Performance Improvement 2001. Performance Assessment of Web Sites


This task order: (1) evaluates, (2) sets up an ongoing system for feedback from consumers, and (3) makes recommendations for future changes concerning two web sites sponsored by the Department of Health and Human Services. The web sites include, which was developed by the Centers for Medicare and Medicaid Services (CMS), and, which was developed by the Office of Disease Prevention Health Promotion in collaboration with other agencies.


AGENCY SPONSOR: Center for Beneficiary Choices

FEDERAL CONTACT: Barbara Crawley, 410-786-6590

PIC ID: 7212

PERFORMER: Barents Group, KPMG Peat Marwick LLP, Washington, DC