Promoting Public Benefits Access Through Web-Based Tools and Outreach: A National Scan of Efforts. Volume II: Detailed Summary Tables of Benefits Access Efforts. myBenefits



myBenefits is an online eligibility screener and application tool. It guides users through a list of questions to determine whether or not they are eligible for assistance. If they are determined to be eligible, they are provided with a list of the information that they must take to the assistance office so their eligibility can be confirmed. The application can be completed on a home computer, and there are also myBenefits kiosks located in many of the county assistance offices and some community organizations. Applicants who might qualify for programs other than the one for which they are applying will be identified and asked whether they want to apply for additional benefits. Depending on where in the state the user resides, electronic submission of applications may be possible. The site also enables benefit recipients to check the status of their benefits. This effort is maintained by the New York State Office of Temporary and Disability Assistance (OTDA). This effort leverages concepts from Wisconsin ACCESS, developed by Deloitte.

Key benefit programs

TANF; SNAP; Medicaid; WIC; LIHEAP; EITC; school meal programs

Other benefit programs

Prescription drug assistance; nutrition education, state health insurance plans, assistance for veterans

Key technological components

Online application that can be sent electronically; online application that is printed and submitted on paper; online screener/benefits calculator

Other key components

Outreach conducted by for-profit or nonprofit partners

Target population

General low-income population

Geographic reach


State/s (abbreviation)


Locality (cities or counties)


Selected sources of information

Online printable application available at: and

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