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Web-based Screeners and Applications: Potential Tools for Improving Benefit Access and Program Efficiency

Publication Date
Sep 27, 2011

By: Emily Sama-Miller and Jacqueline Kauff Mathematica Policy Research

This brief draws on findings from eight case studies of web-based benefit access tools. The tools were purposefully selected from among those identified in a national scan of the field. Results from that scan are available at ASPEs website:  http://aspe.hhs.gov/hsp/11/BenefitsAccess/index.shtml

This work was co-funded by ASPE, the Administration for Children and Families, and the HHS Center for Faith-Based and Neighborhood Partnerships.

This issue brief summarizes findings from eight in-depth case studies done for the “Helping Vulnerable Populations Access Public Benefits through Web-based Tools and Outreach” project. The brief provides a framework for thinking about the design and operation of web-based benefits access tools by summarizing the characteristics of the selected initiatives and addressing their advantages, design considerations, implementation issues, and funding sources.

Files
Program
Temporary Assistance for Needy Families (TANF) | Supplemental Nutrition Assistance Program (SNAP) | Medicaid | Earned Income Tax Credit (EITC) | Children's Health Insurance Program (CHIP)