A Study of Work Participation and Full Engagement Strategies. Determining RecipientsÆ Employability And Employment Goals


In addition to determining immediate service needs, thorough assessments help to match recipients with suitable work activities. Case managers and/or contracted service providers conduct a standard assessment of a recipient's work history, level of education, job skills and interests, basic skills, work-related needs, and potential barriers to employment--usually during the first encounter. Case managers either use a standardized assessment tool or conduct a more informal interview in which they rely on their professional experience rather than a structured interview guide. They use this information to develop individualized employment goals, match recipients to work experience placements, and link them to specialized assessments or services such as mental health counseling, substance abuse treatment, or domestic violence counseling.

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