State departments of correction and facilities often had policies that affected access of program staff to participants. For example, nonlicensed staff members may not be permitted to deliver certain programming within the prison system. In response, one program adjusted its staffing so that licensed relationship and family therapists worked with the incarcerated participants and graduate-level marriage and family therapist trainees worked with the partners in the community.
Some community-based programs found that employing ex-offenders as program facilitators or case managers gave their programs credibility with the target population. However, many state departments of correction had policies that prevented service providers from being able to work in prisons if they had criminal backgrounds or any prior history of being on an incarcerated persons visitor log.