Performance Improvement 2009. Can Development Policies and Practices Increase Retention and Performance of Long-Term Care Workers?


This evaluation assessed the impact of the Home Health Aide (HHA) Partnering Collaborative, a quality improvement initiative implemented at the Visiting Nurse Service of New York. The study examined three areas: patient outcomes; patient service use; and aide job perceptions and retention. The Collaborative was designed to improve the quality of work life and retention of home care paraprofessionals, as well as increase clinicians' and aides' support for patients' self-management and improvement in key activities of daily living.

Report Title: Home Health Aide (HHA) Partnering Collaborative Evaluation: Final Report
Agency Sponsor: ASPE-ODALTCP, Office of Disability, Aging, and Long-Term Care Policy
Federal Contact: Marie Squillace, 202-690-6250
Performer: Visiting Nurse Service of New York
PIC ID: 8904

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"PerformanceImprovement2009.pdf" (pdf, 1.26Mb)

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