Performance Improvement 2001. National Standards for Culturally and Linguistically Appropriate Services in Health Care


In 1997, the OMH undertook the development of national standards to provide a much-needed alternative to the current patchwork of independently developed definitions, practices, and requirements concerning culturally and linguistically appropriate services (CLAS). The purpose was to develop national CLAS standards that would support a more consistent and comprehensive approach to cultural and linguistic competence in health care. The first stage of the project involved a review and analysis of existing cultural and linguistic competence standards and measures, the development of draft standards, and revisions based on a review by a national advisory committee. The second stage focused on obtaining and incorporating input from organizations, agencies, and individuals that have a vital stake in the establishment of CLAS standards. Publication of standards in the Federal Register on December 15, 1999, announced a 4-month public comment period, which provided three regional meetings and a Web site as well as traditional avenues (mail and fax) for submitting feedback on the CLAS standards.

AGENCY SPONSOR: Office of Minority Health,

FEDERAL CONTACT: Guadalupe Pacheco, 301-443-5084

PIC ID: 7260

PERFORMER: IQ Solutions, Inc., Rockville, MD