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Measuring Long-Term Care Work: A Guide to Selected Instruments to Examine Direct Care Worker Experiences and Outcomes

Publication Date
Oct 31, 2003

This Guide was developed to help long-term care providers devise appropriate surveys for measuring the experiences, behaviors and outcomes of Direct Care Workers (DCW) which might influence DCW retention and the long-term care work environment. This Guide can help organizations: (1) understand the importance of accurate measurement to guiding effective DCW retention efforts; (2) develop a measurement plan to target DCW retention strategies; and (3) become a more informed user of survey-based and records-based data for monitoring and improving the work environment. A separate online File Listing gives the user the ability to go directly to the chapter or appendix they are interested in. [394 PDF pages]