This guide incorporates the knowledge and experience of many people, and I am grateful to all those who took the time to provide input and advice and to read preliminary drafts.
Many outside reviewers brought their real-world experience to the guide and made sure that the information was complete and presented in a useful format. From Los Angeles County: John Martinelli, Chief of the GAIN Division; Pat Knauss, GAIN Program Manager; and staff in the Region V office. From Riverside County, California: Marilyn Kuhlman, GAIN Program Manager; John Rogers, Administrative Manager; Terry Welborn and all the staff in the Riverside GAIN office. From the Minnesota Family Investment Program: Chuck Johnson, MFIP Director; Joan Truhler, MFIP Program Advisor; Nancy Vivian, MFIP Program Advisor; and all the local staff who contributed to this guide. From the Oregon Department of Human Resources: Debbi White, JOBS Manager. From the Utah Family Employment Program: Bill Biggs, the former Program Coordinator; John Davenport, Program Specialist; and Connie Cowley, Program Specialist. From the West Virginia Department of Human Resources: Sue Sergi, former Commissioner of the Bureau for Children and Families. From the Fond du Lac County Department of Social Services, in Fond du Lac, Wisconsin: Diane Hausinger, Deputy Director.
Administrators and staff of other programs and organizations provided additional insight from their own experience: Linda Wolf, Deputy Director of the American Public Welfare Association; Donna Cohen-Ross, Director of Outreach at the Center on Budget and Policy Priorities, for her ideas on the Earned Income Credit; Mark Greenberg, Senior Staff Attorney of the Center for Law and Social Policy; Liz Krueger, Associate Director of the Community Food Resource Center; Julie Kerksick, Deputy Director of the New Hope Project; Cathy Zall, former Deputy Commissioner, Office of Employment Services in the New York City Human Resources Administration; Anne Collins, Senior Staff Associate for the Early Childhood Program at the National Center for Children in Poverty, for her child care suggestions; Toby Herr, Director of Project Match; and Barry Van Lare, Executive Director of the Welfare Information Network.
Staff at the U.S. Department of Health and Human Services also provided useful guidance. I wish to thank especially Howard Rolston, Director of Planning, Research, and Evaluation, Administration for Children and Families; Audrey Mirsky-Ashby, Senior Policy Analyst, Office of the Assistant Secretary for Planning and Evaluation; Nancye Campbell, Program Analyst, Administration for Children and Families; Karin Martinson, Senior Policy Analyst, Office of the Assistant Secretary for Planning and Evaluation; and Susan Greenblatt, Chief, Technical Assistance Branch, Office of Family Assistance, Administration for Children and Families.
Many colleagues at MDRC shared with me their knowledge of research on welfare-to-work programs. Mary Farrell drafted the sections on program costs, and Irene Robling drafted the section on management information systems. David Butler and Barbara Goldman provided invaluable guidance and insight. Judith M. Gueron, Maxine Bailey, Gordon Berlin, Dan Bloom, Thomas Brock, Fred Doolittle, Daniel Friedlander, Gayle Hamilton, Robert Ivry, Ginger Knox, David Long, Janet Quint, James Riccio, John Wallace, and Evan Weissman all read drafts and contributed their own expertise. Emily Bremner fact-checked the final draft. Barbara Gewirtz identified many useful resources. Cele Gardner edited the document, and Judith Greissman supervised the editorial and publication process. Patt Pontevolpe and Stephanie Cowell did the word processing. Finally, I am indebted to Jackie Finkel and Joanna Weissman, who contributed greatly to this document both substantively and through their research and fact-checking.