Understanding the Costs of the DOL Welfare-to-Work Grants Program. WtW Program Profile: Phoenix-EARN


WtW Operator/Program: Employment and Respect Now (EARN) Alliance

Grant Administrator: City of Phoenix Human Services Department, Employment and Training Division

Provider Background:EARN was established in 1998 in response to the WtW competitive grant program.

Target Population: Residents in Phoenixs Enterprise Community

Statistics for the WtW Program Overall Vs. The Cost Analysis

  WtW Program Overall Cost Analysis Period
Period of Operations

10/1/98 to 9/30/01

7/1/00 to 6/30/00

Funding/Costs $5,000,000
(WtW grant/contract amount)
(total estimated costs for one year)
Enrollments Goal: 1,600 New: 211
Cumulative by end of period: 719
Unsubsidized Job Placements Goal: 1,100 New: 124

Welfare-to-Work Program Services

Outreach and Recruitment:EARN hired current and former EARN participants to do outreach and recruitment. They went door-to-door, distributed flyers and brochures, made phone calls, and made presentations to groups to promote the program. In addition, prior to the cost analysis period, EARN distributed promotional gifts (for example, colored pads and pencils and magnets) and conducted targeted mass-media advertising campaigns.

Job Readiness and Case Management: Case managers assessed participants employability and job readiness. Participants took a three-week course. EARN staff taught the course, with support from other contractors. The first two weeks of the course focused on life skills and job readiness. The third week combined computer-assisted occupational training and interviews with potential employers. The case managers also provided job placement and retention services. They referred participants who had not found a job after two weeks of job search to the Department of Economic Security for 20 hours a week of work experience.

Paid Temporary Employment:Not available

Job Development and Placement:Most of the job placements were with large, local companies EARN recruited at the start of the program.

Postplacement Followup: The case managers contacted participants every 30 days to verify employment and pay rate, and, at six months, to review job advancement opportunities. They also contacted the employers regularly. Professional counselors also provided participants with follow-up services for six months.

Support Services: Transportation was the largest support service that EARN provided. EARN contracted with a van service to transport participants to the program and to their jobs.

Other: None

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