Performance Improvement 2009. Do Staff Roles Change When Child Welfare Services Are Privatized?


This study examined several child welfare systems transition of case management functions from public to private agencies and analyzed how roles and responsibilities were shared and divided once privatization occurred. The history and complexity of defining privatization in child welfare services was reviewed. The study looked at how jurisdictions in seven states divided key case management activities for their out-of-home care population including initial case assessments, roles in dependency hearings, and ongoing case decision making. Researchers reviewed the experience of a group of states that used private agencies to deliver foster care case management and that had operational State Automated Child Welfare Information Systems. Researchers considered challenges faced by public and private agencies with their new information systems and offered examples of how states have helped the transition.

Report Title: Evolving Roles of Public and Private Agencies in Privatized Child Welfare Systems
Agency Sponsor: ASPE-OHSP, Office of Human Services Policy
Federal Contact: Laura Radel, 202-690-5938
Performer: Planning and Learning Technologies, Inc.
PIC ID: 8509.2

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"PerformanceImprovement2009.pdf" (pdf, 1.26Mb)

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