Skip to main content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.


The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Measuring Long-Term Care Work: A Guide to Selected Instruments to Examine Direct Care Worker Experiences and Outcomes

Publication Date

This Guide was developed to help long-term care providers devise appropriate surveys for measuring the experiences, behaviors and outcomes of Direct Care Workers (DCW) which might influence DCW retention and the long-term care work environment. This Guide can help organizations: (1) understand the importance of accurate measurement to guiding effective DCW retention efforts; (2) develop a measurement plan to target DCW retention strategies; and (3) become a more informed user of survey-based and records-based data for monitoring and improving the work environment. A separate online File Listing gives the user the ability to go directly to the chapter or appendix they are interested in. [394 PDF pages]