National Study of Child Protective Services Systems and Reform Efforts. Review of State CPS Policy. Roles of Other Agencies and Contacts


For States with alternative responses, the primary role of other agencies is to provide services. Nine States (45.0%) specifically mentioned service provision in their policy documents. Fourteen States (70.0%) specifically mentioned that the community agencies would conduct assessments.

Contact requirements for States with alternative responses were most frequently contacts with the family or parents. (Responses were not mutually exclusive.)

  • Fourteen States (70.0%) specified contact with the family;
  • Five States (25.0%) specified the alleged child victim would be contacted;
  • Four States (20.0%) required contacting collaterals; and
  • Two States (10.0%) specified the perpetrator must be contacted.

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