National Study of Child Protective Services Systems and Reform Efforts: Site Visits Report . Overview of Child Protective Services (CPS)


In Florida, CPS is a State-supervised system, administered through district offices. The District 3 office, located in Gainesville, is responsible for the provision of services in 11 counties, including Union County.

The District 3 Department of Children and Families (DCF) office separately administers the investigative and protective services units. The CPS investigator gathers the facts of the alleged maltreatment so that a determination of maltreatment or risk may be made and services may be recommended. The family safety counselor provides ongoing monitoring and support to the family, both during and following the investigation. The counselors do not directly provide services to the family, but serve as case managers to ensure that the family receives the support that is necessary to comply with DCF and court-ordered requirements. The family safety counselor also provides feedback regarding the parents’ level of cooperation with DCF, any court-ordered requirements, consistent participation with required services, and appropriate parenting behaviors.

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