Literature Review and Environmental Scan: Evaluation of Personal Health Records Pilots for Fee-for-Service Medicare Enrollees. Chapter 7. The Potential Impacts of PHRs


As previous sections have discussed, PHRs remain in their infancy. While payers and vendors have stepped into this emerging marketplace, few Americans own a PHR, and many providers remain skeptical of their utility.[250] Nonetheless, PHRs have the potential to have a significant impact on the U.S. health care system.

This section explores the potential ramifications of PHR technology for payers, vendors, and the U.S. health care system in general. Discussion focuses on providers and costs. It discusses the impact of PHRs on patient-provider interactions and provider workflows, and also reviews the related issues of provider reimbursement for PHR usage and support. Each section draws from various forms of evidence that, together, provide the most complete picture available of how PHRs affect key stakeholders and components of the health care landscape.

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