Eight site visits were made to localities ranging from suburban communities to rural communities. Three sites were in county-administered systems and the remaining five sites were in State-administered systems. The objective of the site visits was to gain a deeper understanding of the changes in CPS practice being undertaken. Activities included interviewing key stakeholders in the CPS system and obtaining documentation of the reform efforts underway.
Several trends were identified as a result of the site visits. Many agencies reported having undertaken broad-based changes in their philosophy of service. Seven of the eight sites had conducted organizational and administrative changes. One-half of the agencies had moved to conducting joint CPS and law enforcement investigations and one-half of the sites had changed the way in which the agency worked with families. Five sites had changed or were in the process of changing community collaboration efforts and one-half of the sites had adopted new practices for working with domestic violence programs.