Promoting Public Benefits Access Through Web-Based Tools and Outreach: A National Scan of Efforts. Volume II: Detailed Summary Tables of Benefits Access Efforts. Washington Connection



This is an online client screening and application portal developed in Washington by the Department of Social and Health Services (DSHS). Implemented in 2011 to replace an earlier version of an online application, this tool allows for online application for DSHS programs such as TANF, SNAP, and Medicaid, but will be expanded to include other programs over time. (The old application is currently still available, and will be is phased out in the future).

Additional system capabilities (such as special logins for partner agencies that assist clients) will be implemented in spring 2011.

Key benefit programs

TANF; SNAP; Medicaid; WIC; LIHEAP; EITC; federal housing assistance programs; federal child care assistance; veteran pension assistance; assistance for homeless veterans

Other benefit programs

General assistance; Medicare; child support; long-term care; drug and alcohol treatment, FAFSA, family planning, vocational rehabilitation

Key technological components

Online application that can be sent electronically; online screener/benefits calculator

Other key components

Outreach conducted by for-profit or nonprofit partners

Target population

General low-income population

Geographic reach


State/s (abbreviation)


Locality (cities or counties)


Selected sources of information

Separate online screener also available here:

View full report


"index.pdf" (pdf, 396.65Kb)

Note: Documents in PDF format require the Adobe Acrobat Reader®. If you experience problems with PDF documents, please download the latest version of the Reader®