A Report on the Actuarial, Marketing, and Legal Analyses of the CLASS Program. Organization of the Class Office

10/14/2011

The CLASS Office was originally organized into six divisions:

  • Actuarial Integrity and Benefit Design
  • Benefits Administration and Enrollee Services
  • Regulatory Affairs
  • Information Systems
  • Marketing and Employer Outreach
  • Program Integrity, Evaluation, and Compliance

An organizational chart is located in Appendix D. Each division developed work plans, delineating the steps and products necessary to move to full program implementation. These work plans were put together in a flow chart so that CLASS management could be coordinated across many functions. (Appendix E contains the summary flow chart.)

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