Performance Improvement 2013-2014. Do Health Center Patients Experience Disparities in Access to Care as Compared to Patients Served in Other Primary Care Settings?


This study examined disparities in access to and satisfaction with primary care among patients of different racial/ethnic groups and insurance coverage, in health centers and the nation overall. Study outcomes included usual source of care, type of usual source of care, satisfaction with provider office hours, and satisfaction with overall care.

 No significant health care disparities in access to care existed among patients from different racial/ethnic and insurance groups among health centers, unlike low-income patients nationwide or the U.S. population in general. Additional focus on the uninsured, in health centers and other health care settings nationwide, is needed to enhance satisfaction with care among these patients.

Report Title: Reducing Disparities in Access To Primary Care and Patient Satisfaction With Care
Agency Sponsor: HRSA, Health Resources and Services Administration
Federal Contact: Alek Sripipatana, 301-443-1808
Performer: Leiyu Shi, DrPH, MBA
Record ID: 10204 (February 6, 2013)

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"PerformanceImprovement2014.pdf" (pdf, 671.65Kb)

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