Most WtW enrollees received assistance from extended family members and friends during the year following program entry, but only a minority received help from community organizations (Exhibit V.1).(57) Across the study sites, about 7 or 8 of every 10 enrollees received help from family and friends most often in the form of transportation, which was received by half or more of enrollees in all sites other than Philadelphia (Appendix Exhibit B.15). The enrollees in Philadelphia had the lowest rate of receipt of any assistance from family and friends. In contrast, the male noncustodial parents on probation or parole who comprised the enrollees in the Milwaukee NOW program had the highest rate of receipt of this type of assistance, which was especially important given that community organizations were largely unresponsive to their needs and there were few government programs that they could turn to for support.
Assistance from community organizations was less pronounced among WtW enrollees. Exhibit V.1shows that between one-quarter and one-half of enrollees across the study sites received assistance from food pantries or soup kitchens, crisis hotlines or centers, thrift shops, or churches. Enrollees in Philadelphia and Milwaukee had the lowest rates of receipt of assistance from community organizations. The unique characteristics of the Milwaukee enrollees may have made it more difficult for them to access assistance from community organizations that could have addressed their particular needs.