Four grantees collect parent fees to cover the portion of the day that is not funded by Head Start. For some, these fees are required by other funding sources. All fees are income- contingent. One director mentioned that parent fees are an important source of revenue but generate a conflict for the program when Head Start parents are delinquent in their payments. These situations force the director to abandon her role as family advocate and adopt the role of debt collector in order to meet the program's expenses. Yet another director facing the same circumstance, indicated that the staff were uncomfortable with their collection responsibilities.