Performance Improvement 2013-2014. Can a Telephonic Care Management Program Improve Depression Symptoms and Work-Related Outcomes for Medicaid Recipients?


The Enhanced Services for the Hard-to-Employ Demonstration and Evaluation Project studied programs implementing strategies to improve employment for low-income parents who face serious barriers to employment. This study included a random assignment evaluation of a one-year program providing telephonic care management encouraging depressed Medicaid parents to seek mental health treatment.

The study found that while care managers used the telephone effectively to initiate engagement with people with depression to consider treatment, the program did not have an effect on depression or employment outcomes at 36 months after the end of the intervention.

Report Title: Working Toward Wellness Telephone Care Management for Medicaid Recipients With Depression, Thirty-Six Months After Random Assignment,
Agency Sponsor: ACF-OPRE, Office of Planning, Research and Evaluation
Federal Contact: Girley Wright, 202-401-5070
Performer: MDRC
Record ID: 9804 (December 15, 2011)

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"PerformanceImprovement2014.pdf" (pdf, 671.65Kb)

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