From the sample of 615 organizations, 100 were deemed ineligible because no valid contact information could be found during the survey period. Of the remaining 515 organizations, we were unable to contact 111 of them. In these cases, no one answered the telephone or responded to messages left on answering machines. An additional 133 organizations either declined to participate or could not find a convenient time to participate. Ultimately, 271 organizations participated in the study.
To calculate the response rate, the 271 organizations that participated in the survey were divided by the total number of organizations operating during the survey period. Because the operational status of 111 organizations was unknown, we needed to estimate the denominator for the response rate. Based on this estimate, the overall response rate was 55.0 percentmore specifically, 42.7 percent for congregations and 71.8 percent for nonprofits. Response rates at this level are typical of surveys of congregations and community-based organizations (see Appendix A for further detail).