Performance Improvement 2001. Evaluation of the Relationship Between Enabling Services and Patient Access and Outcomes


Community and Migrant Health Centers (C/MHCs) provide extensive enabling services to facilitate access to care for vulnerable populations. These services--which include transportation, translation, case management, health education, nutrition counseling and outreach-- are not typically reimbursed under managed care. The purpose of this study is to analyze the types and levels of enabling services provided by C/MHCs, how these services have changed over time, and whether enabling services improve outcomes and reduce costs. Study findings will be used to inform national program expectations and to guide C/MHCs in structuring their enabling services to maximize access to primary care and preventive services.


AGENCY SPONSOR: Bureau of Primary Health Care

FEDERAL CONTACT: Fred Butler, 301-549-4281

PIC ID: 7126

PERFORMER: MDS Associates, Inc., Wheaton, MD