“The one that helped the most gave me a lot of information.”
Finally, clients reported that their willingness to disclose barriers to employment was affected by their readiness to accept help and their understanding of their barriers. Several respondents noted that prior to their disclosure they were in denial and therefore would have indicated to a worker that they faced no barriers to employment. Others noted that it was not until they were ready to accept help that they informed workers of their need for assistance. Some clients indicated that their willingness to disclose could be encouraged by understanding the range of services available to them.