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Quality in Managed Long-Term Services and Supports Programs
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This report explores how several states have designed their quality monitoring and improvement programs for managed long-term services and supports (MLTSS). The authors focus on the early adopters of MLTSS as well as those programs that are presented considered "established". The findings demonstrate how states take somewhat different approaches to managed care organization oversight. [119 PDF pages]
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Acknowledgments
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Acronyms
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Executive Summary
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I. Introduction
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II. Study Approach
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III. State Infrastructure for Quality Monitoring
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IV. Monitoring and Improvement Activities
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V. Member Safeguards
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VI. Other Quality Considrations
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VII. Discussion
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Bibliography
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Notes
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Appendices
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"LTSSqual.pdf" (pdf, 1.03Mb)
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