Using Medicaid to Cover Services for Elderly Persons in Residential Care Settings: State Policy Maker and Stakeholder Views in Six States

APPENDIX E. OREGON



TABLE OF CONTENTS

I. OVERVIEW OF LONG TERM CARE SYSTEM
Nursing Homes
Waiver Program
Personal Care Option
Long Term Care Programs Funded with State Revenues Only
II. RESIDENTIAL CARE SETTINGS
Background
Adult Foster Homes
Residential Care Facilities
Assisted Living Facilities
III. SUMMARY OF INTERVIEWS
General Comments About the State's Residential Care System
General Comments on Medicaid's Role in Residential Care Settings
Licensing and Regulatory Requirements
Admission and Retention Requirements, and Aging in Place
Service Rates
Suggested Changes to Improve the Medicaid-Funded Residential Care System
Future Plans
Recommendations for Other States
SOURCES
Publications
Websites
Formal and Informal Interviews
ENDNOTES


The information in this appendix is presented in three major sections:

Because the information in the first two sections is intended to serve as a reference, some information is presented under more than one heading to reduce the need for readers to refer back to other sections for relevant information.

Unless otherwise cited in endnotes, all information presented here was obtained from the sources listed at the end. Supplemental Security Income levels, the federal poverty level, federal spousal protection provisions, state supplemental payments, and state reimbursement rates are for 2003, unless otherwise noted.


I. OVERVIEW OF LONG TERM CARE SYSTEM

Oregon requires most elderly and disabled Medicaid beneficiaries to enroll in managed care. They receive their Medicaid-covered acute care services through a managed care plan, as well as certain services, such as home health care. Nursing home care, residential care, and most in-home services are carved out of the managed care initiative and remain in the fee-for-service system.

Nursing Homes

Oregon has a statewide nursing home pre-admission screening process. Individuals who enter a nursing home are approved for varying lengths of stay, depending upon the reason for admission and the likelihood of, and timetable for, improvement, and are reviewed periodically to evaluate their potential for discharge to the community.1 Because the state has a "mature" long term care system that is widely known among community organizations, service providers, referral sources, families and consumers, it has a strong capacity to divert people from nursing homes.2

Financial Criteria

Spousal Protections

Family Supplementation

Oregon does not allow family supplementation to pay for private rooms. Families may pay for anything not related to services as permitted under federal law.

Level of Care Criteria

To receive Medicaid coverage of nursing home care, individuals must have functional limitations that match at least one of the following levels:

  1. Dependent in mobility, eating, toileting, and cognition.
  2. Dependent in mobility, eating, and cognition.
  3. Dependent in mobility, or cognition, or eating.
  4. Dependent in toileting.
  5. Needs substantial assistance with mobility, and assistance with toileting and eating.
  6. Needs substantial assistance with mobility and assistance with eating.
  7. Needs substantial assistance with mobility and assistance with toileting.
  8. Needs minimal assistance with mobility, and assistance with eating and toileting.
  9. Needs assistance with eating and toileting.
  10. Needs substantial assistance with mobility.
  11. Needs minimal assistance with mobility and assistance with toileting.
  12. Needs minimal assistance with mobility and assistance with eating.
  13. Needs assistance with toileting.
  14. Needs assistance with eating.
  15. Needs minimal assistance with mobility.
  16. Dependent in bathing or dressing.
  17. Needs assistance in bathing or dressing.6

Services to about 3,600 people in levels 14 to 17 were eliminated in budget reductions in early 2003, and were not restored. Oregon's 2003-2005 budget continues long term care services for people in levels 1 through 11. Subject to federal approval, the budget also restores funding for services to people in levels 12 and 13--about 1,200 clients who need help in such areas as mobility and eating.

Waiver Program

In 1981, Oregon received the very first Section 2176 Medicaid Home and Community-Based Waiver. At that time, the state decided that home and community services would be treated as an entitlement, which meant that no waiting lists would be developed except for lack of providers.7

Oregon's waiver program provides in-home nursing, personal care, and housekeeping services, adult day services, and assisted living services. About three quarters of all in-home services are provided through a consumer-directed program--the Client Employed Home Care Program--which allows clients to hire, supervise, and fire, if necessary, their own workers, who can be friends, relatives or home care professionals. The state provides clients with administrative support (including the actual payment of wages, unemployment insurance and FICA), and will also help the client find suitable in-home workers.

A key feature of Oregon's waiver program is the use of nurse delegation, which has played an important role in its success. In 1987, the state enacted legislation directing the Board of Nursing to adopt rules allowing licensed registered nurses to delegate basic and special nursing tasks to unlicensed personnel. These tasks include almost all nursing tasks except injections. Nurse delegation has enabled home and community services to be provided at much lower cost than if licensed nurses had to provide all nursing care. The use of nurse delegation has been particularly important in the development of the state's adult foster homes and assisted living facilities.8

Financial Criteria

Spousal Protections

Family Supplementation

Oregon does not allow family supplementation to pay for private rooms in any residential care setting. Families may not pay for anything related to room, board or services.

Level of Care Criteria

Waiver applicants have to meet the same level of care criteria as nursing home applicants.

Personal Care Option

The state covers Medicaid state plan personal care services only in private homes and not in residential care settings.

Long Term Care Programs Funded with State Revenues Only

The state's Oregon Project Independence program provides in-home services and adult day care to persons who do not meet the financial eligibility criteria for Medicaid. Project Independence serves individuals over 60 years of age, and people under 60 with Alzheimer's or other dementias, who meet the same criteria as for nursing home and waiver services.


II. RESIDENTIAL CARE SETTINGS

Background

In 1981, the state mandated that long term care services be delivered in the least restrictive setting possible, and that nursing homes be reserved as the placement of last resort.10 Apart from the 1981 legislation, six other state initiatives were instrumental in reconfiguring Oregon's long term care system, which paved the way for the growth of assisted living and other residential care options:11

The success of Oregon's approach is reflected in the numbers of people served in residential care settings compared to those in nursing homes. In July 2002, the state's Medicaid long term care caseload was distributed as follows:

In-Home Care Services clients = 14,556
Nursing Facility clients = 5,782;
Adult Foster Care clients = 5,399
Assisted Living Facility clients = 3,662
Residential Care Facility clients = 1,867.14

Oregon has three major types of residential care facilities and separate licensing and regulatory requirements for each of them: Adult Foster Homes (AFHs), Residential Care Facilities (RCFs), and Assisted Living Facilities (ALFs). The state also has a number of Specialized Living Facilities of varying sizes that are targeted to serve special populations, e.g., persons with head injuries, quadriplegia, and persons with AIDS. Each of these facilities is unique and has its own reimbursement system. These facilities were developed both because of the desire of these clients to have focused services, and the difficulty in caring for them in regular home and community care programs.15

Residents of the three major types of residential care facilities can receive Medicaid waiver services as long as the facilities meet the regulatory requirements for providing these services.

Adult Foster Homes

Residential Care Facilities

General Description

Physical Plant Requirements

The primary difference between RCFs and assisted living facilities (ALFs)--a third type of residential care in Oregon--is the physical setting. RCFs provide single or double rooms with shared baths. Typically, residents share rooms, which must be 80 square feet per resident and are limited to two residents. Toilets must be provided for every six residents and a tub/shower for every ten residents.19 Private rooms are not required for Medicaid clients.

Room and Board

Services

Service Rates

Sources of Public Funding for Services in RCFs

The Medicaid program is the only source of public funding for RCFs.

Assisted Living Facilities

Initial Development

Physical Plant Requirements

Room and Board

Services

Service Rates

Oregon assesses ALF residents and assigns a payment level based upon the individual's need for assistance with ADLs. Effective September 2003, the rates are:

Level 1   651.69
Level 2   887.16
Level 3   1,173.56
Level 4   1,534.74
Level 5   1,894.75

Admission, Retention, Discharge Criteria, and Aging in Place


III. SUMMARY OF INTERVIEWS

We consulted with three state staff and policy makers regarding the technical details of the state's programs and interviewed two of them. In addition, we interviewed the founding director and a former director of Oregon's Senior and Disabled Services Division (SDSD) (since renamed Seniors and People with Disabilities (SPD). These two respondents are now private long term care policy consultants. In addition, we interviewed six stakeholders, including representatives of residential care provider associations, residential care providers, consumer advocates, the state ombudsman program, a nurse who works in the program, and a county agency that administers the Medicaid waiver program.

The interviews focused on respondents' views about several key areas and issues. This section summarizes their views and provides illustrative examples of their responses. These comments are not verbatim quotes, but have been paraphrased to protect the respondents' anonymity and edited for brevity. A list of information sources for the state description and the individuals interviewed can be found at the end of this summary.

General Comments About the State's Residential Care System

Most felt that people in Oregon who need long term care have a wide choice of community residential options, depending on their preferences.

Several noted that because ALFs offered private apartments and were newer relative to many residential care facilities (RCFs) and adult foster homes (AFHs), not surprisingly they were the preferred option for many private pay and Medicaid eligible individuals.

A few mentioned variation in the physical setting of RCFs and AFHs, some being "very nice" and others less so. The most important feature, most agreed, was that there is a sufficient supply of all types of facilities to guarantee a choice of residence for consumers, with two caveats. First, there is some geographic maldistribution of ALFs, with some areas of the stated being overbuilt and others' not having an optimal supply. Second, most felt that with the budget cuts in 2003, many facilities would go bankrupt.

One noted that the state had a certificate of need program only for new nursing facilities, and did not have the methodology to determine appropriate capacity for ALFs. However, data on the current population receiving services--their level of impairment and needs--and projections of population growth would give some idea of future need.

Respondents agreed that the state was right in limiting the use of the term assisted living to facilities that offered private apartments. Compared to the other five states, no one mentioned public confusion about the different types of residential care as an issue.

General Comments on Medicaid's Role in Residential Care Settings

Everyone interviewed agreed that Oregon's primary goals in using Medicaid in residential care settings were (1) to reduce nursing home utilization, and in so doing, save money, and (2) to increase community alternatives to nursing homes, thereby providing consumers with more choice. In particular, respondents felt that the program's success lay in its offering Medicaid waiver clients the same residential care options available to the private pay market. As one said, "if the private pay market gets privacy and independence, then so should the Medicaid client." All believed that the state had met its goals and that assisted living had filled a gap in the continuum of care between Adult Foster Homes and Residential Care Facilities, and nursing homes.

Everyone interviewed agreed that there are no barriers to serving Medicaid waiver clients in all residential care settings, including apartment style assisted living settings. They felt that Oregon had an adequate supply of ALFs, and that access was good for both Medicaid-eligible and private pay individuals. However, many felt that the impact of the budget cuts on rates and eligibility for waiver services could put some facilities out of business, especially those with a higher proportion of Medicaid residents.

Licensing and Regulatory Requirements

Very few felt that licensing and regulatory requirements posed a major obstacle to affordable assisted living in Oregon.

There were varying views on whether the licensing requirements and regulations assured quality. Most acknowledged that quality problems had been a major issue in the program's early years.

Some thought the regulations were good overall but felt some fine tuning was needed.

A few thought that there were ongoing quality issues and that a lot more work on quality needs to be done in all three types of residential care.

A number had complaints about the regulations and varying views on enforcement.

Outcome-Based Regulations

Two respondents expressed a desire for more outcome based measures of quality.

Need for More Nursing Care

A number of respondents mentioned that the state needs to do a better job assuring sufficient nursing consultation, noting that most providers are keeping residents longer even though the state does not require aging in place. Several felt that some regulatory changes were needed to address the increased acuity levels of residents in residential care settings because the average age of residents in these facilities has increased to 85 and people at these ages have more medical needs, whether they are private pay or Medicaid eligible. One respondent disagreed, stating that acuity levels have not increased since the mid-eighties.

One respondent noted that changing the regulations to increase the amount of nursing provided would necessitate an increase in the reimbursement level and finding the right balance would be difficult. Another noted that providers were worried the state will go too far with regulations, but stated "if they are going to do chronic care management, they need nursing." One stated that is was unclear how much nursing care should be provided in ALFs.

Staffing

Most concerns about quality related to staffing issues, particularly that fact the providers may not have sufficient staff to care for their residents due to problems with recruitment and retention.

There was consensus that lack of pay and benefits, lack of a career ladder, poor management and oversight, and in some cases, an unpleasant work environment were responsible for many of the staffing problems. When asked whether the state should require staff to resident ratios, the response was ambivalent:

Dementia Care

One respondent stated that overall, the regulations for dementia care are "pretty good," and that the state has an overlay of rules for RCFs and ALFs for dementia clients, but they are not applicable to AFHs because they serve such a small number of residents.

National Standards

Most felt that Oregon's standards were good, even if they needed fine tuning in a few areas. One noted that it was highly unlikely that Oregon, or any other state, would adopt national standards, because states do not like to use other's rules. One noted a need for standards and said that good ideas are always welcome but strongly opposed the mandating of national standards.

Admission and Retention Requirements, and Aging in Place

The state does not subscribe to a continuum of care model, where those with the most severe impairments are cared for only in nursing homes. There is a strong belief that unless a person needs 24-hour medical/nursing oversight, they should be able to be served in the their home or the community if that is their choice. While the state's goal is to serve people with a high level of need in residential care facilities, some felt that this goal is met more by AFHs, and RCFs than ALFs.

Negotiated Risk Agreements

Only a few respondents had views on this topic.

Service Rates

A few noted that because Oregon set a cap on room and board rates for Medicaid eligibles--particularly for ALFS, which provide private apartments--the state has to pay enough for services to attract providers. In general, most felt that ALF rates were high relative to rates for ACHs and RCFs.

A few noted that if the state wants people to age in place, the reimbursement rate structure has to take into account that certain people take more time to take care of.

Suggested Changes to Improve the Medicaid-Funded Residential Care System

A number of respondents made specific suggestions for improving the system:

One respondent noted that one of the reasons the number of assisted living facilities grew so fast was because the state had a financing mechanism through the housing agency, but the state should have placed requirements on the providers who received these loans.

One respondent said that consumers needed more information about the quality of services in each facility. Even though the state has a website, this respondent felt it did not provide sufficient information for consumers to make an informed choice.

Future Plans

One respondent stated that in the absence of a budget crisis Oregon would probably want to expand and improve the current HCBS system, noting that the state is pretty close to a balanced system. Another said that the state's program has changed since its inception and it will continue to change, noting that it is important for the state to continually assess the strengths and weaknesses of its program and make changes accordingly. For example, the State is currently updating its RCF rules and is examining the role of community nurses in all residential care setting. They are also working on initiatives related to person-centered planning.

Another noted that the state's 18 categories of level-of-care criteria has been helpful in times of budget cuts in that it provides a mechanism for the state to reduce the number of people being served based on level of need. However, the respondent said that it's not perfect and that the state wants to revise the criteria to incorporate more risk factors, such as chronic care needs and acuity.

Recommendations for Other States

Reflecting Oregon's extensive experience covering Medicaid services in a range of residential care settings, respondents had many specific recommendations. Many felt that Oregon's experience could provide guidance for state's looking to make a range of residential care options available for both the private pay market and the Medicaid client. Most did not mention the importance of making the room and board component affordable, because they assumed it was a given. When specifically asked about room and board, they agreed that it is not possible to provide assisted living to the Medicaid population unless the room and board component is affordable.

Several mentioned the importance of addressing quality assurance from the outset.

One respondent said that the state was very concerned about dementia care and had issued special rules for facilities that market themselves as special care units.

A number stressed the importance of not paying for services in assisted living by the hour.

Some mentioned the need to address legislators' concerns about induced demand.

One respondent said that if the state were starting over, it would probably be willing to compromise on each apartment having a full kitchen, because most people don't use them.

One respondent stated that an immense advantage the State had in setting up its system was that their authority for long term care policy rests in one administrative agency that designs and regulates the entire system and pays for Medicaid.

One respondent said that states wanting to use Medicaid to fund services in residential care needed four things: (1) a method to make room and board affordable for Medicaid eligibles; (2) a funding stream to buy the services you want; (3) a regulatory agency that subscribes to your philosophy; and (4) flexible oversight and quality improvement activities that are designed to take more of a teaching role rather than an inspection and sanction role.

With regard to the third requirement, this respondent noted:

One respondent stressed the importance of having the public understand the various options.

Another addressed more political issues:

Finally, given the current budget crisis in Oregon, which will cause some Medicaid clients in ALFs to be dropped from the waiver program, one person said that if a state is planning to use Medicaid to cover services in residential care facilities, it should use a separate waiver program for assisted living only and limit the number of slots. This will help to assure that during a budget cutback there will be less pressure to take away services from people who are already receiving them.


SOURCES

Publications

Gibson, M. J. and Gregory, S. R., Across the States 2002: Profiles of Long-Term Care, AARP, 2002.

Kane, R. L., et. al., Oregon's LTC System: A Case Study by the National LTC Mentoring Program, University of Minnesota, April 1996.

Kassner, E. and Williams, L., Taking Care of their Own: State-funded Home and Community-based Care Programs for Older Persons, AARP, September 1997.

Kassner, E. and Shirley, L., Medicaid Financial Eligibility for Older People: State Variations in Access to Home and Community-Based Waiver and Nursing Home Services, AARP, April 2000.

Manard, B. et. al., Policy Synthesis on Assisted Living for the Frail Elderly: Final Report, submitted to Office of the Assistant Secretary for Planning and Evaluation, December 16, 1992. [Executive Summary]

Mollica, R.L., State Assisted Living Policy: 1998, Report (ASPE and RTI) June 1998. [Full Report]

Mollica, R.L., State Assisted Living Policy: 2000, National Academy for State Health Policy; funded by The Retirement Research Foundation (LTC13). August 2000.

Mollica, R.L., State Assisted Living Policy: 2002, National Academy for State Health Policy, November 2002.

Mollica, R.L., and Jenkens, R., State Assisted Living Practices and Options: A Guide for State Policy Makers, A publication of the Coming Home Program, funded under a grant from The Robert Wood Johnson Foundation, September 2001.

O'Keeffe, J., People with Dementia: Can They Meet Medicaid Level-of-Care Criteria for Admission to Nursing Homes and Home and Community-Based Waiver Programs?, AARP, August 1999.

Smith, G. et. al., Understanding Medicaid Home and Community Services: A Primer, U.S. Department of Health and Human Services, Office of the Assistant secretary for Planning and Evaluation, October 2000. [Full Report]

Sparer, M., Health Policy for Low-Income People in Oregon, Urban Institute, September, 1999.

State Assistance Programs for SSI Recipients, January 2001, Social Security Administration, Office Of Policy, Office Of Research, Evaluation, and Statistics, Division Of SSI Statistics and Analysis.

Stone, J.L., Medicaid: Eligibility for the Aged and Disabled, Congressional Research Service Report for Congress, updated July 5, 2002.

Websites

2003 Information Memorandum: Medicaid contract insurance requirements for Assisted Living and Residential Care http://www.dhs.state.or.us/policy/spd/transmit/im/2003/im03093.pdf

2003 Legislative Session http://www.dhs.state.or.us/publications/reports/03sessionwrapup/stories.html

Administrative Rules, Seniors and People with Disabilities http://www.dhs.state.or.us/policy/spd/alpha.htm

Administrative Rules, Chapter 411, Division 056, Assisted Living Facilities http://www.dhs.state.or.us/policy/spd/rules/411-056.pdf

Aged, Blind and Disabled Medicaid Eligibility Survey http://www.masterpiecepublishers.com/eligibility/

Department of Human Services http://www.dhs.state.or.us/seniors/

DHS Community-based Care http://www.dhs.state.or.us/seniors/choosing_care/comm_care.htm

Governor's Task Force on the Future of Services to Seniors and People with Disabilities http://www.dhs.state.or.us/spd/publications/gtf.htm

Oregon Project Independence http://www.dhs.state.or.us/seniors/publications/opi.htm

Oregon Revised Statutes http://www.leg.state.or.us/ors

Oregon Supplemental Income Program http://www.dhs.state.or.us/seniors/publications/osip_2003.htm

Spousal Impoverishment Law http://www.dhs.state.or.us/seniors/publications/sp_impov_2003.htm

The Oregon Model, presentation by Roger Auerbach, Administrator, SDSD, Oregon Department of Human Resources, 1998 http://www.sdsd.hr.state.or.us/about/oregon_model.htm

Formal and Informal Interviews

Roger Auerbach, President
Auerbach Consulting, Inc.
Former Director, DHS Senior and Disabled Services Division

Margaret Carly, Deputy Director and Legal Counsel
Oregon Health Care Association

Michael DeShane, President and CEO
Concepts in Community Living, Inc.

Barry Donenfeld, Director
Area Agency on Aging
District 3 Office
Mid-Willamette Valley Senior Services Agency

Ruth Gulyas, Executive Director
Oregon Alliance of Senior and Health Services

Cindy Hannum, Administrator
Oregon Department of Human Services
Office of Licensing and Quality of Care for Seniors and People with Disabilities

Dolores Hubert, Chair
Health and Long Term Care Committee
Governor's Committee on Senior Services

Richard Ladd, Long Term Care Policy Consultant
Ladd & Associates
Former Director, DHS Senior and Disabled Services Division

Jeff Miller, Policy Analyst
Oregon Department of Human Services
Seniors and People with Disabilities

Margaret Rickles, R.N.
Preadmission Screening Nurse
Clackamus County

Dennett Taber
Assisted Living Program Coordinator
Oregon Department of Human Services
Seniors and People with Disabilities


ENDNOTES

  1. Nursing Home Relocation Services, begun in 1982, are still an important part of Oregon's long term care system, though the average nursing home resident in 2002 is much more impaired. Because HCBS care coordination staff caseloads are high, some Area Agencies on Aging have created relocation specialist positions. Relocation costs may be paid by exempting resident income generally paid to the nursing home, or through the HCBS waiver program.

  2. Mollica, R.L. and Jenkens, R., State Assisted Living Practices and Options: A Guide for State Policy Makers, Coming Home Program, Robert Wood Johnson Foundation, September 2001.

  3. Prior to February 2003, the state had a Medically Needy Program for the aged, blind and disabled, which covered only prescription drugs and mental health services, but not long term care. The program was terminated due to budget constraints.

  4. Sparer, M., Health Policy for Low-Income People in Oregon, Urban Institute, September, 1999.

  5. The state plans to increase the amount in 2003.

  6. A computerized scoring system weights and adds multiple measures of physical and mental functioning to determine if the criteria are met. The scoring system is also used to determine reimbursement levels for services provided through the waiver program.

  7. Sparer, M. op. cit.

  8. Kane, R. L., et. al., Oregon's LTC System: A Case Study by the National LTC Mentoring Program, University of Minnesota, April 1996.

  9. The income amount will be increased in July 2003.

  10. Kane, 1996, and Sparer, 1999, op. cit. It designated the newly created Senior Services Department (later renamed the Senior and Disabled Services Division and now called Seniors and People with Disabilities) as the state agency responsible for supervising and coordinating the various long term care programs for elderly persons. The legislation also delegated to the local Area Agencies on Aging (AAAs) the responsibility for developing a single point of entry for persons seeking long term care services.

  11. Kane, 1996, and Sparer, 1999.

  12. Oregon Revised Statutes 410.010.

  13. Kane, 1996.

  14. Oregon's Long Term Care Medicaid Caseload by Care Setting, July 2002, cited in Executive Summary of Governor's Task Force on the Future of Services to Seniors and People with Disabilities, Initial Report, September 2002.

  15. Kane, 1996.

  16. Sparer, 1999.

  17. Kane, 1996.

  18. Kane, 1996, and Sparer, 1999.

  19. Mollica, R.L., State Assisted Living Policy 2000, National Academy for State Health Policy; funded by The Retirement Research Foundation (LTC13). 2000.

  20. The state's SSI supplement is $1.70 per month, the minimum amount required by federal law as state maintenance of effort when the SSI program was first enacted in the early 1970's.

  21. Federal SSI limitations apply except that the transfer of a home may render a person ineligible for a state supplement for up to 30 months, based on the amount of uncompensated value.

  22. The state's SSI supplement is $1.70 per month, the minimum amount required by federal law as state maintenance of effort when the SSI program was first enacted in the early 1970's.

  23. Federal SSI limitations apply except that the transfer of a home may render a person ineligible for a state supplement for up to 30 months, based on the amount of uncompensated value.

  24. Managed risk: OAR 411-056-0015(2)(i) - (L) The facility must document the information set forth in (j) of this rule.

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