Performance Improvement 2005. Development and Testing of Cultural Competency Curriculum Modules


The purpose of this project was to develop and test curriculum modules that equip family practitioners with cultural and linguistic competencies. The curriculum modules are anchored in the principles and concepts established in the National Standards on Culturally and Linguistically Appropriate Services (CLAS) in Health Care. Thus, the modules are referred to as the CLAS Cultural Competency Curriculum Modules (CCCMs). The CLAS standards represent the first national, systematic and uniform approach to providing a framework for educating and training primary health care providers. The CLAS standards provide the framework for developing the necessary and relevant competencies to increase the quality and effectiveness of health delivery systems and to ensure that health care is not impeded by linguistic or cultural barriers. The CCCMs were pilot and field tested, and underwent a peer review by expert panelists. The CCCMs address the three thematic emphases of the CLAS Standards, i.e., culturally competent care, language access services, and organizational supports for cultural competence. A total of nine modules were developed, three modules per theme. The CCCMs are accredited for CME and will be available in print, web, and digital versatile disk (DVD) platforms to ensure that physicians and interested parties are able to access the CCCMs regardless of their technological capabilities. Although the CCCMs are a robust educational tool to effectively equip family practitioners with cultural and linguistic competencies, they will require further development, maintenance, dissemination and outcomes measurement in order to ensure that they remain current, be available for widespread dissemination and use, and have continued effectiveness. Lesson learned from the CCCMs include the need for an evaluation component to determine whether the integration of knowledge results in perceived changes in practice behavior and positive patient outcomes. Future work should include the development of outcomes measurement strategy for the CCCMs.

PIC ID: 7713; Agency Sponsor: OPHS-OMH, Office of Minority Health; Federal Contact: Pacheco,
Guadalupe, 301-443-5084; Performer: American Institute of Research, Washington, DC

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