State Nursing Home Quality Improvement Programs: Site Visit and Synthesis Report. Family Council Project


This collaborative project with the National Citizens' Coalition for Nursing Home Reform (NCCNHR) is funded by a grant from OHCQ and aimed at improving knowledge and interaction between families and nursing home management. It encourages family run Family Councils through training of staff and families, newsletters and video. In Phase 1, NCCNHR initiated a quarterly newsletter for families and sponsored training workshops for family members and social workers covering topics such as the regulations applying to family councils, promoting participation, establishing family council structure and developing leadership, family council advocacy and communication, and overcoming obstacles to family council development. NCCNHR also conducted a survey of family members, ombudsmen, and nursing home facility personnel in Maryland to gather information about their experience working with family councils. Plans for Phase 2 include extending the work of the family council project and producing a video on family councils for use by family members, ombudsmen and nursing home staff. Project staff will produce the video, offer training at facilities around the state, sponsor workshops on forming and strengthening family councils, and start a website for family councils in Maryland.

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