Strategies for Integrating and Coordinating Care for Behavioral Health Populations: Case Studies of Four States. C. Program Goals


TennCare's goals are to:

  • Assure appropriate access to care for enrollees.

  • Provide high quality care to enrollees.

  • Ensure enrollees' satisfaction with services.

  • Improve health care for enrollees.

  • Use a managed care approach to provide services to Medicaid state plan and demonstration eligibles at a cost that does not exceed what would have been spent in a Medicaid fee-for-service system.

  • Ensure that health plans maintain stability and viability while meeting all contract and program requirements (Bureau of TennCare 2012b).

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