2 nursing homes. American Journal of Alzheimer's Disease and Other Dementias, 27(1), 33-40. Long, C.O. (2009). Palliative care for advanced dementia: Approaches that work. Journal of Gerontological Nursing, 35(11), 19-24. Alonzo, T., Mitchell, K., & Knupp, C. (2015). Comfort care for people with dementia: The Beatitudes campus model. In M.L. Malone et al. (eds.), Geriatrics Models of Care: Bringing "Best Practice" to an Aging America (pp. 299-302). Switzerland: Springer International Publishing. |
Palliative Care for Advanced Dementiaincludes a core training program where staff learn key concepts of dementia care, have 1:1 direct care experience peer training at a facility using the program, engage in self-study, and receive targeted training on comfort-focused behavior management, assessing and addressing pain, stimulating the senses for persons with dementia, end-of-life/hospice care, and medical provider education and support. The program takes place in a long-term care facility unit where residents in the moderate to advanced stages of dementia live. The program uses many practices to promote comfort. Care plans are written from the perspective of the person with dementia, no physical restraints are used, and there is a 24-hour restaurant with customization for dietary needs. The program also has a continuous activity program with individualized sensory-calming and sensory-stimulating activities to help avoid sundowning. Direct caregivers received training in comfort-management. Staffing ratios of 1:8 for certified nursing assistants and 1:22 for licensed nursing staff. |
Long-term care facility |
Palliative Excellence in Alzheimer Care Efforts (PEACE) |
Shega, J.W., Levin, A., Hougham, G.W., Cox-Hayley, D., Luchins, D., Hanrahan, P., Stocking, C., & Sachs, G. A. (2003). Palliative excellence in Alzheimer care efforts (PEACE): A program description. Journal of Palliative Medicine, 6(2), 315-320. |
The Palliative Excellence in Alzheimer Care Efforts (PEACE) program aims to improve end-of-life care of persons with dementia and to integrate palliative care into the primary care of patients with dementia throughout the course of the illness. The PEACE program is a disease management model for dementia that incorporates advance planning, patient-centered care, family support, and a palliative care focus from the diagnosis of dementia through its terminal stages. Patients and caregivers are interviewed every 6 months for 2 years, and a post-death interview is conducted with caregivers. These interviews assess care domains important for the optimal care of persons with dementia and their caregivers. A nurse coordinator reviews interviews and provides feedback to physicians, facilitating enhanced individual care and continuous quality improvement for the practice. |
Hospice |
Partners in Dementia Care |
Bass, D.M., Judge, K.S., Maslow, K., Wilson, N.L., Morgan, R.O., McCarthy, C. A., Looman, W.J., Snow, A.L., & Kunik, M.E. (2015). Impact of the care coordination program "Partners in Dementia Care" on veterans' hospital admissions and emergency department visits. Alzheimer's and Dementia: Translational Research and Clinical Interventions, 1(1), 13-22. Bass, D.M., Judge, K.S., Lynn Snow, A., Wilson, N.L., Morgan, R., Looman, W.J., McCarthy, C.A., Maslow, K., Moye, J.A., Randazzo, R., Garcia-Maldonado, M., Elbein, R., Odenheimer, G., & Kunik, M.E. (2013). Caregiver outcomes of partners in dementia care: Effect of a care coordination program for veterans with dementia and their family members and friends. Journal of the American Geriatrics Society, 61(8), 1377-1386. Bass, D.M., Judge, K.S., Snow, A.L., Wilson, N.L., Morgan, R.O., Maslow, K., & Elbein, R. (2014). A controlled trial of Partners in Dementia Care: Veteran outcomes after six and twelve months. Alzheimer's Research and Therapy, 6(1), 9. |
The Partners in Dementia Care model provides education, resources, and support via telephone. The model also coordinates health care and community services between VA Medical Centers and Alzheimer's Association chapters with a goal of reducing hospital admissions and emergency department visits by veterans with dementia. Care coordinators from the VA and the Alzheimer's Association work with persons with dementia and their caregivers to identify priority concerns and to develop specific, manageable action steps. Care notes are shared via cross-organization electronic records. |
Telephone, e-mail, mail |
Progressively Lowered Stress Threshold (PLST) |
Gerdner, L., Hall, G., & Buckwalter, K. (1996). Caregiver training for people with Alzheimer's based on a stress threshold model. Image: Journal of Nursing Scholarship, 28(3), 241-246. Hall G.R., & Buckwalter, K.C. (1987). Progressively lowered stress threshold: A conceptual model for care of adults with Alzheimer's disease. Archives of Psychiatric Nursing, 1, 399-406. Smith, M, Gerdner, L.A., Hall, G.R., & Buckwalter, K.C. (2004). History, development, and future of the progressively lowered stress threshold: A conceptual model for dementia care. Journal of the American Geriatrics Society, 52, 1755-1760. |
The Progressively Lowered Stress Threshold (PLST) model addresses the anxiety and agitation caused by environmental stressors, such as unnecessary noise and internal stressors such as pain. The PLST intervention aims to reduce stress by modifying the environment which promotes adaptive behavior and in turn a decrease in anxiety, wandering, and agitation. PLST sessions take place in a nursing facility, adult day care, acute care hospitals, or the home of the person with dementia and include both the person with dementia and the caregiver as active participants. The nurse interventionist provides education about the disease process, assists with strategies that promote adaptive behavior, simplifies daily tasks, assists with problem-solving strategies over the course of the illness as abilities change, locates resources and provides support, and assumes a case management role. |
Nursing facility, adult day care, acute care hospitals, home-based |
Project CARE |
Gonyea, J.G., O'Connor, M.K., & Boyle, P.A. (2006). Project CARE: A randomized controlled trial of behavioral intervention group for Alzheimer's disease caregivers. Gerontologist, 46(6), 827-832. |
Project CAREis a behavioral intervention that included 5 weekly sessions to teach caregivers techniques for managing neuropsychiatric symptoms of dementia in their home. Each session was run by a therapist and had a different focus, including teaching the ABC model of behavior change. |
Group setting |
Reducing Disability in Alzheimer's Disease (RDAD) |
Menne, H.L., Bass, D.M., Johnson, J.D., Primetica, B., Kearney, K.R., Bollin, S., Molea, M.J., & Teri, L. (2014). Statewide implementation of "reducing disability in Alzheimer's disease": Impact on family caregiver outcomes. Journal of Gerontological Social Work, 57(6-7), 626-639. Teri, L., Gibbons, L.E., McCurry, S.M., Logsdon, R.G., Buchner, D.M., Barlow, W.E., Kukull, W.A., LaCroix, A.Z., McCormick, W., & Larson, E.B. (2003). Exercise plus behavioral management in patients with Alzheimer disease. Journal of the American Medical Association, 290(15). Teri, L., McKenzie, G., Logsdon, R., McCurry, S., Bollin, S., Mead, J., & Menne, H. (2012). Translation of two evidence-based programs for training families to improve care of persons with dementia. Gerontologist, 52(4), 452-459. doi: 10.1093/geront/gnr132. |
Reducing Disability in Alzheimer's Disease (RDAD)is designed to increase exercise and physical activity in persons with dementia and to instruct caregivers in approaches to reducing behavioral and psychological symptoms using the ABC model of behavioral change. Outcomes of interest include physical functioning, depression, and behavioral symptoms in the person with dementia. RDAD sessions take place in the home of the person with dementia and include both the person with dementia and the caregiver as active participants. The interventionist, who may be a physical therapist, social worker, or other aging services professional trained in the intervention, guides the person with dementia through a series of exercises while the caregiver observes. The caregiver is also provided with dementia education and instructed in behavior management through problem-solving. Topics covered include disease symptoms and progression, home safety and environmental modifications, and legal and financial issues. Training takes place over 12 1-hour sessions, which occur more frequently initially (2 sessions/week for the first 3 weeks, then once/week for 4 weeks, then biweekly for 4 weeks). |
Home-based |
Resources for Enhancing Alzheimer's Caregiver Health (REACH) ESP Home Environmental Skill-Building- (Now known as Skills2Care™) |
Gitlin, L.N., Winter, L., Corcoran, M., Dennis, M.P., Schinfeld, S., & Hauck, W.W. (2003). Effects of the home environmental skill-building program on the caregiver-care recipient dyad: 6-month outcomes from the Philadelphia REACH initiative. Gerontologist, 43(4), 532-546. Gitlin, L.N., Jacobs, M., & Earland, T. (2010). Translation of a dementia caregiver intervention for delivery in home care as a reimbursable Medicare service: Outcomes and lessons learned. Gerontologist, 50(6), 847-854. |
REACH ESPis a translation of the REACH project. This program is designed for patients living in their homes and is aimed at reducing family caregiver burden by educating caregivers about the disease, easing the impact of the home environment on the person with dementia's behavior, and helping develop skills to better respond to environment related issues. REACH ESP was implemented in 2 phases: The active phase was delivered through 5 90-minute homes visits, and 1 30-minute telephone contact, over 6 months. The components of the home visits included assessment of areas that are difficult for the caregiver to manage, caregiver education, assessment of problem areas in the person with dementia's environment, and supporting caregivers in the process of making environmental modifications. |
Home-based |
Resources for Enhancing Alzheimer's Caregiver Health (REACH II) |
Belle, S.H., Burgio, L., Burns, R., Coon, D., Czaja, S.J., Gallagher-Thompson, D., Gitlin, L. N., Klinger. J., Koepke, K.M., Lee, C.C., Martindale-Adams, J., Nichols, L., Schulz, R., Stahl, S., Stevens, A., Winter, L., & Zhang, S. (2006). Enhancing the quality of life of dementia caregivers from different ethnic or racial groups: A randomized control trial. Annals of Internal Medicine, 145(10), 727-38. Nichols, L.O., Chang, C., Lummus, A., Burns, R., Martindale-Adams, J., Graney, M.J., Coon, D.W., & Czaja, S. (2008). The cost-effectiveness of a behavior intervention with caregivers of patients with Alzheimer's disease. Journal of the American Geriatrics Society, 56(3), 413-420. Easom, L.R., Alston, G., & Coleman, R. (2013) A rural community translation of a dementia caregiving intervention. Online Journal of Rural Nursing and Health Care, 13(1), 66-91. |
The overall objectives of REACH II are to identify and reduce risk factors among family caregivers, enhance quality of care for the person with dementia, and enhance the well-being of the caregiver. The REACH II intervention focuses on 5 areas linked to caregiver stress: safety, self-care, social support, emotional well-being; and problem behaviors. A risk appraisal is used to determine which areas need the greatest focus. Caregiver training and counseling are provided over a 6-month period in 9 1.5-hour sessions in the person's home, 3 half-hour telephone calls, and 5 telephone support group sessions. |
Home-based |
Resources for Enhancing Alzheimer's Caregiver Health (REACH VA) |
Nichols, L.O., Martindale-Adams, J., Burns, R., Zuber, J., & Graney, M.J. (2016). REACH VA: Moving from translation to system implementation. Gerontologist, 56(1), 135-144. |
REACH VAis a translation of the REACH II program through the VA system. The core goals of the program are the same as that of REACH II, but some details of implementation have been modified to meet the needs of the VA service providers. REACH VA has been implemented using 2 different approaches: the first was delivered through 12 individual sessions, primarily in the home, and 5 telephone support group sessions over 6 months, as in REACH II. |
Home-based |
Resourcefulness Training |
Gonzalez, E., Polansky, M., Lippa, C., Gitlin, L., & Zauszniewski, J. (2014). Enhancing resourcefulness to improve outcomes in family caregivers and persons with Alzheimer's Disease: A pilot randomized trial. International Journal of Alzheimer's Disease, 1-10. |
Resourcefulness trainingaims to reduce caregiver strain and depression, increase preparedness, and reduce problem behaviors using a cognitive-behavioral approach. The program uses dementia education to help caregivers understand disease-related changes, reframe thinking about caregiving issues, and use problem-solving and coping skills. Resourcefulness training sessions include 5-7 caregivers and meet weekly for 2 hours, led by a RN. Participants are guided through a process of finding facts about the situation, setting a realistic goal, developing optimism about the ability to manage the problem, using creativity to brainstorm solutions, considering which to implement, and evaluating the effectiveness of the solution. |
Weekly sessions |
Savvy Caregiver |
Samia, L., Aboueissa, A., Halloran, J., & Hepburn, K. (2014). The Maine Savvy Caregiver project: Translating an evidence-based dementia family caregiver program within the RE-AIM framework. Journal of Gerontological Social Work, 57(6-7), 640-661. Kally, Z., Cote, S., Gonzalez, J., Villarruel, M., Cherry, D., & Howland, S. et al. (2014). The Savvy Caregiver program: Impact of an evidence-based intervention on the well-being of ethnically diverse caregivers. Journal of Gerontological Social Work, 57(6-7), 681-693. |
Savvy Caregiver is a psychoeducational program designed to train family and professional caregivers in the basic knowledge, skills, and attitudes needed to handle the challenges of caring for a family member with Alzheimer's disease and to be an effective caregiver. Targeted outcomes include caregiver knowledge, confidence, self-efficacy, and depression and development of meaningful activities for the person with dementia. Savvy Caregiver is a 12-hour training program that is delivered in a group setting, typically in 2-hour sessions over a 6-week period. Interventionists may come from a variety of professional backgrounds; train-the-trainer materials and resources are available. Session content covers dementia, the cognitive changes that are occurring and how they affect behaviors, establishing realistic caregiving goals, gauging the care recipient's abilities, designing appropriate activities for the person with dementia, and using a problem-solving approach to manage behavioral symptoms. |
Group meeting |
Savvy Caregiver 2 |
Samia, L., Merchant, C., O'Sullivan, A., & Fallon, K. (2014). The Maine Savvy Caregiver Project-Enhanced for Caregivers of Persons with Alzheimer's Disease and Related Dementias: Translation Report. Office of Aging and Disability Services, Maine Department of Health and Human Services. |
Savvy Caregiver 2was developed to provide advanced training to family caregivers who completed the original Savvy Caregiver program. Savvy Caregiver 2 is a 4-week program that focuses on the challenges that are likely to be faced over time as dementia progresses and addresses ADLs, advanced behavior guidance (with increased emphasis on the effect the environment can have on the person with dementia), caregiver self-care, future planning to prepare for the challenges ahead, problem-solving, and care team enhancement. Interventionists come from a variety of professional backgrounds, but because the curriculum for Savvy 2 is less structured and covers more complex situations, the developers indicate that interventionists need to have strong problem-solving skills and the ability to think on their feet. |
Caregiver workshop |
Seamless Dementia Service Delivery for Rural Aged |
Specht, J., Bossen, A., Hall, G.R., Zimmerman, B., & Russell, J. (2009). The effects of a dementia nurse care manager on improving caregiver outcomes. American Journal of Alzheimer's Disease and Other Dementias, 24 (3) 193-207. |
In this program, a nurse care manager with specialized training in dementia management and assessment worked with persons with dementia and their caregivers to identify, assess, and address challenges and changing needs using a number of methods. Nurse developed service plans to promote communication and collaboration among community service providers, caregivers, and other informal supports with the ultimate goal of providing seamless service delivery. Included in-home and telephone meetings/support. |
In-home and telephone meetings/ support |
STAR-Caregivers (STAR-C) |
Teri, L., McCurry, S., Logsdon, R., & Gibbons, L. (2005). Training community consultants to help family members improve dementia care: A randomized controlled trial. Gerontologist, 45(6), 802-811. Teri, L., McKenzie, G., Logsdon, R., McCurry, S., Bollin, S., Mead, J., & Menne, H. (2012). Translation of two evidence-based programs for training families to improve care of persons with dementia. Gerontologist, 52(4), 452-459. doi: 10.1093/geront/gnr132. |
STAR-Cis a behavioral intervention designed to decrease depression and anxiety in individuals with Alzheimer's disease and their family caregivers. Treatment components include general education about Alzheimer's disease, practice using a systematic approach to identifying and reducing behavior problems in dementia (the ABC model of behavior change), communication skills training, information about the relationship between mood and pleasant events, and caregiver support. The intervention is delivered over a 6-month period by community clinicians with a master's degree in counseling, psychology, social work, or a related field. The interventionist meets with a family caregiver in the home once a week for 8 weeks. Between meetings, caregivers record behavioral symptoms and the strategies he or she used to address them. After the in-home meetings, the consultant follows up with the caregiver through 4 monthly telephone calls. These calls are intended to help the caregiver develop strategies to address new behavioral symptom, and they help to reinforce previous learnings. |
Home-based |
Stress Busting Program |
Lewis, S.L., Miner-Williams, D., & Novian, A. (2009). A stress-busting program for family caregivers. Rehabilitation Nursing, 34:4, 151-159. |
The Stress-Busting Program provides caregivers with education, stress management, problem-solving, and support, including strategies on how to care for themselves while caring for a loved one with dementia. The goal is to improve caregiver health, mental health, and social support and to decrease anger, anxiety, burden, stress and depression. The program consists of 90-minute sessions that occur once a week for 9 weeks. The program is conducted in a small group setting with 2 group facilitators. Participants are provided many resources, including a handbook covering class material, a meditation CD, and a relaxation strategies DVD. Session topics include unique caregiver stressors; physical and emotional effects of stress; creating a relaxing environment; grief, loss and depression; coping skills; managing behavioral and psychological symptoms of dementia; positive thinking and cognitive restructuring; healthy living; and creating a plan. |
Small group meetings |
Tailored Activity Program (TAP) |
Gitlin, L.N., Winter, L., Burke, J., Chernett, N., Dennis, M., & Hauck, W. (2008). Tailored activities to manage neuropsychiatric behaviors in persons with dementia and reduce caregiver burden: A randomized pilot study. American Journal of Geriatric Psychiatry, 16(3), 229-239. |
The Tailored Activity Program (TAP) seeks to reduce behavioral disturbances and depression in the person with dementia by using occupational therapy techniques to identify patients' existing abilities and previous interests and to devise activities that build on them. The Program includes 6 90-minute home visits and 2 brief telephone contacts by occupational therapists over 4 months. Contacts are spaced to provide caregivers opportunities to practice using activities independently. During the first 2 sessions, interventionists meet with caregivers to discern daily routines and previous/current activity interests. They assess the person with dementia and the home environment and observe communication between the caregiver and person with dementia. In subsequent sessions, interventionists identify 3 activities and developed 2-3 page written plans for each, including an activity (completing a puzzle form board) and goal (engaging in the activity for 20 minutes each morning after breakfast) and specific implementation techniques. Activities are introduced through role play or direct demonstration with the person with dementia. Caregivers are also instructed in stress reducing techniques such as deep breathing to help establish a calm emotional tone. Caregivers practice using the activity between visits, and once an activity is mastered, another is introduced. |
Home-based |
Tailored Caregiver Assessment and Referral (TCARE) |
Kwak, J., Montgomery, R.J.V., Kosloski, K, & Lang, J. (2011). The impact of TCARE on service recommendation, use, and caregiver well-being. Gerontologist, 51(5), 704-7013. |
Tailored Caregiver Assessment and Referral (TCARE)is a care management process to help practitioners efficiently triage resources and services available within a community to address caregivers needs. This care management process includes 2 meetings with caregivers and a process for designing a care plan that meets the needs and preferences of the caregiver. An algorithm is used to identify an intervention goal, strategies to reach the goal, and a generic list of services consistent with the strategies. |
Meetings with caregivers |
Telehealth Education Program (TEP) |
Wray, L.O., Shulan, M.D., Toseland, R.W., Freeman, K.E., Wasquez, B.E., & Gao, J. (2010). The effect of telephone support groups on costs of care for veterans with dementia. Gerontologist, 50, 623-631. |
The Telehealth Education Program (TEP) is designed to provide education and support for spousal or partner caregivers of veterans with moderate to severe dementia. Each caregiver receives 1-hour sessions of the TEP weekly for 10 weeks. Sessions involved education about dementia and symptoms, caregiving skills and resources to address symptoms, coping strategies, and group support. |
Small group via phone |
Transitional Care Model (TCM) |
Naylor, M.D., Hirschman, K.B., Hanlon, A.L., Bowles, K.H., Bradway, C., McCauley, K.M., & Pauly, M.V. (2014). Comparison of evidence-based interventions on outcomes of hospitalized, cognitively impaired older adults, Journal of Comparative Effectiveness Research, 3(3), 245-257. Naylor, M.D., Stephens, C., Bowles, K.H., & Bixby, M.B. (2005). Cognitively impaired older adults: From hospital to home. American Journal of Nursing, 105, 52-61. |
The Transitional Care Model (TCM) is intended to improve transitions from hospital to home, reduce associated functional decline, readmissions, and nursing home placement, and decrease mortality for people with cognitive impairment and dementia at any stage. Beginning in the hospital and continuing with visits in the person's home and ongoing in person and telephone contacts for about 2 months, the person and the family caregiver receive information, support, counseling, and help with coordinating care from the person's medical providers, managing medications, problem-solving, and arranging needed community services. |
Hospital and home, in-person and telephone |
University of California-San Francisco (UCSF) and University of Nebraska Medical Center (UNMC) Dementia Care Ecosystem |
Health Care Innovation Awards Round Two: Project Profiles, Regents of the University of California San Francisco. Available athttps://innovation.cms.gov/initiatives/Participant/Health- Care-Innovation-Awards-Round-Two/Regents-Of- The-University- Of-California-San-Francisco.html. |
The Dementia Care Ecosystem is a clinical program that builds on the UCSF Memory and Aging Center's dementia care, while incorporating the UNMC expertise in functional monitoring and rural dementia care. This model emphasizes continuous and personalized care. The target population is Medicare beneficiaries and persons dually eligible for Medicare and Medicaid. By supporting family caregivers, keeping patients healthy, and helping them prepare for advancing illness, the model aims to improve satisfaction with care, prevent emergency-related health care costs, and keep patients in their home longer. The primary point of contact for patients and families will be a Care Team Navigator with 24/7 availability. An innovative "dashboard" with both Care Team Navigator and patient portals will focus on efficient and personalized communication among the Care Team Navigator, care team, and the patient and family. There are 4 modules to the Dementia Care Ecosystem: Caregiver, Decision Making, Medication, and Functional Monitoring. |
Intervention run through 4 modules |
APPENDIX C. SAMPLE DEMENTIA CARE PROGRAM SITE VISIT DISCUSSION GUIDE
Introduction (Read this for all interviews):
Thank you for making time to meet with us today. My name is xxx, and I am joined by xxx. We work at RTI International, a large nonprofit research institute. We'd like to discuss some questions related to your xxx program.
This site visit is part of a project funded through ASPE at U.S. Department of Health and Human Services. The project will help inform recommendations to improve services for people with Alzheimer's disease and their caregivers. Our goal is to better understand how dementia care programs operate. We also want to get your thoughts on parts of the program that you and your team find easiest and most challenging to implement.
We would like your candid views about xxx program. We want to assure you that your participation is voluntary, that you will not be identified by name in the report, and the discussion notes will be kept confidential. To ensure that our notes are accurate and complete, we would also like to record our conversation. Is it OK with you if we record the conversation?
Do you have any questions before we begin?
Let's begin by talking about the dementia care program operating at this site.
- Please provide an overview of the xxx program.
- What is the referral source of program participants?
- How many people are served (per day/per month/per year)?
- What services are provided? For how long?
- Who provides the services?
- What are the major sources of financing?
- Does the program have unique features in serving people with Alzheimer's disease and their caregivers?
Next we want to discuss in detail how various parts of the program operate.
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SCREENING/DETECTION OF POSSIBLE DEMENTIA: EXAMINE FOR COGNITIVE IMPAIRMENT WHEN THERE IS A DECLINE FROM PREVIOUS FUNCTION IN DAILY ACTIVITIES, OCCUPATIONAL ABILITY, OR SOCIAL ENGAGEMENT.
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Our understanding is that your program doesn't explicitly conduct screening/detection of possible dementia. Is this correct?
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If yes, we want to understand what your program does when a participant presents with a need for screening/detection of possible dementia.
If no, discuss questions 3 through 7.
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How does the program address screening/detection for possible dementia?
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Does your program have protocols for screening/detection of possible dementia? Please describe.
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Who is involved in conducting screening?
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What parts of conducting screening have been the most successful?
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What parts of conducting screenings have been the most challenging for your program to achieve?
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DIAGNOSIS: OBTAIN A COMPREHENSIVE EVALUATION AND DIAGNOSIS FROM A QUALIFIED PROVIDER WHEN COGNITIVE IMPAIRMENT IS SUSPECTED.
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Our understanding is that your program doesn't explicitly provide a comprehensive evaluation and diagnosis from a qualified provider. Is this correct?
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If yes, we want to understand what your program does when a participant does not have a formal diagnosis.
If no, discuss questions 3 through 7.
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If an individual is identified as having a suspected cognitive impairment, does your program provide a comprehensive evaluation and diagnosis from a qualified provider or does your program refer the individual to a qualified provider?
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Does the program have a standard protocol for doing so? Please describe.
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Who is involved in diagnosing dementia?
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What parts of ensuring professional diagnoses have been the most successful?
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What parts of ensuring professional diagnoses have been the most challenging for your program to achieve?
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ASSESSMENT AND ONGOING REASSESSMENT: ASSESS COGNITIVE STATUS, FUNCTIONAL ABILITIES, BEHAVIORAL AND PSYCHOLOGICAL SYMPTOMS OF DEMENTIA, COMFORT, MEDICAL STATUS, MEDICATIONS, LIVING ENVIRONMENT, AND SAFETY, INCLUDING DRIVING AND VULNERABILITY TO FRAUD AND ABUSE. REASSESS REGULARLY AND WHEN THERE IS A SIGNIFICANT CHANGE IN CONDITION, CARE PROVIDER OR ROUTINE.
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Does your program formally assess cognitive status, functional abilities, behavioral and psychological symptoms of dementia, medical status, living environment, or safety? What areas does the program formally assess? Are there other areas that are assessed but not formally? If so, describe that process.
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Does the program have protocols to do so? Please describe.
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Who is involved in assessment and ongoing reassessment?
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What parts of conducting the assessment have been the most successful?
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What parts of conducting the assessment have the most challenging for your program to achieve?
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CARE PLANNING: DESIGN A CARE PLAN THAT MEETS CARE GOALS, SATISFIES THE PERSON'S NEEDS, AND MAXIMIZES INDEPENDENCE AND SAFETY.
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Please tell us about your program's process of developing care plans.
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Does the program have formal protocols for doing so? Please describe.
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Who is involved in care planning?
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What parts of designing care plans have been the most successful?
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What parts of designing care plans have been the most challenging for your program to achieve?
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MEDICAL MANAGEMENT: DELIVER TIMELY, INDIVIDUALIZED MEDICAL CARE TO THE PERSON WITH DEMENTIA INCLUDING MEDICATION MANAGEMENT AND MANAGEMENT OF COMORBID MEDICAL CONDITIONS IN THE CONTEXT OF THE PERSON'S DEMENTIA. REFER TO PROVIDERS OF OTHER MEDICAL, HEALTH-RELATED, RESIDENTIAL AND COMMUNITY CARE SERVICES, AS NEEDED.
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Our understanding is that your program doesn't explicitly provide medical care and medical management to the person with dementia. Is this correct?
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We want to understand what your program does when a participant presents with issues related to medical management.
If no, discuss questions 3 through 6.
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Does your program provide medical care and medical management to the person with dementia? Please discuss some of the keys aspects of medical management at your site.
- Does the program have standard protocols on medical care for people with dementia and their caregivers?
- How are referrals to other providers handled?
- If the program does not provide medical care directly, how are medical issues addressed?
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Who is involved in medical management?
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What aspects of medical management have been the most successful?
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What aspects of medical management have been the most challenging for your program to achieve?
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INFORMATION, EDUCATION, AND INFORMED AND SUPPORTED DECISION MAKING: PROVIDE INFORMATION AND EDUCATION ABOUT DEMENTIA TO SUPPORT INFORMED DECISION MAKING INCLUDING TREATMENT OPTIONS, ADVANCE CARE PLANNING AND END-OF-LIFE DECISIONS.
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Does your program provide consumer information and education about dementia to people with Alzheimer's disease and their caregivers?
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Are there standard protocols to do so?
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Who is involved in providing information and education?
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Which parts of providing information and education have been the most successful?
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Which parts of providing information and education have been the most challenging for your program to achieve?
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INCLUSION OF CAREGIVERS: INVOLVE CAREGIVER IN EVALUATION, DECISION MAKING, AND CARE PLANNING AND ENCOURAGE REGULAR CONTACT WITH PROVIDERS.
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Please describe how your program involves caregivers in evaluation, decision making, and care planning.
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Are there standard protocols for doing so?
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Who is involved in making the arrangements to include caregivers?
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What aspects of including caregivers have been the most successful?
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What aspects of including caregivers have been the most challenging for your program to achieve?
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ACKNOWLEDGEMENT AND EMOTIONAL SUPPORT FOR THE PERSON WITH DEMENTIA: ACKNOWLEDGE AND SUPPORT THE PERSON WITH DEMENTIA.
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Does your program have processes in place to acknowledge and support the person with dementia?
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Are there standard protocols to do so? Please describe.
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Who is involved in the process of acknowledgement and support for the person with dementia?
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What aspects of acknowledgement and support have been the most successful?
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What aspects of acknowledgement and support have been the most challenging for your program to achieve?
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ASSISTANCE FOR THE PERSON WITH DEMENTIA WITH DAILY FUNCTIONING AND ACTIVITIES: ENSURE THAT PERSONS WITH DEMENTIA HAVE SUFFICIENT ASSISTANCE TO PERFORM ESSENTIAL HEALTH-RELATED AND PERSONAL CARE ACTIVITIES AND TO PARTICIPATE IN ACTIVITIES THAT REFLECT THEIR PREFERENCES AND REMAINING STRENGTHS, HELP TO MAINTAIN COGNITIVE, PHYSICAL, AND SOCIAL FUNCTIONING FOR AS LONG AS POSSIBLE, AND SUPPORT QUALITY OF LIFE.
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Does your program counsel families on providing assistance with health-related and personal care activities and help the person participate in activities to the person with dementia?
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Are there protocols for doing so? Please describe.
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Who is involved in counseling families on providing assistance providing assistance?
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What parts of counseling families on providing assistance have been the most successful?
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What parts of counseling families on providing assistance have been the most challenging for your program to achieve?
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EMOTIONAL SUPPORT AND ASSISTANCE FOR THE FAMILY CAREGIVER(S): PROVIDE CULTURALLY SENSITIVE EMOTIONAL SUPPORT AND ASSISTANCE FOR THE FAMILY CAREGIVER(S).
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Does your program provide emotional support and assistance for the family caregiver(s)? Does the program have protocols for doing so? Please describe.
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Who is involved in providing support and assistance?
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What parts of providing support and assistance have been the most successful?
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What parts of providing support and assistance have been the most challenging for your program to achieve?
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MANAGEMENT OF BEHAVIORAL AND PSYCHOLOGICAL SYMPTOMS OF DEMENTIA: IDENTIFY THE CAUSES OF OR TRIGGERS FOR BEHAVIORAL AND PSYCHOLOGICAL SYMPTOMS AND USE NONPHARMACOLOGICAL APPROACHES FIRST TO ADDRESS THOSE CAUSES. AVOID USE OF ANTIPSYCHOTICS AND OTHER MEDICATIONS UNLESS THE SYMPTOMS ARE SEVERE, CREATE SAFETY RISKS FOR THE PERSON OR OTHERS, AND HAVE NOT RESPONDED TO OTHER APPROACHES. AVOID PHYSICAL RESTRAINTS EXCEPT IN EMERGENCIES.
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How does the program address behavioral and psychological symptoms of dementia, such as aggressive behavior and wandering? Does your program have protocols in place for counseling family caregivers about managing these symptoms of dementia? Please describe.
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Does the program counsel families on the use of prescription drugs to manage behavioral symptoms? Does the program counsel families on the use antipsychotic medications? If so, under what circumstances? What guidance is provided to families for using these medications?
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Does the program counsel families on the use of physical restraints? If so, what kind of guidance is provided?
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Who is involved in counseling families about the management of behavioral and psychological symptoms?
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What aspects of counseling families about management of behavioral and psychological symptoms been the most successful?
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What aspects of counseling families about management of behavioral and psychological symptoms been the most challenging for your program to achieve?
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SAFETY FOR THE PERSON WITH DEMENTIA: ENSURE A SAFE ENVIRONMENT FOR THE PERSON WITH DEMENTIA.
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How does the program counsel families about ensuring a safe environment for the person with dementia and their caregivers at home? Does your program have protocols for counseling families on safety for the person with dementia? Please describe.
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Who is involved in counseling families about ensuring a safe environment?
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What aspects of counseling families about ensuring safety have been the most successful?
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What aspects of counseling families about ensuring safety have been the most challenging for your program to achieve?
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THERAPEUTIC ENVIRONMENT, INCLUDING MODIFICATIONS TO THE PHYSICAL AND SOCIAL ENVIRONMENT OF THE PERSON WITH DEMENTIA: CREATE A COMFORTABLE ENVIRONMENT, INCLUDING PHYSICAL AND SOCIAL ASPECTS THAT FEEL FAMILIAR AND PREDICTABLE TO THE PERSON WITH DEMENTIA AND SUPPORT FUNCTIONING, A SUSTAINED SENSE OF SELF, MOBILITY, INDEPENDENCE, QUALITY OF LIFE, AND SAFETY.
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What steps does your program take to counsel families about creating a therapeutic and comfortable environment for the person with dementia at home, including both social and physical aspects? Please describe.
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Who is involved in counseling families about creating a therapeutic environment?
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What parts of counseling families about creating a therapeutic environment have been the most successful?
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What parts of counseling families about creating a therapeutic environment have been the most challenging for your program to achieve?
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CARE TRANSITIONS: ENSURE APPROPRIATE AND EFFECTIVE TRANSITIONS ACROSS PROVIDERS AND CARE SETTINGS.
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Does your program have protocols to ensure appropriate and effective transitions across providers and care settings?
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If not, can you describe what your program does when a participant presents a need for support for care transitions?
If yes, discuss questions 3 through 6.
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From time to time persons with dementia have to transition to other providers and care settings. What does the program do to ease those transitions? Does your program have protocols to ensure appropriate and effective transitions across providers and care settings? Please describe.
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Who is involved in organizing care transitions?
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What parts of ensuring appropriate and effective care transition have been the most successful?
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What parts of ensuring appropriate and effective care transition have been the most challenging for your program to achieve?
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COLLABORATION AMONG AGENCIES AND PROVIDERS: WHEN MORE THAN 1 AGENCY OR PROVIDER IS CARING FOR A PERSON WITH DEMENTIA, COLLABORATE AMONG THE VARIOUS AGENCIES AND PROVIDERS TO PLAN AND DELIVER COORDINATED CARE.
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Does the program work with other agencies and providers to plan and coordinate the care for individuals with dementia and their caregivers?
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Does your program have protocols for collaboration among the various agencies and providers? Please describe.
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Who is involved in organizing collaboration among agencies and providers?
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What parts of collaboration among agencies have been the most successful?
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What parts of collaboration among agencies have been the most challenging for your program to achieve?
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REFERRAL AND COORDINATION OF CARE AND SERVICES THAT MATCH THE NEEDS OF THE PERSON WITH DEMENTIA AND FAMILY CAREGIVER (S): FACILITATE CONNECTIONS OF PERSONS WITH DEMENTIA AND THEIR FAMILY CAREGIVERS TO INDIVIDUALIZED, CULTURALLY AND LINGUISTICALLY APPROPRIATE CARE AND SERVICES, INCLUDING MEDICAL, OTHER HEALTH-RELATED, RESIDENTIAL, AND HOME AND COMMUNITY-BASED SERVICES.
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When a person with dementia and their caregiver needs services not provided by your program, how is referral to other providers handled?
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Does your program have protocols in place to facilitate referral and coordination of care and services that match the needs of the person with dementia and family caregivers? Please describe.
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How does the program take cultural and linguistic needs into account in their referrals?
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Who is involved in facilitating referrals and coordination of care?
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What parts of facilitating referrals and coordination of care have been the most successful?
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What parts of facilitating referrals and coordination of care have been the most challenging for your program to achieve?
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Finally, are there any other important parts of dementia care program that we have not discussed?
Do you have any other ideas about what is important for dementia care programs to do?
PROJECT INFORMATION
Examining Models of Dementia Care
This report was prepared under contract #HHSP23320100021WI between the U.S. Department of Health and Human Services (HHS), Office of Disability, Aging and Long-Term Care Policy (DALTCP) and the Research Triangle Institute. For additional information about this subject, you can visit the DALTCP home page at http://aspe.hhs.gov/office-disability-aging-and-long-term-care-policy-daltcp or contact the ASPE Project Officer, Rohini Khillan, at HHS/ASPE/DALTCP, Room 424E, H.H. Humphrey Building, 200 Independence Avenue, S.W., Washington, D.C. 20201. Her e-mail addresses is: Rohini.Khillan@hhs.gov.