INDEPENDENT CHOICES: A National Symposium on Consumer-Direction and Self-Determination for the Elderly and Persons with Disabilities. Resources for Further Information

The following may be of interest to readers of this issue of Impact. For cost and ordering information on materials, please contact their distributor.

Case Management/Support Coordination

  • Report of the Services Coordination Implementation Work Team, by the Nebraska Partnership for Health and Human Services. In 1991, the Nebraska Developmental Disabilities Division convened system stakeholders to examine alternatives for comprehensively redesigning the state's case management system. This report describes the full implementation process of Nebraska's redesigned service coordination system, a process that was completed in 1997. The system is state-operated and financed under the TCM option. Available from the office of Carla Lastey, Health and Human Services, Developmental Disabilities System, Lincoln, 402/479-5110.

  • OMRDD Plan for Service Coordination/Case Management, by the New York State Office of Mental Retardation and Developmental Disabilities. Beginning in 1995, the office embarked on a comprehensive redesign of its case management system to ensure independence of service coordination from direct services, and strengthen consumer empowerment within their services system (among other objectives). This publication is a copy of their plan. Available from the office of Thomas Maul, Commissioner, NYSOMRDD, Albany, 518/473-1997.

  • Connecticut Department of Mental Retardation Case Management and Quality Assurance Study, by M. Smull and J. Hollahan. In 1996, the Connecticut Department of Mental Retardation contracted with the University of Maryland to conduct a comprehensive review of its case management and quality assurance system. This report contains an analysis of the present system's strengths and weaknesses, and offers suggestions for improving the system, including a vision for case management services and training recommendations. Available from the office of Peter O'Meara, Commissioner, Department of Mental Retardation, Hartford, 860/418-6000.

  • Case Management for Hawaii's Citizens with Developmental Disabilities: Putting the Pieces Together, by R. Cooper and C. Lasley. In 1996, Hawaii began transitioning to a system of independent state-operated case management, and making the system more attentive to families and consumers. This report, commissioned by the Hawaii Developmental Disabilities Division, contains an analysis of the system and recommendations for improvement. Available from the office of Anita Yuskauskas, Chief, Developmental Disabilities Division, Department of Health, Honolulu, 808/586-5840.

  • Living Everyday Lives: Support Coordination Training, by the Florida Developmental Services Office and Florida Developmental Disabilities Planning Council. This training manual and other training resources produced by the office provide information about training materials on person-centered planning and support coordination. For more information contact Denise Arnold, Developmental Services Program Office, Florida Department of Children and Families, Tallahassee, 850/ 488-4257.

  • How to Get People to Work Together, by D. West. Service coordination requires that many people work together, communicate effectively, and resolve conflict. This videotape and accompanying materials are designed for training members of interdisciplinary teams involved in case management and service coordination, and focuses on techniques of effective communication and conflict resolution. Available from Bethesda Lutheran Homes, Watertown, WI, 800/369-4636.

  • Impact. Feature Issue on Supporting Parents Who Have Cognitive Limitations. Communities and agencies actively engaged in supporting persons with cognitive limitations to be successful in raising their children are profiled in this issue. Available from the Institute on Community Integration, University of Minnesota, 612/624-4512.

  • Reinventing Quality: The 1998 Sourcebook of Innovative Programs for the Quality Assurance and Quality Improvement of Community Services (, by B. Polister, et al. Produced by the Research and Training Center on Community Living at the University of Minnesota, this sourcebook describes selected programs offering innovative or comprehensive approaches to quality in services for persons with developmental disabilities.

  • Guide to High Quality Direct Service Personnel Training Resources (, by A. Hewitt et al. The topical index in this guide to materials for use in training direct service personnel identifies 20 resources under the heading Case Management/Service Coordination. The guidebook was produced by the Research and Training Center on Community Living, and is also available in print from the Publications Office, Institute on Community Integration, University of Minnesota, 612/624-4512.

Self-Determination/Person-Centered Planning

  • National Program Office on Self-Determination Website ( A discussion group on independent brokering and support coordination, along with other discussion groups, and publications and resources on self-determination, are included in this Website. It's a Robert Wood Johnson Foundation program.

  • Responsive Systems Associates ( Responsive Systems Associates (John O'Brien and Connie Lyle O'Brien) produces a variety of materials on self-determination, person-centered planning, innovative services, and community building. Many are available on this Website.

  • Essential Lifestyle Planning ( The section of the Website titled Michael Smull and Friends contains information on various aspects of Essential Lifestyle Planning, a simple approach to individual services planning.

  • PATH Workbook and PATH Training Video, by Inclusion Press and Parashoot Productions. PATH is an eight-step planning tool and problem-solving approach that involves dreaming for the future and ending with an action plan for the present. The workbook is an essential tool for anyone thinking about or using PATH in person-centered planning with individuals, families, or organizations. The training video illustrates the steps of the PATH process with Joe, who has cerebral palsy and is moving from a small institution to his own apartment. Available from Inclusion Press, Toronto, 416/658-5363 or

  • Impact: Feature Issue on Person-Centered Planning with Youth and Adults Who Have Developmental Disabilities. The values, attitudes, and practices associated with person-centered planning at its best are described in this Impact by a number of leaders in its development and implementation. Available. from the Institute on Community Integration, University of Minnesota, 612/624-4512.


This publication can be purchased from Institute on Community Integration, University of Minnesota, 109 Pattee Hall, 150 Pillsbury Drive S.E., Minneapolis, MN 55455, Tel: 612-624-4512, E-mail:, Web site: