We would like to thank the many administrators and staff of the public and private agencies who met and talked with us during our site visits to Delaware, Hennepin County, Lower Rio Grande Valley, Palm Beach County, San Diego County, and Wisconsin. They were exceedingly generous with their time and in sharing their perspectives on the successes and challenges of privatization. Several sites had been involved with other studies of privatization and welfare reform but were nonetheless willing to take the time and make the effort to assist us with this study.
We are particularly grateful to the study liaisons in each site who organized our visits, graciously hosted us, and reviewed and commented on the draft of this report. They include: Tom Smith in Delaware, Philip AuClaire in Hennepin County, Cassandra Moreno in the Lower Rio Grande Valley, Ken Montgomery in Palm Beach County, Jolie Ramage in San Diego County, and Mary Rowin in Wisconsin. In addition, we spoke with representatives of advocacy groups and public employee unions in each site who were also very helpful in offering their thoughts and concerns about the privatization of TANF case management.
Ann McCormick and Matt Lyon, our project officers from the Office of the Assistant Secretary for Planning and Evaluation, U.S. Department of Health and Human Services, provided insightful and collegial guidance, review, and support throughout the project. They were a pleasure to work with.
Richard Roper of The Roper Group offered essential assistance. He coordinated and led the site visits to Hennepin and Palm Beach Counties. He also provided valuable advice and suggestions on the study design and interpretation of the findings and made helpful comments on an earlier draft of this report.
At Mathematica Policy Research, Donna Pavetti, Alan Hershey, and Heather Hill reviewed drafts of project reports and presentations and contributed thoughtful feedback. Jackie Wong provided valuable assistance with many tasks associated with this project. The report was edited by Caitlin Johnson and expertly produced by Alfreda Holmes and Jill Miller.