National Study of Child Protective Services Systems and Reform Efforts. Findings on Local CPS Practices. Chapter 2. Agency Administration and Staffing


This chapter describes the overall operation of CPS agencies. Topics addressed in the chapter include national estimates of the number of agencies, staffing patterns, worker assignments and workload, and the role of the CPS agencies in providing followup services. Subsequent chapters discuss each of the core functions of screening and intake, investigation, and alternative response, in greater detail.

Data in this chapter are presented in terms of agencies and the number of children in the population living in the jurisdictions of these agencies. These children were not necessarily served by the CPS agency, but would be if the need arose.