A Study of Work Participation and Full Engagement Strategies. Screening Recipients to Identify Immediate Service Needs

09/01/2004

By screening recipients "up front," sites can more readily identify recipients' immediate needs and thus expedite assignments to services and work activities. In each of the study sites, intake workers briefly screen recipients to determine their need for immediate assistance with regard to such issues as housing, clothing, food, utilities, transportation, or child care. Intake workers may ask a TANF applicant, "What brought you in the door?" or "What types of services do you need to begin working?" Intake workers may either refer the recipient to community resources or inform the case manager about the assessment results.

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