HHS Logo: bird/facesU.S. Department of Health and Human Services HHS Logo: bird/facesU.S. Department of Labor

Measuring Long-Term Care Work: A Guide to Selected Instruments to Examine Direct Care Worker Experiences and Outcomes

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Kristen M. Kiefer, MPP
Lauren Harris-Kojetin, PhD
Diane Brannon, PhD
Teta Barry, PhD
Joseph Vasey, PhD
Michael Lepore, PhD Candidate

Institute for the Future of Aging Services

April 2005


This report was prepared under contract #HHS-100-01-0025 between the U.S. Department of Health and Human Services, Office of the Assistant Secretary for Planning and Evaluation, Office of Disability, Aging and Long-Term Care Policy and the Institute for the Future of Aging Services. Additional funding was provided by the Office of the Assistant Secretary for Policy, U.S. Department of Labor. For additional information about this subject, you can visit the DALTCP home page at http://aspe.hhs.gov/daltcp/home.shtml or contact the ASPE Project Officer, Emily Rosenoff, at HHS/ASPE/DALTCP, Room 424E, H.H. Humphrey Building, 200 Independence Avenue, S.W., Washington, D.C. 20201. Her e-mail address is: Emily.Rosenoff@hhs.gov.

Additional information can also be found at the OASP home page at http://www.dol.gov/asp/welcome.html or contact the OASP Project Officer, Stephanie Swirsky, at DOL/OASP, Suite S-2312, 200 Constitution Avenue, N.W. Washington, D.C. 20210. Her e-mail address is: Swirsky.Stephanie@DOL.GOV.

This report was prepared under contract #HHS-100-01-0025 between the U.S. Department of Health and Human Services, the U.S. Department of Labor, and the Institute for the Future of Aging Services (IFAS). The views expressed are those of the authors and should not be attributed to the Federal Government, to IFAS or its funders.



Below are the sections and tables associated with Measuring Long-Term Car e Work: A Guide to Selected Instruments to Examine Direct Care Worker Experiences and Outcomes. To view the section/table, simply clink on the link beside it.

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Main Report [HTML; which includes the entire report]
Cover, Table of Contents, Acknowledgments and Executive Summary (14 pages) [PDF]
CHAPTER 1: Introduction and Purpose of Guide (5 PDF pages) [HTML, link with full report] [PDF]
CHAPTER 2: How This Guide Can Help Organizations Use Information to Address the Challenges of Job Retention and Performance Among DCWs (8 PDF pages) [HTML, link with full report] [PDF]
CHAPTER 3: Ready to Use Instruments (95 PDF pages) [HTML, link with full report] [PDF]
References (14 PDF pages) [HTML, link with full report] [PDF]
APPENDIX A. From Start to Finish -- Sample Scenarios of Using and/or Constructing Survey Instruments (8 PDF pages) [HTML, link with full report] [PDF]
APPENDIX B. Overview Charts of Chapter 3 Measures, By Topic (21 PDF pages) [HTML, link with full report] [PDF]
Instruments Which Use Data Organizations May Already Collect
Instruments Which Require New Data Collection -- Measures of DCW Job Characteristics
Instruments Which Require New Data Collection -- Measures of the Organization
APPENDIX C. Data Collection Planning and Implementation Issues (17 PDF pages) [HTML, link with full report] [PDF]
APPENDIX D. Resources for Providers Considering Use of Employee Survyes (4 PDF pages) [HTML, link with full report] [PDF]
APPENDIX E. Individual Measures from Chapter 3 that Use Survey Instruments to Collect Data, By Topic (39 PDF pages) [HTML, link with full report] [PDF]
Instruments Which Use Data Organizations May Already Collect
Instruments Which Require New Data Collection -- Measures of DCW Job Characteristics
Instruments Which Require New Data Collection -- Measures of the Organization
Appendix F. Ready Made Multi-Topic Survey Instruments (133 PDF pages) [HTML, link with full report] [PDF]
Better Jobs Better Care Survey of Direct Care Workers
National Nursing Assistant Survey (NNAS) Nursing Assistant Questionnaire
Appendix G. Instruments Needing Work (32 PDF pages) [HTML, link with full report] [PDF]
Instruments Which Use Data Organizations May Already Collect
Instruments Which Require New Data Collection -- Measures of DCW Job Characteristics
Instruments Which Require New Data Collection -- Measures of the Organization
Appendix H. Guide Reviewers (3 PDF pages) [HTML, link with full report] [PDF]