Long-Term and Post-Acute Care Providers Engaged in Health Information Exchange: Final Report. Opportunities

10/29/2013

  • Expand type of information available on the HIE. As noted above, Beechwood reported challenges with obtaining consistent hospital information to support the transition of care process. They identified the potential of HEALTHeLINK as being a source of data, but the type of information they require is not always available. As noted during discussions with the community providers and Western New York HIEO, the HIE could evaluate the type of information the long-term care facilities use and/or request and develop plans to have the information available on the HIE. Beechwood routinely submits a written request for information from the hospital, which may take a significant amount of time to obtain (a written request is required and medical records are mailed to the facility).

  • POC developments should include long-term care. HEALTHeLINK has begun early discussions around a patient-centered POC particularly in the context of a Medicaid health home. Input from LTPAC providers like Beechwood, should be considered in the process given the providers' role in coordinating and implementing a comprehensive POC that is health and wellness driven and involves multiple providers. Beechwood staff indicated during interviews that having access to a longitudinal POC would be very helpful in understanding and aligning with the overall goals for the patient.

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