A Study of Work Participation and Full Engagement Strategies. Individualized Case Planning


When programs aim to engage all recipients in a broad range of program activities, case managers play a more active role in helping recipients to develop an employment plan with the ultimate goal of moving from welfare to work. To one degree or another, case managers in the study sites use the following approaches to create employment plans that match the interests and abilities of their TANF recipients:

  • Work-focused, client-centered approach to case management
  • Regular and frequent contact with recipients
  • Formal processes for encouraging progress toward self-sufficiency

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