Working with Low-Income Cases: Lessons for the Child Support Enforcement System from Parents' Fair Share. A. Perceived Seriousness of the Review


Less formal reviews (for example, case conferences or meetings to see whether NCPs are eligible for PFS) may be less threatening to NCPs and more likely to convey the message that PFS represents an opportunity rather than enforcement as usual. At the same time, they may also be less likely to focus the NCPs’ attentions on the seriousness of the issue (of nonpayment) and may produce a much lower appearance rate. Finally, very nonthreatening, service-oriented announcements may not be believed; NCPs in several sites initially saw such notices as potentially a sting operation in which they were being lured into attending a meeting and would then be subject to jail or other harsh enforcement tactics.