Pathway to the Future: How Workforce Development and Quality Jobs Can Promote Quality Care Conference Package. Speaker Biographies


Burt S. Barnow (May 21, 2004 Paper) (Presentation)
An economist with over 25 years of experience in the fields of labor economics, program evaluation, and applied econometrics. In his current position, Dr. Barnow teaches graduate and undergraduate courses in public policy and economics, conducts research for federal and state governments, and supervises research activities at the Institute for Policy Studies at Johns Hopkins University. Dr. Barnow currently serves as Vice Chair of the National Academy of Sciences Committee on the Information Technology Workforce, Chair of the Governor’s Workforce Investment Board Performance Measurement Committee, and Chair of the National Association of Schools of Public Affairs and Administration Research Committee. In addition, Dr. Barnow has served as an expert witness and consultant for many attorneys in the Washington, D.C. area and throughout the nation. Prior to joining the Institute for Policy Studies at Johns Hopkins University in August 1992, he was a Vice President of Lewin-ICF for 8 years and worked for nearly 9 years in the U.S. Department of Labor.


A.E. Benjamin (aka Ted) (Presentation)
At the University of California-Los Angeles, he is Professor and Chair in the Department of Social Welfare, School of Public Policy and Social Research. He has a joint PhD from the University of Michigan in political science and social work, and his interests involve long-term services for people with chronic conditions, particularly comparative access, service design and quality issues. He has done research across various populations with chronic health conditions in order to assess approaches to unifying rather than segmenting public policy responses to common service needs across groups. This research has involved the elderly, younger adults with disabilities, people with HIV disease, and children with special health needs. His current work addresses the impact of consumer-direction for people needing supportive services as well as a range of entry-level work force issues. This research has been supported by the U.S. Department of Health and Human Services, the Robert Wood Johnson Foundation, and the State of California. He is the author of numerous articles and book chapters and co-author (with Bob Newcomer) of an edited volume titled Indicators of Chronic Health Conditions.

Steven L. Dawson (October 2003 Paper)
President of the Paraprofessional Healthcare Institute, and has worked with PHI since its inception 12 years ago. PHI is a national health care employment, training and policy nonprofit, based in the South Bronx, New York. PHI,, is the nonprofit affiliate of the worker-owned, 800-employee Cooperative Home Care Associates. In early 2001, PHI launched the National Clearinghouse on the Direct Care Workforce, the nation’s primary information center for direct-care staffing policy and practice initiatives.

Steven chairs Independence Care System, a project of PHI and New York’s first Medicaid-funded chronic care demonstration program for adults living in their homes with disabilities. He is also the author of several publications on low-wage and health care employment issues, including Jobs and the Urban Poor (co-authored with Peggy Clark of the Aspen Institute), Direct-Care Health Workers: The Unnecessary Crisis in Long-Term Care (co-authored with Rick Surpin of Independence Care System), and Long-Term Care Financing and the Long-Term Care Workforce Crisis: Causes and Solutions (published by the Citizens For Long Term Care).

Michael Elsas (Presentation)
President of Cooperative Home Care Associates, a licensed home health care agency located in the South Bronx. With just over 750 paraprofessional workers and an administrative staff of 50, Cooperative Home Care Associates has been nationally recognized for its unique worker centered philosophy which links quality jobs to quality home care services. Prior to joining Cooperative Home Care Associates in 2000, Mr. Elsas was the Chief Operating Officer of the Visiting Nurse Association of Hudson Valley. From community liaison to President, Mr. Elsas has over 30 years of experience in the home care industry. His professional affiliations include the Home Care Association of New York State, trustee of the 1199 SEIU Home Health Aide Benefit Fund, Catholic Charities and the Medical Society of New York. Mr. Elsas received a Bachelor of Arts degree from the C.W. Post Center of Long Island University.

Michael E. Fishman (May 21, 2004 Paper) (Presentation)
A Senior Vice President and Director of the Applied Economics Practice at The Lewin Group. Since joining The Lewin Group, Mr. Fishman has developed a practice related to welfare reform, employment and training, child support enforcement and the broad range of human service programs with which he has worked throughout his career. He has directed numerous projects for the Office of the Assistant Secretary for Planning and Evaluation (ASPE) and the Administration for Children and Families (ACF) in DHHS, the Social Security Administration, the Department of Labor, and other agencies. He has also testified before House Subcommittees on the results of his studies.

Prior to joining The Lewin Group, Mr. Fishman was the Director of the Office of Analysis and Evaluation in the Department of Agriculture’s Office of Food and Nutrition Service (FNS), and the Director of the Office of Income Security Policy in the ASPE. He has expertise in numerous areas of human services policy and has led project management initiatives in the areas of program research and evaluation, policy analysis, program development, and strategic planning. Mr. Fishman received his Masters in Public Administration from the University of Southern California, Washington Public Affairs Center in 1989 and a Masters in Organizational Psychology from Antioch College in 1977.

Gay M. Gilbert (Presentation)
Named Director of the Business Relations Group in March 2003, a special office formed by Assistant Secretary for the Employment and Training Administration, Emily Stover DeRocco, that is leading ETA efforts to more effectively engage business in the public workforce system. She has been with the U.S. Department of Labor since November 2000 and formerly served as Chief of the U.S. Employment Service and America’s Labor Market Information System (ALMIS).

Prior to coming to USDOL, Gay worked with the Ohio Bureau of Employment Services for over ten years, the last seven of which she served as Deputy Administrator overseeing core workforce development programs. She led Ohio’s implementation of their one-stop systems as well as the initial implementation of the Workforce Investment Act. Prior to her tenure in workforce development Gay served as Assistant City Attorney for the City of Columbus, Ohio in the area of public employment law and eight years with the West Virginia Department of Human Services. Her education includes: Bachelor of Arts, Michigan State University; Master of Social Work, West Virginia University; and Juris Doctor, Ohio State University.

Patsy Harris (Presentation)
Executive Director of the Direct Care Alliance (DCA), a national coalition of long-term care consumers, direct-care workers, and concerned health care providers working for broad-based reforms, within both public policy and industry practice, to ensure a stable, valued, and well-trained direct-care workforce. As the organization's first executive director, she is working to grow the membership of the DCA and to attain the financial support the alliance will need to become its own 501(c)3 nonprofit organization separate from PHI. Patsy has over 12 years of experience in management, health care consulting, and programming and has participated in economic and workforce development initiatives in the Austin, Texas area. She graduated from Sam Houston State University with a BA in government and business and completed her MPA at Southwest Texas State University.

Ruth E. Katz
Deputy to the Deputy Assistant Secretary for the Office of Disability, Aging and Long-Term Care Policy, in the Office of the Assistant Secretary for Planning and Evaluation, U.S. Department of Health and Human Services. She oversees a range of policy and research activities related to disability and aging. With over 25 years of experience with disability and long-term care issues, these include: managed care and other health and long-term care delivery systems--financing, structure and quality; home and community-based services; nursing home and post-acute care financing and quality; Medicare, Medicaid and private insurance policy related to people with disabilities and chronic conditions; alternative residential systems; and health information technology as it relates to post acute and long-term care.

Dirk Kempthorne, Governor of Idaho
He was born in San Diego, California, and attended the University of Idaho, earning a bachelor's degree in political science in 1975. Kempthorne was elected mayor of Boise, Idaho, in 1984 and served for seven years. He was elected to the U.S. Senate in November 1992. His first bill, legislation to end unfunded federal mandates on state and local governments, became Senate Bill 1 in the 104th Congress. It was signed into law on March 22, 1995, at a Rose Garden ceremony. Kempthorne authored the new Safe Drinking Water Act in 1996, which provided clean, safe, and affordable drinking water without federal restrictions. He was a member of the Environment and Public Works Committee, which produced a highway bill to dramatically increase the amount of federal funds coming to the states for road, bridge, and infrastructure repair. He chaired the Drinking Water, Fisheries, and Wildlife Subcommittee; served on the Armed Services Committee, chairing the Military Personnel Subcommittee; and served on the Small Business Committee. The Idaho Jaycees selected him as Outstanding Young Idahoan in 1988, and he has earned the Distinguished Service Medal, the top civilian honor from the Idaho National Guard. Kempthorne is past president of the Council of State Governments, past chair of the Western Governors' Association, and a member of the Executive Committee of the Republican Governors Association. Governor Kempthorne is chairman of the National Governors Association.

Lauren Harris-Kojetin (May 2004 Paper) (Presentation)
Director of Research at the Institute for the Future of Aging Services. She directs and coordinates the Institute’s research agenda. Dr. Harris-Kojetin has 15 years experience in applied research with an emphasis on: health care quality, access, and education for older adults and program evaluation. She leads and contributes to projects to: improve the quality and stability of the long-term care workforce; improve the quality of services provided to elders; educate consumers about quality in health care and aging services; and, promote healthy behaviors in older adults through education, programming, and environmental design. Her methodological expertise includes case studies, surveys, key informant interviews, usability testing, statistical analysis, experimental and quasi-experimental design, and focus groups and interviews with elders and persons with disabilities. She has directed numerous federal research studies for the Agency for Healthcare Research and Quality, the Centers for Medicare and Medicaid Services, and the Assistant Secretary for Planning and Evaluation on topics such as health plan quality, survey design, health education and decision making for older adults, Medicare education, and using research to help develop a quality long-term care workforce. Dr. Harris-Kojetin has published frequently on measuring and communicating health care quality for older adults. She has a PhD and MA in Public Policy from Rutgers University.

Debra J. Lipson (May 2004 Paper) (Presentation)
She has over 20 years experience as a health policy analyst, program administrator and community organizer, at the local, state, national and international level. Currently, she is Deputy Director of the Better Jobs Better Care Program at the Institute for the Future of Aging Services, based at the American Association of Homes and Services for the Aging in Washington DC. Better Jobs Better Care is a $15 million research and demonstration program funded by the Robert Wood Johnson Foundation and The Atlantic Philanthropies, which tests and studies effective ways to strengthen the long-term care workforce. She directs the grant selection and management process, develops communications strategies and products, and oversees and provides technical assistance to grantees.

Prior to her current position, Ms. Lipson worked at the World Health Organization in Geneva Switzerland, where she analyzed the implications for national health policies of international development programs and global and regional trade agreements. She has served as Associate Director of the Alpha Center, a health policy organization in Washington DC, where she specialized in policy studies related to Medicaid, state programs to cover the uninsured, and maternal and child health, and worked in several other Washington-based state health policy organizations. At the local level, she helped to create a long-term care case management program in San Francisco, and adolescent health promotion programs in Detroit. Ms. Lipson is widely published in health professional journals. She has a Masters in Health Services Administration from the University of Michigan, School of Public Health.

Juan A. Manigault (Presentation)
President and Chief Executive Officer of the Northern Indiana Workforce Investment Board, Inc. This business-led Board is the regional agency responsible for managing the demand and supply-side of the region’s labor market. He is a graduate of the University of Notre Dame with a B.A. in English and received his M.S.B.A. from Indiana University Northwest.

Mr. Manigault’s career includes experience in the private, public and non-profit sectors. His areas of expertise include leadership development, strategic planning, technology utilization, collaboration and visioning. He is recognized as a leader in Indiana having served as a member of the Indiana Human Resource Investment Council, Indiana School-to-Work Advisory Council, Governor’s Commission on Workforce Preparation, Indiana Career Education Advisory Council, and the Governor’s Task Force on Economic Development. He is currently a member of the Board of Directors of Teachers Credit Union, the Country’s 54th largest Credit Union, Ray Bird Ministries, Business Development Corporation and the Indiana Adult Literacy Coalition.

Larry Minnix
President and CEO of the American Association of Homes and Services for the Aging (AAHSA), a position he has held since 2001. AAHSA represents several thousand not-for-profit aging services organizations. Dr. Minnix received his undergraduate and graduate degrees from Emory University. He has been in mental health and aging services fields for over 35 years. He was associated with the Wesley Woods Center of Emory University for 28 years, where he started as an administrative intern in 1972 and rose to the position of CEO, a position he held for 10 years until he joined AAHSA. Wesley Woods is a comprehensive aging services organization, with acute, outpatient, outreach, housing, and nursing home car within the academic context of Emory University. He is a frequent speaker on long term care, quality, ethics, and policy. He has served on numerous commissions and boards.

Jean Moore (Presentation)
Director of the New York Center for Health Workforce Studies at the School of Public Health at SUNY Albany. Ms. Moore has worked at the Center for four years and has served as principal project staff for health workforce studies that focus on the supply, demand, use, and education of health personnel, particularly the nursing workforce. She has also conducted studies of the availability of health care services in areas that may qualify for shortage designation.

Prior to joining the Center, Ms. Moore spent more than fifteen years at the New York State Department of Health where she was responsible for overseeing more than $100 million dollars per year in health workforce education and training funds.

Ms. Moore is currently completing a Masters of Public Health at the SUNY Albany School of Public Health. She holds two masters degrees from Russell Sage College, one in nursing education and one in psychiatric nursing as a clinical specialty. She received her bachelors in nursing from the SUNY College at Plattsburgh.

Carol Raphael
President and Chief Executive Officer of the Visiting Nurse Service (VNS) of New York, the country’s largest voluntary home health care organization with a budget of $867 million, and 10,400 employees. The organization provides a wide range of acute, rehabilitative and long-term care services to 25,400 patients daily. It operates a managed long-term care plan for dually eligibles and the Center for Home Care Policy and Research which studies the management, cost quality, and outcomes of home- and community-based services.

Previously, Ms. Raphael held positions as Director of Operations Management at Mt. Sinai Medical Center and Executive Deputy Commissioner of the Human Resources Administration in charge of the Medicaid and Public Assistance programs in New York City. Ms. Raphael is a member of MedPAC, the commission that advises Congress on Medicare payments and policies. She serves on several Robert Wood Johnson Foundation advisory committees and New York State panels including the Medicaid Reform Task Force, and the New York State Hospital Review and Planning Council, for which she chairs the Fiscal Policy Committee. She is on the Boards of Lifetime Healthcare Companies, Future Health Corporation, The Greater New York Hospital Association, the Continuing Care Leadership Coalition, the American Foundation for the Blind, Pace University and a fellow of the New York Academy of Medicine. She was a member of the Pfizer Hispanic Advisory Board and the Kaiser Permanente Planning Group and an Issues Expert at the White House Conference on Aging. She was a recipient of the Harvard Kennedy School of Government Alumni Achievement Award and the YWCA’s Academy of Women Achievers awards. Ms. Raphael was a Visiting Fellow at the King’s Fund in the United Kingdom. She has authored papers and presentations on post-acute, long-term care and end-of-life care and co-edited the book “Home Based Care for A New Century.” She has an M.P.A. from Harvard University’s Kennedy School of Government and completed its Senior Executive Program.

Vera K. Salter (Presentation)
Director of the National Clearinghouse on the Direct Care Workforce at the Paraprofessional Healthcare Institute (PHI). The National Clearinghouse brings together policy- and practice-related resources from around the country and makes them available to providers, consumers, workers, researches, and policy-makers who are concerned with the growing labor crisis in long-term care. PHI is committed to improving the quality of jobs for paraprofessional health care workers through demonstration projects, policy analysis, education and advocacy.

Prior to joining PHI, she was co-owner of a national planning and marketing firm that consulted with clients across the continuum of health and long-term care services.

She has also served as Vice-President with a multi-institutional healthcare system for over ten years, and has held a number of health planning and research positions.

Dr. Salter holds a Ph.D. in Sociology from the University of Pittsburgh, with a concentration in health services research. She has Master's degree in Social Administration from the University of Essex, and a Bachelor's degree in Economics from the University of Sussex, both in the United Kingdom. She has also served as a visiting Senior Research Associate at the Health Policy Institute at the University of Pittsburgh and has held an adjunct faculty position at Carnegie Mellon University's Heinz School.

Lloyd Schipper (Presentation)
He is Deputy Secretary of the South Dakota Department of Labor. A twenty-three year veteran of this department, he has served in several leadership roles throughout his career. Like most small-state administrators he wears numerous hats, but perhaps his most challenging task is to oversee the activities of South Dakota’s statewide system of sixteen “Career Centers.” These Centers are the primary delivery system for employment and training programs designed to meet the needs of job seekers and employers alike. South Dakota can be considered a rural state with a population of 755,000 people spread over an area of 77,000 square miles.

John Schnelle (Presentation)
Professor of Medicine and Director of the UCLA/Jewish Home/Borun Center for Gerontological Research. He has over 30 years of experience implementing interventions in nursing homes to improve urinary and fecal incontinence, weight loss, and mobility decline. This work is reflected in 175 publications. His efforts to translate these interventions into nursing home practice have led to the identification of system-wide barriers to change that are directly related to issues concerning the nursing home workforce.

Robyn I. Stone (2003 Article) (October 2003 Paper) (May 2004 Paper) (Presentation)
She is a noted researcher and internationally recognized authority on health care and aging policy. In June 1999, she joined the American Association of Homes and Services for the Aging to establish and oversee the Institute for the Future of Aging Services. She is the Institute’s executive director.

Dr. Stone has held senior research and policy positions in both the U.S. government and the private sector. She was a political appointee in the Clinton Administration, serving in the U.S. Department of Health and Human Services as Deputy Assistant Secretary for Disability, Aging and Long-term Care Policy from 1993 through 1996 and as Assistant Secretary for Aging in 1997. In the 1980s and early 1990s, she was a senior researcher at the National Center for Health Services Research and at Project HOPE’s Center for Health Affairs. Dr. Stone has been on the staff of two important national task forces, the 1989 Bipartisan Commission on Comprehensive Health Care (the Pepper Commission) and the 1993 Clinton Administration Task Force on Health Care Reform.

Dr. Stone is a distinguished speaker and has been published widely in the areas of long-term care policy and quality, chronic care for the disabled, workforce development and family caregiving. Her doctorate in public health is from the University of California, Berkeley.

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