Promoting Public Benefits Access Through Web-Based Tools and Outreach: A National Scan of Efforts. Volume II: Detailed Summary Tables of Benefits Access Efforts. SRS (Department of Social and Rehabilitation Services) Online



Kansas online multiple benefit application.

Also under development is the Customer and Provider Portal (CAPP) project, which is a partnership between SRS and the Kansas Department of Health and Environment (KDHE). With the common goal of being customer-centered and enhancing workforce efficiency, the CAPP project was initiated to create a web portal for both customers and providers. The CAPP project includes two essential components: a Customer Portal and a Provider Management System that will include a provider portal and a professional development registry. Oracle has been a key contractor in developing this effort.

The Customer Portal will allow a customer to enter information to do screening and/or apply for benefits the following programs: TANF, SNAP, refugee assistance, and/or child care. The portal will automatically register customers and pass customer entered information into agency eligibility systems through automated or manual processes based on applied business rules. The Provider Portal component of the Provider Management System will provide a point of access for Child Care providers to apply on line with both agencies. 

Key benefit programs

TANF; SNAP; federal child care assistance

Other benefit programs

Vocational rehabilitation services; child support

Key technological components

Online application that can be sent electronically; online screener/benefits calculator; application and eligibility systems integration in development

Other key components

None known

Target population

General low-income population

Geographic reach


State/s (abbreviation)


Locality (cities or counties)


Selected sources of information

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