Performance Improvement 2008. What Information Resources Do Individuals Use When Seeking Nursing Home Care?


Researchers examined how consumers both gauged the value of nursing home information provided by Federal and State government and private organizations and how they chose appropriate nursing homes. Selecting a nursing home is a daunting task. Little data exists about how people make this important decision. Researchers searched the internet for information resources on nursing home selection and examined Web site accessibility and the quality of information provided. Researchers reviewed 29 Web sites: 13 national in scope and 16 State-specific. Focus groups were used to learn what factors influenced the nursing home selection decision.

Consumers did not generally avail themselves of the large quantities of quality information available to help them make a decision. They often did not have the time to access the information or were unaware that such information was available.

Report Title: Nursing Home Selection: How Do Consumers Choose?
Agency Sponsor:
ASPE-ODALTCP, Office of Disability, Aging, and Long-Term Care Policy
Federal Contact: Susan Polniaszek, 202-690-6443
Performer: Rand Corporation

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"PerformanceImprovement2008.pdf" (pdf, 1.29Mb)

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