“There aren’t too many programs for people like me who have worked all their lives and never had a chance to move up… You need training in this world to survive and stride forward, and this program gives people that chance. I see a career path that’s open to many new things” -- Worker
“We have found that partnerships allow us to save money on a cost-per-hire basis. Our partners are actually pre-screening candidates for us and pre-training them.” -- Employer
The workforce intermediary approach promises to improve the economic well being of job seekers, workers, and their families. Outcomes, where they have been measured, are positive especially when compared to the impacts of other more traditional workforce development activities.
Early research indicates that businesses reap economic benefits from partnering with workforce intermediary organizations. These benefits include:
- Access to new sources of job applicants;
- Reduced recruitment costs;
- Higher retention rates compared to traditional hires;
- Increased productivity;
- Tax credit savings;
- An enhanced reputation within the community;
By attending to business concerns and increasing productivity, workforce intermediary organizations also bolster regional competitiveness. For example, in New York City, the Garment Industry Development Corporation introduced production changes that enabled area firms to increase profits while maintaining decent wages and benefit packages.
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