State Nursing Home Quality Improvement Programs: Site Visit and Synthesis Report. Description of Quality Improvement Program in Washington

05/15/2003

In Washington, quality assurance activities occur at several different levels. The state is divided into six geographic regions, with a core staff of surveyors assigned to each region. In each region, there are dedicated complaint nurses who investigate complaints initiated by the public or facility self-reports. Each region also has a team of quality assurance nurses, who make routine monitoring visits to the state's nursing facilities. The focus of our discussions was the state's QAN program, and this section provides a brief description of Washington's quality improvement program followed by a discussion of program funding and staffing.

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