Performance Improvement 2008. Goal 3 - Human Services: Promote the economic and social well-being of individuals and families and communities.


Experimentation is not a sure thing. Impacts are often modest rather than dramatic, you will learn things that surprise and disappoint you, many things won´t work, and progress requires a long-term-commitment to learn from and build on your experience. But one must begin with the conviction that evidence matters – that knowing what doesn´t work and what does are both key to improving the lot of the poor and the return on government investment.

–– Gordon Berlin, President of MDRC

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