State Nursing Home Quality Improvement Programs: Site Visit and Synthesis Report. Background


Washington State was chosen for a site visit because it has a long-standing statewide technical assistance program, called the "Quality Assurance Nurse" (QAN) program. In addition to the QAN program, Washington also has a program of "corporate visits." In that program, a senior administrator from the survey agency meets four times a year with corporate executives from the nursing home industry to discuss issues related to quality. Our discussions over the 3-day site visit concentrated on the QAN program.

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