National Study of Child Protective Services Systems and Reform Efforts: Site Visits Report . Background of Reform Efforts

05/01/2003

A key problem that reform efforts were designed to address was calls inappropriately assigned to investigators. Consequently, referrals for investigation and services were inconsistent. To address this problem, dedicated staff were assigned to this function. A Community Service Review Team was also established to review open cases for appropriateness of the decisions made.

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